UF HEALTH HOME CARE - JACKSONVILLE: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3 out of 5): , Patient Recommendation: 90%

 580 W 8 ST TOWER 2 STE 9009 JACKSONVILLE, FL 32209

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Data date: Jan 17, 2024

The Most Important Data about UF HEALTH HOME CARE - JACKSONVILLE

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for UF HEALTH HOME CARE - JACKSONVILLE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 86% of its customers. This is HIGHER than the national average. The percentage of patients who gave UF HEALTH HOME CARE - JACKSONVILLE a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 01/28/1976. The agency costs LESS than the average agency nationally. The agency serves 61 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about UF HEALTH HOME CARE - JACKSONVILLE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on UF HEALTH HOME CARE - JACKSONVILLE

Data as of Jan 17, 2024

Address:

580 W 8 ST TOWER 2 STE 9009

JACKSONVILLE, FL 32209

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The Best Home Health Agencies around JACKSONVILLE

The Worst Home Health Agencies around JACKSONVILLE

Medicare Provider Number: 107125

Participating in Medicare Since: January 28, 1976

Ownership Type: VOLUNTARY NON-PROFIT - OTHER

Cost compared to national average: 91%

DTC Performance for UF HEALTH HOME CARE - JACKSONVILLE

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for UF HEALTH HOME CARE - JACKSONVILLE.

Home Health Care Services

UF HEALTH HOME CARE - JACKSONVILLE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for UF HEALTH HOME CARE - JACKSONVILLE

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3:
HHCAHPS Survey Summary Star Rating 4:
Star Rating For Health Team Gave Care In A Professional Way 4:
Star Rating For Health Team Communicated Well With Them 4:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 4:

Service Area Covered by UF HEALTH HOME CARE - JACKSONVILLE

UF HEALTH HOME CARE - JACKSONVILLE provides home health care services in these zip codes.

32003 32009 32011 32034 32040 32043 32044 32046 32063 32064 32065 32068 32073 32080 32081 32082 32084 32086 32087 32091 32092 32095 32097 32099 32202 32204 32205 32206 32207 32208 32209 32210 32211 32216 32217 32218 32219 32220 32221 32222 32223 32224 32225 32226 32233 32234 32244 32245 32246 32250 32254 32256 32257 32258 32259 32266 32277 32605 32615 32656 32666

Performance Measures for UF HEALTH HOME CARE - JACKSONVILLE

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97.7%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 47.3%
How Often Patients Got Better At Walking Or Moving Around 84.2%
How Often Patients Got Better At Getting In And Out Of Bed 84.8%
How Often Patients Got Better At Bathing 83.9%
How Often Patients' Breathing Improved 73.6%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 79.3%
How Often Home Health Patients Had To Be Admitted To The Hospital 12.3%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 9.9%

Patient Survey Responses for UF HEALTH HOME CARE - JACKSONVILLE

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UF HEALTH HOME CARE - JACKSONVILLE to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 90% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 90% (Nat: 86%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 83% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 90% (Nat: 85%)
Higher
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 86% (Nat: 78%)
Higher

Medical Professionals Associated with UF HEALTH HOME CARE - JACKSONVILLE

These are the doctors who are affiliated with UF HEALTH HOME CARE - JACKSONVILLE.