The Worst Home Health Care Agencies in Jacksonville, Florida

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Jacksonville, Florida

There are 60 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Jacksonville, Florida.)

Name	5-Star Quality of Care Rating
HOMETOWN HOME HEALTH LLC 421 S 6TH STREET MACCLENNY, FL 32063	2:
CHOICE MATTERS HOME HEALTHCARE INC 4741 ATLANTIC BLVD STE D JACKSONVILLE, FL 32207	2:
BEACON IN HOME HEALTH LLC 4237 SALISBURY RD #205 JACKSONVILLE, FL 32216	2:
CONCIERGE HOME CARE 4140 NW 37TH PL STE B GAINESVILLE, FL 32606	2.5:
CONCIERGE HOME CARE 100 WHETSTONE PLACE ST. AUGUSTINE, FL 32086	2.5:
ELITE HOME HEALTH LLC 200 W FORSYTH ST STE 1130 JACKSONVILLE, FL 32202	2.5:
COVENANT HOME HEALTH CARE 3 LLC 239 SW 7TH TERRACE SUITE A GAINESVILLE, FL 32601	3:
CONCIERGE HOME CARE 4655 SALISBURY ROAD JACKSONVILLE, FL 32256	3:
LEGACY HOME HEALTH CARE INC 2520 COMMERCIAL DR STE A STARKE, FL 32091	3:
TLAY HEALTHCARE SERVICES INC 2802 N 5TH ST STE 200 SAINT AUGUSTINE, FL 32084	3:
UF HEALTH SHANDS HOMECARE 1610 NW 23RD AVE GAINESVILLE, FL 32605	3:
UF HEALTH HOME CARE - JACKSONVILLE 580 W 8 ST TOWER 2 STE 9009 JACKSONVILLE, FL 32209	3:
APEX HOME HEALTHCARE 2765 REBECCA LN STE A & B ORANGE CITY, FL 32763	3:
ABSOLUTE CARE HOME HEALTH SERVICES LLC 1839 LANE AVE S STE 106 JACKSONVILLE, FL 32210	3:
FLAGLER HOME CARE LLC 301 HEALTH PARK BLVD STE 327 SAINT AUGUSTINE, FL 32086	3:
INTERIM HEALTHCARE OF ST AUGUSTINE 3440 US 1 SOUTH SUITE 404 SAINT AUGUSTINE, FL 32086	3:
LEGACY HOME HEALTH CARE INC 445 S LAWRENCE BLVD KEYSTONE HEIGHTS, FL 32656	3:
FLEET LANDING HOME CARE 1 FLEET LANDING BLVD ATLANTIC BEACH, FL 32233	3.5:
BROOKS REHABILITATION HOME HEALTH 6676 CORPORATE CENTER PKWY. JACKSONVILLE, FL 32216	3.5:
A CARE CONNECTION HOME HEALTH 11512 LAKE MEAD AVE, UNIT 402 JACKSONVILLE, FL 32256	3.5:
WELL DONE HOME CARE INC 10250 NORMANDY BLVD STE 502 JACKSONVILLE, FL 32221	3.5:
FAMILY LIFE CARE INC 555 WELLS RD ORANGE PARK, FL 32073	3.5:
COVENANT HOME HEALTH CARE 4 LLC 3636 UNIVERSITY BLVD S STE A-8 JACKSONVILLE, FL 32216	3.5:
CONCIERGE HOME CARE 4655 SALISBURY RD STE 110 JACKSONVILLE, FL 32256	3.5:
BAPTIST HOME HEALTH CARE BY BAYADA 3563 PHILLIPS HIGHWAY BLDG B STE 202-B JACKSONVILLE, FL 32207	3.5:
TEHC LLC 7899 BAYMEADOWS WAY STE 100 JACKSONVILLE, FL 32256	3.5:
PRECISE HOME CARE LLC 8659 BAYPINE ROAD SUITE 200 BLDG 3 JACKSONVILLE, FL 32256	4:
