SEQUOIA HOSPITAL Review

Get Information, Ratings, Surveys, and Compare SEQUOIA HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 82%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SEQUOIA HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SEQUOIA HOSPITAL, Survey Analysis.)

In the briefest summary, SEQUOIA HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in REDWOOD CITY, CA. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50197. It does provide emergency services. There are 247 medical professionals and 50 doctor groups affiliated with the hospital. On average at SEQUOIA HOSPITAL, emergency patients were charged $25,496. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 82% of the patients surveyed definitely recommended SEQUOIA HOSPITAL, while only 4% did not recommend going to SEQUOIA HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SEQUOIA HOSPITAL

Address:

170 ALAMEDA DE LAS PULGAS
REDWOOD CITY, CA 94062
(650) 367-5551
Click for Map

Medicare Provider Number:

50197

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for SEQUOIA HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for SEQUOIA HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SEQUOIA HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 14 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Always" listened carefully to them 83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 23 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 27 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 11 %
Patients who reported that YES, they did discuss whether they would need help after discharge 89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 6 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 82 %
Patients who reported YES, they would probably recommend the hospital 14 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SEQUOIA HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SEQUOIA HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SEQUOIA HOSPITAL: Not Available

Detailed table for spending and period for patients at SEQUOIA HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $14
Outpatient (1 to 3 days Prior to Index Hospital Admission) $77
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $6
Carrier (1 to 3 days Prior to Index Hospital Admission) $886
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,847
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,615
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,126
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $152
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,773
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $688
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,055
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $75
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,144
Total (Complete Episode) $25,496

Infection Rates at SEQUOIA HOSPITAL

These measures show how often patients at SEQUOIA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.14 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,901.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.40 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 5.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,938.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 2.20 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 41.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.84 / Not Available
SSI - Colon Surgery: Observed Cases 2.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 51.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.36 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 22,287.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.65 / Not Available
MRSA Bacteremia: Observed Cases 1.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 19,765.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 7.76 / Better
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Better
Clostridium Difficile (C.Diff) 0.13 / Better

How SEQUOIA HOSPITAL Compares to Other Similar Facilities

This is how SEQUOIA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in REDWOOD CITY, CA

Worst Hospitals in REDWOOD CITY, CA

Percentages of Complications and Deaths at SEQUOIA HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.3% SAME
Death rate for heart attack patients 11.2% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 9.6% SAME
Death rate for pneumonia patients 13.8% SAME
Death rate for stroke patients 12.7% SAME
Pressure ulcer rate 0.83% SAME
Death rate among surgical inpatients with serious treatable complications 145.58% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.91% SAME
Postoperative acute kidney injury requiring dialysis rate 1.34% SAME
Postoperative respiratory failure rate 9.11% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.6% SAME
Postoperative sepsis rate 4.04% SAME
Postoperative wound dehiscence rate 1.91% SAME
Abdominopelvic accidental puncture or laceration rate 1.53% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.97% SAME

Skilled Nursing Facilities Near SEQUOIA HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SEQUOIA HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Marina Garden Nursing Center 5:
All Saint's Subacute and Transitional Care 5:
The Avenues Transitional Care Center 5:
Pleasanton Nursing and Rehabilitation Center 5:
Fremont Healthcare Center 5:
Lincoln Glen Skilled Nursing 5:
Baywood Court Health Center 5:
Morton Bakar Center 5:
O'connor Hospital D/p Snf 5:
California Pacific Medical Ctr- Davies Campus Hosp 5:
Creekside Post-Acute 5:
Greenhills Manor 5:
San Bruno Skilled Nursing 5:
St Anthony Care Center 5:
Emmanuel Post Acute Care - Hayward 5:
Bay Area Healthcare Center 5:
Webster House 5:
East Bay Post-Acute 5:
Lawton Skilled Nursing and Rehabilitation Center 5:
San Leandro Healthcare Center 5:
Alameda Hospital D/p Snf 5:
Crestwood Manor - Fremont 5:
Canyon Creek Post-Acute 5:
Health Care Ctr at The Forum at Rancho San Antonio 5:
Valley Pointe Nursing and Rehabilitation Center 5:
Oakland Healthcare and Wellness Center 5:
Linda Mar Care Center 5:
Cedar Crest Nursing and Rehabilitation Center 5:
Hayes Convalescent Hospital 5:
Lake Merritt Healthcare Center LLC 5:
Driftwood Healthcare Center - Hayward 5:
Pacifica Nursing and Rehabilitation Center 5:
Vista Manor Nursing Center 5:
Idylwood Care Center 5:
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf 5:
Zuckerberg San Francisco General Hosp and Trauma Snf 5:
We Care Skilled Nursing Facility 5:
St Francis Healthcare Center 5:
Kaiser Permanente Post-Acute Care Center 5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute 5:
Washington Center 5:
Creekview Skilled Nursing 5:
Alameda County Medical Center D/p Snf 5:
Redwood Healthcare Center LLC 5:
Medical Hill Healthcare Center 5:
Danville Post-Acute Rehab 5:
Saratoga Retirement Community Health Center 5:
The Reutlinger Community 5:
Brookside Skilled Nursing Hospital 5:
Excell Health Care Center 5:
Crestwood Treatment Center 5:
Sequoias San Francisco Convalescent Hospital 5:
Vi at Palo Alto 5:
Piedmont Gardens Health Facility 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
Garfield Neurobehavioral Center 5:
Masonic Home 5:
Sunnyvale Post-Acute Center 4:
St. Anne's Home 4:
The Villas at Saratoga Skilled Nsg and Assisted Lvg 4:
Windsor Post-Acute Care Center of Hayward 4:
San Francisco Health Care 4:
Empress Care Center, LLC 4:
Hayward Healthcare and Wellness Center 4:
Manorcare Health Services (sunnyvale) 4:
Laurel Heights Community Care 4:
Mountain View Healthcare Center 4:
Villa Siena 4:
Stonebrook Health and Rehabilitation 4:
A Grace Sub Acute and Skilled Care 4:
Bethesda Home 4:
Central Gardens Post Acute 4:
Mcclure Post Acute 4:
The Sequoias 4:
Hayward Hills Health Care Center 4:
Inspire Behavioral Health 4:
Woodlands Healthcare Center 4:
The Terraces at Los Altos Health Facility 4:
Mission De La Casa 4:
Courtyard Care Center 4:
Sunny View Manor 4:
St Paul's Towers 4:
Brookdale Healthcare and Wellness Centre, LP 4:
Bellaken Skilled Nursing Center 4:
Herman Health Care Center 4:
Mission Skilled Nursing and Subacute Center 4:
Windsor Country Drive Care Center 4:
San Francisco Towers 4:
Jones Convalescent Hospital 4:
San Jose Healthcare and Wellness Center 4:
City View Post Acute 4:
Niles Canyon Post Acute 4:
Plum Tree Care Center 4:
Bay View Rehabilitation Hospital, LLC 3:
The Ridge Post Acute 3:
Vasona Creek Healthcare Center 3:
Golden Heights Healthcare 3:
White Blossom Care Center 3:
Vista Post Acute 3:
Victorian Post Acute 3:

Medical Groups Affiliated with SEQUOIA HOSPITAL

There are 247 doctors and 50 medical groups that are affiliated with SEQUOIA HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with SEQUOIA HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SEQUOIA HOSPITAL.