About Casa De Oro Center
Casa De Oro Center, located in Las Cruces, NM, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Casa De Oro Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.43 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the GENESIS HEALTHCARE network. This chain operates 187 facilities.
Chain Performance Overview
Inspection
2.3
Staffing
2.5
Quality
3.6
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Casa De Oro Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
0.43
hrs/day
State: 0.63
US: 0.68
Case Mix Adj:
0.53
Quality Adj:
0.55
Licensed Practical Nurses
1.40
hrs/day
State: 1.35
US: 1.54
Case Mix Adj:
0.68
Quality Adj:
1.22
Certified Assistants
2.04
hrs/day
State: 2.24
US: 2.33
Case Mix Adj:
1.83
Quality Adj:
2.57
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 269 | Feb 05, 2026 |
| Weighted Average | 353 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 33.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 19.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 94.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 35 complaints
- 2025: 14 complaints
- 2026: 1 complaint
- Total: 54 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 18, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Dec 10, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 10, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 10, 2025 | Ensure that residents are free from significant medication errors. |
| Dec 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 01, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 01, 2025 | Respond appropriately to all alleged violations. |
| Jul 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 10, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 11, 2025 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Apr 11, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 11, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Apr 11, 2025 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Apr 11, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Nov 24, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 19, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 19, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 19, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 19, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 19, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Nov 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 19, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 19, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 19, 2024 | Ensure each resident receives an accurate assessment. |
| Nov 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 19, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 19, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 06, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 06, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Aug 06, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 06, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Aug 06, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 06, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 06, 2024 | Keep residents' personal and medical records private and confidential. |
| Aug 06, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Mar 26, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 26, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 26, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Mar 26, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Mar 26, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Mar 26, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 26, 2024 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). |
| Mar 26, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 26, 2024 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Mar 26, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 18, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 18, 2024 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. |
| Jan 18, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 20, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 20, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Sep 20, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 20, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
MEMORIAL MEDICAL CENTER
LAS CRUCES, NM
2
MOUNTAIN VIEW REGIONAL MEDICAL CENTER
LAS CRUCES, NM
2
THREE CROSSES REGIONAL HOSPITAL LLC
LAS CRUCES, NM
3
BHC MESILLA VALLEY HOSPITAL, LLC
LAS CRUCES, NM
N/A
Owner & Operator Information
Business Entity
PEAK MEDICAL LAS CRUCES NO 2 LLC
Ownership Structure
- GENESIS HEALTHCARE LLC Indirect
- PEAK MEDICAL LLC Direct: 100%
- SUNBRIDGE HEALTHCARE LLC Indirect
Management & Direction
- MICHAEL BERG CORPORATE OFFICER
- LAURA BRIDGEFORD CORPORATE OFFICER
- GEETANJALI DODSON OPERATIONAL/MANAGERIAL CONTROL
- GEETANJALI DODSON ADP OF THE SNF
- AVI MENDELSON CORPORATE OFFICER
- PEAK MEDICAL LLC ADP OF THE SNF
- MARY SNYDER OPERATIONAL/MANAGERIAL CONTROL
- MARY SNYDER ADP OF THE SNF
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Northrise Wellness and Rehabilitation | N/A | 4 |
| Casa Del Sol Center | N/A | 2 |
| Las Cruces Wellness and Rehabilitation LLC | N/A | 3 |
| Las Cruces Village Nursing and Rehabilitation LLC | N/A | 1 |
| Calibre Post Acute, LLC | N/A | 2 |
| Casa De Oro Center | N/A | 1 |
Related Analysis
Best Nursing Homes in Las Cruces, NM
Compare Casa De Oro Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
Casa De Oro Center has a 1-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
The nursing staff spends 3.43 hours per resident daily, compared to the national average of 3.87 hours.
Casa De Oro Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
Casa De Oro Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Casa De Oro Center directly at 5755234573. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting Casa De Oro Center, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.