AVEANNA HOME HEALTH 5800 NW 39TH AVE STE 104 GAINESVILLE, FL 32606	4:
ASCENSION HEALTH AT HOME OF FLORIDA 1 LLC 7235 BONNEVAL RD STE 236 JACKSONVILLE, FL 32256	4:
ENHABIT HOME HEALTH 9143 PHILIPS HWY STE 535 JACKSONVILLE, FL 32256	4:
BROOKS REHABILITATION HOME HEALTH 1673 MASON AVE STE 207 DAYTONA BEACH, FL 32216	4:
CENTERWELL HOME HEALTH 350 CORPORATE WAY STE 250 ORANGE PARK, FL 32073	4:
APEX HOME HEALTHCARE 6789 SOUTHPOINT PKWY STE 200 JACKSONVILLE, FL 32216	4:
ST VINCENTS HOME HEALTH 2651 PARK ST JACKSONVILLE, FL 32204	4:
PINNACLE HOME CARE 1199 W GRANADA BLVD ORMOND BEACH, FL 32174	4:
THERAPYCARE HOME HEALTH LLC 700 3RD STREET STE 202 NEPTUNE BEACH, FL 32266	4:
ALLEGIANT HOME CARE 724 COLLEGE ST STE 101 JACKSONVILLE, FL 32204	4:
PSYCHACCESS HOME HEALTH CARE 3636 UNIVERSITY BLVD S STE B2 JACKSONVILLE, FL 32216	4:
KINDRED AT HOME 3951 NW 48 TERR STE 219 GAINESVILLE, FL 32606	4.5:
TRILOGY HOME HEALTHCARE 12740 GRAN BAY PARKWAY STE 2120 JACKSONVILLE, FL 32258	4.5:
PINNACLE SENIOR CARE 4348 SOUTHPOINT BLVD STE 320 JACKSONVILLE, FL 32216	4.5:
MEDERI CARETENDERS 4923 NW 43RD ST STE A GAINESVILLE, FL 32606	4.5:
ACCENTCARE HOME HEALTH OF JACKSONVILLE 1542 KINGSLEY AVE STES 131 AND 132 ORANGE PARK, FL 32073	4.5:
CONCIERGE HOME CARE 350 CORPORATE WAY STE 300 ORANGE PARK, FL 32073	4.5:
WELCOME HOMECARE 9570 REGENCY SQUARE BLVD JACKSONVILLE, FL 32225	4.5:
HOME FIRST HOME HEALTH CARE LLC 101 CENTURY 21 DR STE 210 - A JACKSONVILLE, FL 32216	4.5:
AMEDISYS HOME HEALTH 2772 NW 43RD ST STE C GAINESVILLE, FL 32606	4.5:
COMMUNITY HOME HEALTH CARE 3440 US HIGHWAY 1 S STE 403 ST AUGUSTINE, FL 32086	4.5:
MEDICAL SERVICES OF AMERICA HOME HEALTH 3589 CARDINAL POINT DR STE 2 JACKSONVILLE, FL 32257	4.5:
CONFIDENT CARE OF FLORIDA CORP 9428 BAYMEADOWS RD STE 230 JACKSONVILLE, FL 32256	5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Florida

Major Cities in Florida

Miami, FL (best, worst)	Tampa, FL (best, worst)
Orlando, FL (best, worst)	Jacksonville, FL (best, worst)
Sarasota, FL (best, worst)	Cape Coral, FL (best, worst)
Palm Bay, FL (best, worst)	Port St. Lucie, FL (best, worst)
Bonita Springs, FL (best, worst)	Palm Coast, FL (best, worst)
Kissimmee, FL (best, worst)	Pensacola, FL (best, worst)
Lakeland, FL (best, worst)	Winter Haven, FL (best, worst)
St. Petersburg, FL (best, worst)	Tallahassee, FL (best, worst)
Hialeah, FL (best, worst)	North Port, FL (best, worst)
Gainesville, FL (best, worst)	Deltona, FL (best, worst)