CONTACT INFORMATION REVIEWS & MORE DATA
MEMORIAL MEDICAL CENTER Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 2450 SOUTH TELSHOR BLVD, LAS CRUCES, NM 88011
- Phone: (575) 522-8641
- Type: Acute Care Hospitals
- Ownership: Proprietary
- Overall Rating:
- Perc. Patients Recommending: 62%
About MEMORIAL MEDICAL CENTER
MEMORIAL MEDICAL CENTER is a Acute Care Hospitals. It is in LAS CRUCES, NM. Its type of ownership is Proprietary. The facility's Medicare ID is 320018. It does provide emergency services. There are 337 medical professionals and 130 doctor groups affiliated with the hospital. On average at MEMORIAL MEDICAL CENTER, emergency patients were charged $27,627. This is higher than the state average of $24,642. It is also higher than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL MEDICAL CENTER to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 73 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 7 % |
Patients who reported that their nurses "Usually" communicated well | 20 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their nurses "Always" listened carefully to them | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their nurses "Usually" listened carefully to them | 24 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 9 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 22 % |
Patients who reported that their doctors "Always" communicated well | 72 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 9 % |
Patients who reported that their doctors "Usually" communicated well | 19 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 6 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 13 % |
Patients who reported that their doctors "Always" listened carefully to them | 70 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 10 % |
Patients who reported that their doctors "Usually" listened carefully to them | 20 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 66 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 11 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 23 % |
Patients who reported that they "Always" received help as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 15 % |
Patients who reported that they "Usually" received help as soon as they wanted | 29 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 54 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 14 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 32 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 57 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 15 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 28 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 56 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 26 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 18 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 69 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 13 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 18 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 42 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 39 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 19 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 16 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 84 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 19 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 81 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 12 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 88 % |
Patients who "Agree" they understood their care when they left the hospital | 47 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 9 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 44 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 53 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 10 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 37 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 46 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 10 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 44 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 41 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 8 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 51 % |
Patients who reported that their room and bathroom were "Always" clean | 68 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 12 % |
Patients who reported that their room and bathroom were "Usually" clean | 20 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 52 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 15 % |
Patients who reported that the area around their room was "Usually" quiet at night | 33 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 11 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 30 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 59 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 7 % |
Patients who reported YES, they would definitely recommend the hospital | 62 % |
Patients who reported YES, they would probably recommend the hospital | 31 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of MEMORIAL MEDICAL CENTER, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL MEDICAL CENTER provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for MEMORIAL MEDICAL CENTER: Not Available
Detailed table for spending and period for patients at MEMORIAL MEDICAL CENTER:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $26 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $1 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $48 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $604 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $18 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $16 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $899 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $11,921 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $26 |
Carrier (During Index Hospital Admission) | $1,504 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $766 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $187 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $5,211 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,127 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $3,784 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $100 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,389 |
Total (Complete Episode) | $27,627 |
Infection Rates at MEMORIAL MEDICAL CENTER
These measures show how often patients at MEMORIAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.02 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.70 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 3,046.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 2.90 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.35 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.40 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 2.42 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 4,487.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 4.58 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 5.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 1.09 / Same |
SSI - Colon Surgery: Lower Confidence Limit | -- / Same |
SSI - Colon Surgery: Upper Confidence Limit | 2.58 / Same |
SSI - Colon Surgery: Number of Procedures | 42.00 / Same |
SSI - Colon Surgery: Predicted Cases | 1.16 / Same |
SSI - Colon Surgery: Observed Cases | 0.00 / Same |
SSI - Colon Surgery | 0.00 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 5.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.05 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | 0.20 / Same |
MRSA Bacteremia: Upper Confidence Limit | 3.85 / Same |
MRSA Bacteremia: Patient Days | 40,273.00 / Same |
MRSA Bacteremia: Predicted Cases | 1.72 / Same |
MRSA Bacteremia: Observed Cases | 2.00 / Same |
MRSA Bacteremia | 1.17 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.11 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.68 / Better |
Clostridium Difficile (C.Diff): Patient Days | 38,091.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 16.26 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 5.00 / Better |
Clostridium Difficile (C.Diff) | 0.31 / Better |
How MEMORIAL MEDICAL CENTER Compares to Other Similar Facilities
This is how MEMORIAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in LAS CRUCES, NM
Worst Hospitals in LAS CRUCES, NM
Percentages of Complications and Deaths at MEMORIAL MEDICAL CENTER
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | 14.4% | SAME |
Death rate for CABG surgery patients | 2.5% | SAME |
Death rate for COPD patients | 10.4% | SAME |
Death rate for heart failure patients | 15.9% | Worse |
Death rate for pneumonia patients | 24.3% | Worse |
Death rate for stroke patients | 16.6% | SAME |
Pressure ulcer rate | 2.38% | Worse |
Death rate among surgical inpatients with serious treatable complications | 196.62% | SAME |
Iatrogenic pneumothorax rate | 0.24% | SAME |
In-hospital fall with hip fracture rate | 0.1% | SAME |
Postoperative hemorrhage or hematoma rate | 3.13% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.48% | SAME |
Postoperative respiratory failure rate | 10.77% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.85% | SAME |
Postoperative sepsis rate | 6.54% | SAME |
Postoperative wound dehiscence rate | 2.86% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.11% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.61% | Worse |
Skilled Nursing Facilities Near MEMORIAL MEDICAL CENTER
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.
