PENINSULA MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare PENINSULA MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 80%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PENINSULA MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PENINSULA MEDICAL CENTER, Survey Analysis.)

In the briefest summary, PENINSULA MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in BURLINGAME, CA. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50007. It does provide emergency services. There are 734 medical professionals and 115 doctor groups affiliated with the hospital. On average at PENINSULA MEDICAL CENTER, emergency patients were charged $23,624. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 80% of the patients surveyed definitely recommended PENINSULA MEDICAL CENTER, while only 4% did not recommend going to PENINSULA MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for PENINSULA MEDICAL CENTER

Address:

1501 TROUSDALE DRIVE
BURLINGAME, CA 94010
(650) 696-5400
Click for Map

Medicare Provider Number:

50007

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for PENINSULA MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for PENINSULA MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENINSULA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 80 %
Patients who reported YES, they would probably recommend the hospital 16 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PENINSULA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENINSULA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENINSULA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PENINSULA MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $37
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $49
Outpatient (1 to 3 days Prior to Index Hospital Admission) $80
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $697
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,570
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $12
Carrier (During Index Hospital Admission) $1,687
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $928
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $287
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,364
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $783
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,669
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $75
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,350
Total (Complete Episode) $23,624

Infection Rates at PENINSULA MEDICAL CENTER

These measures show how often patients at PENINSULA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.46 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,901.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,362.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.94 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.01 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.19 / Same
SSI - Colon Surgery: Number of Procedures 175.00 / Same
SSI - Colon Surgery: Predicted Cases 4.15 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.24 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 61.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.47 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.02 / Same
MRSA Bacteremia: Upper Confidence Limit 2.14 / Same
MRSA Bacteremia: Patient Days 53,124.00 / Same
MRSA Bacteremia: Predicted Cases 2.31 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.43 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.57 / Better
Clostridium Difficile (C.Diff): Patient Days 49,772.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 33.45 / Better
Clostridium Difficile (C.Diff): Observed Cases 11.00 / Better
Clostridium Difficile (C.Diff) 0.33 / Better

How PENINSULA MEDICAL CENTER Compares to Other Similar Facilities

This is how PENINSULA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BURLINGAME, CA

Worst Hospitals in BURLINGAME, CA

Percentages of Complications and Deaths at PENINSULA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.6% SAME
Death rate for heart attack patients 12.1% SAME
Death rate for CABG surgery patients 2.6% SAME
Death rate for COPD patients 8.3% SAME
Death rate for heart failure patients 10.3% SAME
Death rate for pneumonia patients 18.1% SAME
Death rate for stroke patients 10.4% Better
Pressure ulcer rate 0.12% SAME
Death rate among surgical inpatients with serious treatable complications 140.93% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.5% SAME
Postoperative acute kidney injury requiring dialysis rate 0.96% SAME
Postoperative respiratory failure rate 5.18% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.61% SAME
Postoperative sepsis rate 2.7% SAME
Postoperative wound dehiscence rate 1.75% SAME
Abdominopelvic accidental puncture or laceration rate 0.69% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.58% Better

Skilled Nursing Facilities Near PENINSULA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENINSULA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
East Bay Post-Acute 5:
Hayes Convalescent Hospital 5:
Medical Hill Healthcare Center 5:
Pleasant Hill Post Acute 5:
San Bruno Skilled Nursing 5:
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf 5:
San Leandro Healthcare Center 5:
All Saint's Subacute and Transitional Care 5:
Linda Mar Care Center 5:
The Avenues Transitional Care Center 5:
Vi at Palo Alto 5:
California Pacific Medical Ctr- Davies Campus Hosp 5:
Morton Bakar Center 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
The Tamalpais 5:
Washington Center 5:
Shields Nursing Center 5:
Fremont Healthcare Center 5:
Webster House 5:
Greenhills Manor 5:
Brookside Skilled Nursing Hospital 5:
Masonic Home 5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute 5:
Emmanuel Post Acute Care - Hayward 5:
Shields Richmond Nursing Center 5:
St Anthony Care Center 5:
Oakland Healthcare and Wellness Center 5:
Garfield Neurobehavioral Center 5:
We Care Skilled Nursing Facility 5:
La Casa Via Transitional Care Center 5:
Baywood Court Health Center 5:
Excell Health Care Center 5:
Canyon Creek Post-Acute 5:
Driftwood Healthcare Center - Hayward 5:
Valley Pointe Nursing and Rehabilitation Center 5:
Lake Merritt Healthcare Center LLC 5:
Alameda County Medical Center D/p Snf 5:
Kaiser Permanente Post-Acute Care Center 5:
Redwood Healthcare Center LLC 5:
O'connor Hospital D/p Snf 5:
Zuckerberg San Francisco General Hosp and Trauma Snf 5:
Alameda Hospital D/p Snf 5:
Marina Garden Nursing Center 5:
Danville Post-Acute Rehab 5:
Richmond Post Acute Care 5:
Orinda Care Center, LLC 5:
Cedar Crest Nursing and Rehabilitation Center 5:
Bay Area Healthcare Center 5:
Saratoga Retirement Community Health Center 5:
Crestwood Manor - Fremont 5:
Creekside Post-Acute 5:
Idylwood Care Center 5:
Health Care Ctr at The Forum at Rancho San Antonio 5:
Lawton Skilled Nursing and Rehabilitation Center 5:
Pacifica Nursing and Rehabilitation Center 5:
Crestwood Treatment Center 5:
Piedmont Gardens Health Facility 5:
Sequoias San Francisco Convalescent Hospital 5:
St Francis Healthcare Center 5:
St. Anne's Home 4:
Bethesda Home 4:
Windsor Rosewood Care Center 4:
A Grace Sub Acute and Skilled Care 4:
The Sequoias 4:
St Paul's Towers 4:
Central Gardens Post Acute 4:
South Marin Health and Wellness Center 4:
The Villas at Saratoga Skilled Nsg and Assisted Lvg 4:
The Terraces at Los Altos Health Facility 4:
Niles Canyon Post Acute 4:
Hayward Hills Health Care Center 4:
San Francisco Health Care 4:
Stonebrook Health and Rehabilitation 4:
Courtyard Care Center 4:
City View Post Acute 4:
Bellaken Skilled Nursing Center 4:
Sunny View Manor 4:
Promedica Skilled Nursing and Rehab (rossmoor) 4:
Brookdale Healthcare and Wellness Centre, LP 4:
Jones Convalescent Hospital 4:
Woodlands Healthcare Center 4:
Mission Skilled Nursing and Subacute Center 4:
Windsor Country Drive Care Center 4:
Elmwood Care Center 4:
Berkeley Pines Skilled Nursing Center 4:
Mcclure Post Acute 4:
Laurel Heights Community Care 4:
Moraga Post Acute 4:
San Francisco Towers 4:
Sunnyvale Post-Acute Center 4:
Hayward Healthcare and Wellness Center 4:
Manorcare Health Services (sunnyvale) 4:
Windsor Post-Acute Care Center of Hayward 4:
San Pablo Healthcare and Wellness Center 4:
Chaparral House 4:
Empress Care Center, LLC 4:
Mountain View Healthcare Center 4:
Plum Tree Care Center 4:
Villa Siena 4:
Fruitvale Healthcare Center 3:

Medical Groups Affiliated with PENINSULA MEDICAL CENTER

There are 734 doctors and 115 medical groups that are affiliated with PENINSULA MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with PENINSULA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PENINSULA MEDICAL CENTER.