METRO HOME HEALTH CARE NFP: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 89%
1032 E OGDEN AVE SUITE 106 NAPERVILLE, IL 60563
331-472-1318
Data date: Jan 17, 2024
The Most Important Data about METRO HOME HEALTH CARE NFP
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for METRO HOME HEALTH CARE NFP is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave METRO HOME HEALTH CARE NFP a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 02/14/2006. The agency costs LESS than the average agency nationally. The agency serves 99 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about METRO HOME HEALTH CARE NFP, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on METRO HOME HEALTH CARE NFP
Data as of Jan 17, 2024
Address:
1032 E OGDEN AVE SUITE 106
NAPERVILLE, IL 60563
Medicare Provider Number: 147851
Participating in Medicare Since: February 14, 2006
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 85%
DTC Performance for METRO HOME HEALTH CARE NFP
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for METRO HOME HEALTH CARE NFP.
Home Health Care Services
METRO HOME HEALTH CARE NFP offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for METRO HOME HEALTH CARE NFP
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by METRO HOME HEALTH CARE NFP
METRO HOME HEALTH CARE NFP provides home health care services in these zip codes.
60005 60014 60016 60018 60031 60035 60048 60051 60053 60056 60060 60062 60067 60068 60073 60074 60076 60089 60090 60091 60101 60102 60103 60107 60120 60123 60124 60133 60135 60139 60140 60148 60153 60156 60157 60160 60169 60172 60173 60174 60176 60177 60179 60187 60188 60189 60192 60193 60194 60195 60402 60403 60410 60423 60426 60432 60433 60438 60439 60440 60441 60442 60443 60446 60467 60487 60490 60503 60504 60505 60506 60512 60516 60517 60527 60532 60534 60538 60540 60543 60544 60559 60563 60564 60565 60585 60609 60617 60622 60623 60626 60634 60643 60651 60707 60714 60803 60805 61008
Performance Measures for METRO HOME HEALTH CARE NFP
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 83.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 51.1% |
How Often Patients Got Better At Walking Or Moving Around | 77.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 78.7% |
How Often Patients Got Better At Bathing | 84.5% |
How Often Patients' Breathing Improved | 97.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 70.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 21.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 4.6% |
Patient Survey Responses for METRO HOME HEALTH CARE NFP
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METRO HOME HEALTH CARE NFP to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 88% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with METRO HOME HEALTH CARE NFP
These are the doctors who are affiliated with METRO HOME HEALTH CARE NFP.
- UMANG PATEL ( INTERNAL MEDICINE - WOODRIDGE CLINIC SC )
- SATISH PATEL ( FAMILY PRACTICE )