Facility Name | Overall Rating |
---|---|
Casa Del Sol Center | 4: |
Las Cruces Wellness and Rehabilitation LLC | 4: |
Good Samaritan Society Las Cruces Village | 3: |
The Village at Northrise - Desert Willow I | 3: |
Los Arcos Del Norte Care Center | 2: |
Calibre Post Acute, LLC | 1: |
Casa De Oro Center | 1: |
Medical Groups Affiliated with MEMORIAL MEDICAL CENTER
There are 337 doctors and 130 medical groups that are affiliated with MEMORIAL MEDICAL CENTER.
Affiliated Doctor Groups
- ACOSTA URGENT CARES
- CURA HEALTHCARE
- SOUTHWEST EMERGENCY MEDICAL ASSOCIATES OF NM PC
- ACOSTA MEDICAL LLC
- EMERGENCY STAFFING SOLUTIONS INC
- SIERRA VISTA HOSPITAL 69
- IMAGING ASSOCIATES OF NEW MEXICO LLC
- NORTHWEST HOSPITAL MEDICINE PHYSICIANS LLC
- RENAL MEDICINE ASSOCIATES LTD.
- PHC-LAS CRUCES INC
- LA CLINICA DE FAMILIA, INCORPORATED
- LAS CRUCES PHYSICIAN PRACTICES, LLC
- RIO GRANDE NEPHROLOGY CONSULTANTS PLLC
- KIDNEY CONSULTANTS OF EL PASO
- KIDNEY CONSULTANTS OF NEW MEXICO PC
- ADVOCATE HEALTH AND HOSPITALS CORPORATION
- MCALLEN HOSPITALIST GROUP PLLC
- RIO GRANDE UROLOGY PA
- TRINITY HEALTH MID-ATLANTIC MEDICAL GROUP
- EL PASO PULMONARY ASSOCIATION
- A AND V DOCTORS PLLC
- EL PASO PHYSICAL THERAPY SPECIALISTS LLC
- MICHAEL H ANNABI MD PA
- ELITE PRIMARY CARE LLC
- LAS CRUCES PHYSICIAN SERVICES LLC
- LUNG SPECIALISTS OF LAS CRUCES LLC
- BHS PHYSICIANS NETWORK INC
- FESSS FAMILY HEALTHCARE LLC
- SONORAN RADIOLOGY LTD
- COVENANT CLINICS, LLC
- RESOURCE ANESTHESIOLOGY ASSOCIATES OF NM INC
- THREE CROSSES REGIONAL HOSPITAL LLC
- SINGLETON ASSOCIATES PA
- TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER EL PASO
- OTERO COUNTY HOSPITAL ASSOCIATION
- LAS CRUCES PRIMARY CARE LLC
- MESILLA VALLEY FOOTCARE PHYSICIANS INC.
