NORTHWEST HOME HEALTH & REHAB: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 87%
9249 SOUTH ROUTE 31 LAKE IN THE HILLS, IL 60156
847-854-0186
Data date: Jan 17, 2024
The Most Important Data about NORTHWEST HOME HEALTH & REHAB
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for NORTHWEST HOME HEALTH & REHAB is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave NORTHWEST HOME HEALTH & REHAB a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/09/2005. The agency costs MORE than the average agency nationally. The agency serves 104 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about NORTHWEST HOME HEALTH & REHAB, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on NORTHWEST HOME HEALTH & REHAB
Data as of Jan 17, 2024
Address:
9249 SOUTH ROUTE 31
LAKE IN THE HILLS, IL 60156
Medicare Provider Number: 147824
Participating in Medicare Since: September 09, 2005
Ownership Type: PROPRIETARY
Cost compared to national average: 103%
DTC Performance for NORTHWEST HOME HEALTH & REHAB
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for NORTHWEST HOME HEALTH & REHAB.
Home Health Care Services
NORTHWEST HOME HEALTH & REHAB offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for NORTHWEST HOME HEALTH & REHAB
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by NORTHWEST HOME HEALTH & REHAB
NORTHWEST HOME HEALTH & REHAB provides home health care services in these zip codes.
60004 60005 60007 60008 60010 60012 60013 60014 60018 60020 60021 60025 60026 60033 60034 60035 60041 60042 60044 60045 60046 60047 60048 60050 60051 60056 60062 60067 60068 60069 60070 60071 60072 60073 60074 60076 60081 60083 60087 60097 60098 60099 60101 60102 60103 60106 60107 60108 60110 60118 60120 60123 60124 60126 60133 60134 60137 60139 60140 60142 60143 60152 60156 60160 60162 60169 60172 60173 60174 60175 60177 60178 60180 60181 60184 60185 60187 60188 60189 60191 60192 60193 60194 60516 60521 60526 60527 60540 60561 60608 60609 60614 60638 60660 60714 60804 61008 61012 61061 61065 61072 61101 61109 61114
Performance Measures for NORTHWEST HOME HEALTH & REHAB
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.2% |
How Often Patients Got Better At Walking Or Moving Around | 86.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 94.3% |
How Often Patients Got Better At Bathing | 88.4% |
How Often Patients' Breathing Improved | 94.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 86.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.2% |
Patient Survey Responses for NORTHWEST HOME HEALTH & REHAB
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHWEST HOME HEALTH & REHAB to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 92% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 87% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with NORTHWEST HOME HEALTH & REHAB
These are the doctors who are affiliated with NORTHWEST HOME HEALTH & REHAB.
- PAROL PITRODA ( INTERNAL MEDICINE )
- MICHELLE KRAUSE ( NURSE PRACTITIONER - ELIO M VENTO MD AND ASSOCIATES SC )
- ELIO VENTO ( INTERNAL MEDICINE - ELIO M VENTO MD AND ASSOCIATES SC )
- RHONDA KALITOWSKI ( NURSE PRACTITIONER - IN HOME MEDICAL GROUP LLC )
- JEROME DONNELLY ( FAMILY PRACTICE - ILLINOIS POST-ACUTE MEDICAL SERVICES 1 PC )
- TAMRA LEWIS ( UROLOGY - COMPREHENSIVE UROLOGIC CARE S C )
- DEVENDRA SHAH ( INTERNAL MEDICINE )
- YASMEEN HASAN ( FAMILY PRACTICE - CENTRAL DUPAGE PHYSICIAN GROUP )
- MICHAEL PEPLOW ( INTERNAL MEDICINE - BONAVENTURE MEDICAL FOUNDATION LLC )
- KRISTINE BENAVIDES ( NURSE PRACTITIONER - IN HOME MEDICAL GROUP LLC )
- ELIZABETH SIMON ( INTERNAL MEDICINE - COMMUNITY WELLNESS MEDICAL ASSOCIATES, A P.C. )