- CARLOS A CADENA DPM PC
- NES ARIZONA INC
- LAS CRUCES HB MEDICAL SERVICES LLC
- ISLAND EMERGENCY MEDICAL SERVICES PC
- SOUTHWEST HEALTHCARE ASSOCIATES LLC
- SOUTHWEST PAIN CENTER LLC
- EPMED, PA
- PROFESSIONAL SERVICES OF HOLY CROSS
- GOLDEN STATE IMAGING ASSOCIATES INC
- SPECIALISTS IN MEDICAL IMAGING SC
- MOUNTAIN RADIOLOGY INC
- EAGLE PARTNERS PLLC
- GREENSBORO RADIOLOGY PA
- TRI-STATE MEMORIAL HOSPITAL
- PHOENIX RADIOLOGY, PLLC
- VANNVEI LLC
- WELLMED MEDICAL GROUP PA
- ERIC SIDES, M.D., PA
- EL PASO ORTHOPEDIC AND SPINE INSTITUTE
- LOUIS E. ZUNIGA PTPC
- SOUTHWEST CENTER ON AGING
- OSF MULTI-SPECIALTY GROUP
- MAIN STREET ANESTHESIA OF NEW MEXICO, LLC
- JEFFERSON DAVIS EMERGENCY GROUP LLC
- EL PASO COUNTY HOSPITAL DISTRICT
- SRZC AND ASSOCIATES PA
- RADIOLOGY ASSOCIATES OF SOUTHWEST LOUISIANA
- RADIOLOGY AFFILIATES OF CENTRAL NEW JERSEY P C
- NORTHSIDE RADIOLOGY ASSOCIATES LLC
- ELLIS BANDT BIRKIN KOLLINS AND WONG PLLC
- SILICON VALLEY DIAGNOSTIC IMAGING INC
- SHELIN AGRAWAL AND HYER PLLC
- COLUMBUS RADIOLOGY CORP
- MORI BEAN AND BROOKS INC
- IMAGING ASSOCIATES OF MICHIGAN PLLC
- FEDKO EMERGENCY PHYSICIANS NEW MEXICO, LLC
- PRESBYTERIAN HEALTHCARE SERVICES
- BEN ARCHER HEALTH CENTER
- REHABILITATION AND OCCUPATIONAL MEDICINE LLC
- UPSTATE ANESTHESIA SERVICES, P.C.
- ANESTHESIA SERVICES OF SAN JOAQUIN PC
- TEXAS ONCOLOGY PA
- IMAGING ASSOCIATES OF INDIANA PC
- SILVER CREEK RADIOLOGY PROFESSIONAL CORPORATION
- SPECTRUM IMAGING SC
- EMPIRE STATE RADIOLOGY P C
- INVIEW IMAGING DIAGNOSTICS INC A PROFESSIONAL MEDICAL CORPORATION
- NEUROSCIENCE AND SPINE ASSOCIATES
- HURLEY MEDICAL CENTER
- EMERGENCY SERVICES OF TEXAS PA
- SBH EL PASO LLC
- LAS PALMAS DEL SOL CARDIOLOGY, PLLC
- DIAGNOSTIC IMAGING ASSOCIATES
- SANFORD HEALTH NETWORK
- REHOBOTH MCKINLEY CHRISTIAN HEALTH CARE SERVICES, INC.
- HIGH DESERT NEPHROLOGY ASSOCIATES PLLC
- EPIPHANY DERMATOLOGY OF NEW MEXICO, LLC
- NIRP SOUTH CENTRAL TEXAS PLLC
- EMERGENCY PHYSICIANS INTEGRATED CARE LLC
- QMG, LLC
- HOSPITALIST MEDICINE PHYSICIANS OF TEXAS PLLC
- SOUTHWEST MEDICAL ASSOCIATES, LLC
- NORTHERN ARIZONA HEALTHCARE CORPORATION
- PATHLINK OF NEW MEXICO LLC
- SILVER HEALTH CARE PC
- ESS HOSPITALIST LLC
- ARTHRITIS TREATMENT SPECIALISTS LLC
- SRIRENGAM MURALIDHASAN MD LLC
- DIGESTIVE DISEASE CONSULTANTS OF LAS CRUCES LLC
- GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1
- EL PASO AMS PLLC
- HOSPITALIST MEDICINE PHYSICIANS OF WASHINGTON - TCS
- CANCER/BLOOD AND MEDICINE CLINIC LLC
- WOMEN'S CANCER AND SURGICAL CARE, PC
- NEW MEXICO PRIMARY CARE GROUP PC
- MULTICARE HEALTH SYSTEM
- KAISER FOUNDATION HEALTH PLAN OF WASHINGTON
- RADIOLOGY ASSOCIATES OF ALBUQUERQUE PA
- LAS PALMAS DEL SOL INTERNAL MEDICINE PLLC
- NES TENNESSEE, INC.
- HEALTH CARE SOLUTIONS PA
- LOUISVILLE RADIOLOGY IMAGING CONSULTANTS PLLC
- MURFREESBORO RADIOLOGY AND NUCLEAR MEDICINE CONSULTANTS PLLC
- BLESSING HOSPITAL
- SILICON VALLEY MEDICAL DEVELOPMENT LLC
- PERMANENTE MEDICAL GROUP INC
- NEW MEXICO PAC SERVICES PC
- NM PACS 2 LLC
- IAS ARIZONA PLLC
- MISSION HEALTH COMMUNITY MULTISPECIALTY PROVIDERS LLC
- HEM ONC ASSOCIATES OF THE TREASURE COAST, PA
- MIMBRES INTERNAL MEDICINE PA
- ST. VINCENT HOSPITAL
The list of medical professionals associated with MEMORIAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL MEDICAL CENTER.
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