BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK Ratings and Reviews

  About BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	14 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	73 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	60 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	16 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	62 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	16 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	12 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	13 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	14 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	23 %
Patients who reported that they "Usually" received help as soon as they wanted	23 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	22 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	47 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	35 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	24 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	24 %
Patients who reported that YES, they were given information about what to do during their recovery at home	76 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	26 %
Patients who reported that YES, they did discuss whether they would need help after discharge	74 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	22 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	78 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	15 %
Patients who "Strongly Agree" they understood their care when they left the hospital	37 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	19 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	29 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	14 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	12 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who reported that their room and bathroom were "Always" clean	60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	21 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	66 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	23 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	53 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	21 %
Patients who reported YES, they would definitely recommend the hospital	50 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK: Not Available

Detailed table for spending and period for patients at BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$31
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$30
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$59
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$67
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$35
Carrier (1 to 3 days Prior to Index Hospital Admission)	$641
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,809
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,054
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$480
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$216
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,883
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$891
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,883
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$120
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,807
Total (Complete Episode)	$27,031

Infection Rates at BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK

These measures show how often patients at BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	6.63 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,582.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.23 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	2.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,559.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	16.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.32 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	16.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.13 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	21,686.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.84 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.42 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.48 / Same
Clostridium Difficile (C.Diff): Patient Days	20,107.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	12.08 / Same
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Same
Clostridium Difficile (C.Diff)	0.83 / Same

How BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK Compares to Other Similar Facilities

This is how BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DALLAS, TX

Worst Hospitals in DALLAS, TX

Percentages of Complications and Deaths at BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.3%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.5%	SAME
Death rate for pneumonia patients	21.6%	SAME
Death rate for stroke patients	14.4%	SAME
Pressure ulcer rate	0.54%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.89%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	8.76%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.94%	SAME
Postoperative sepsis rate	5.02%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	1.36%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Windsor Gardens	5:
Arbrook Plaza	5:
The Plaza at Edgemere	5:
Presbyterian Village North Special Care Ctr	5:
Grapevine Medical Lodge	5:
Pure Health Transitional Care at Texas Health Pres	5:
Lake Village Nursing and Rehabilitation Center	5:
The Belmont at Twin Creeks	5:
Forum Parkway Health and Rehabilitation	5:
Villages of Lake Highlands	5:
Ventana By Buckner	5:
Christian Care Center	5:
C C Young Memorial Home	5:
Palomino Place	5:
Prestonwood Rehabilitation and Nursing Center Inc	5:
The Legacy Midtown Park	5:
Continuing Care at Highland Springs	5:
Signature Pointe	4:
Ridgecrest Healthcare and Rehabilitation Center	4:
Walnut Place	4:
Life Care Center of Plano	4:
Highland Meadows Health and Rehab	4:
Town East Rehabilitation and Healthcare Center	4:
Hollymead	4:
Edgewood Rehabilitation and Care Center	4:
Methodist Transitional Care Center-Desoto LLC	4:
Le Reve Rehabilitation and Memory Care	4:
Good Samaritan Society -- Lake Forest Village	4:
Vista Ridge Nursing and Rehabilitation Center	4:
Mckinney Healthcare and Rehabilitation Center	4:
Beltline Healthcare Center	4:
San Remo	4:
Parkwood Healthcare Community	4:
Ashford Hall	4:
The Healthcare Resort of Plano	4:
Cottonwood Creek Healthcare Community	4:
Crestview Court	4:
Prairie Estates	3:
Desoto Ltc Partners, Inc	3:
Farmersville Health and Rehabilitation	3:
The Pavilion at Creekwood	3:
Stonemere Rehabilitation Center	3:
Victoria Gardens of Allen	3:
Mesquite Tree Nursing Center	3:
Rambling Oaks Courtyard Extensive Care Community	3:
Brentwood Place Three	3:
Bear Creek Nursing and Rehabilitation	3:
Caraday Mesquite	3:
Cross Timbers Rehabilitation and Healthcare Center	3:
Rowlett Health and Rehabilitation Center	3:
Beacon Harbor Healthcare and Rehabilitation	3:
Brookhaven Nursing and Rehabilitation Center	3:
The Lennwood Nursing and Rehabilitation	3:
Heritage at Turner Park Health and Rehab	3:
Lexington Medical Lodge	3:
The Legacy at Willow Bend	3:
The Manor at Seagoville	3:
Town Hall Estates Arlington Inc	3:
Heritage Gardens Rehabilitation and Healthcare	3:
Irving Nursing and Rehabilitation	3:
The Rehabilitation and Wellness Centre of Dallas LLC	3:
Kaufman Healthcare Center	3:
The Madison On Marsh	3:
Autumn Leaves	3:
Balch Springs Nursing Home	3:
Traymore Nursing Center	3:
Arlington Residence and Rehabilitation Center	2:
Northgate Plaza	2:
Windsor Rehabilitation and Healthcare	2:
Las Brisas Rehabilitation and Wellness Suites	2:
Greenbrier Health Care Center	2:
Advanced Health and Rehab Center of Garland	2:
City of Ennis Dba Broadmoor Medical Lodge	2:
The Renaissance at Kessler Park	2:
Victoria Gardens of Frisco	2:
The Highlands Guest Care Center LLC	2:
Fair Park Health and Rehabilitation Center	2:
Williamsburg Village Healthcare Campus	2:
Brentwood Place One	2:
Brentwood Place Two	2:
Brentwood Place Four	2:
Accel at Willow Bend	2:
Sunflower Park Health Care	2:
Garnet Hill Rehabilitation and Skilled Care	2:
Lakewest Rehabilitation and Skilled Care	2:
Founders Plaza Nursing and Rehab	2:
Simpson Place	2:
Willowbend Nursing and Rehabilitation Center	2:
The Laurenwood Nursing and Rehabilitation	2:
Arapaho Rehabilitation and Care Center	2:
Collinwood Nursing and Rehabilitation	2:
The Hillcrest of North Dallas	2:
Westridge Nursing and Rehabilitation	2:
Remington Transitional Care of Richardson	2:
The Villages of Dallas	2:
Baybrooke Village Care and Rehab Center	2:
The Villa at Mountain View	2:
Golden Acres Living and Rehabilitation Center	2:
Park Village Healthcare and Rehabilitation	2:
The Villages On Macarthur	2:

Medical Groups Affiliated with BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK

There are 105 doctors and 73 medical groups that are affiliated with BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK.

Affiliated Doctor Groups

• PULMONARY CRITICAL CARE PROFESSIONALS
• VITAL HOSPITAL PARTNERS PA
• ACCLAIM PHYSICIAN GROUP INC
• STAR ED OF ARLINGTON PLLC
• KIDNEY CARE OF DALLAS PLLC
• QUESTCARE INTENSIVISTS PLLC
• NORTHEAST TEXAS INTENSIVISTS, PLLC
• IES CENTRAL TEXAS PLLC
• SINGLETON ASSOCIATES PA
• NAVARRO EMERGENCY PHYSICIANS PLLC
• QUESTCARE MEDICAL SERVICES PLLC
• VITAL EMERGENCY PARTNERS PA
• AXIS BRAIN AND BACK INSTITUTE PLLC
• LEGACY HEALTHCARE SERVICES INC
• PODIATRIC MEDICAL PARTNERS OF TEXAS PA
• MAIN STREET ANESTHESIA OF NEW MEXICO, LLC
• NORTHSTAR ANESTHESIA III PA
• DYNAMIC ANESTHESIA PROVIDERS, PLLC
• ROUND TABLE PHYSICIANS GROUP PLLC
• EMERGENCHEALTH PLLC
• NORTHSTAR ANESTHESIA PA
• TEXAS MEDICINE RESOURCES, LLP
• DALLAS NEPHROLOGY ASSOCIATES
• DALLAS RENAL GROUP, P.A.
• INPATIENT PHYSICIAN ASSOCIATES PLLC
• TEXAS ONCOLOGY PA
• NORTH TEXAS PATHOLOGY SERVICES PA
• NORTH TEXAS PATHOLOGY ASSOC., PA
• WELLMED MEDICAL GROUP PA
• STAR MD PLLC
• CHRISTUS TRINITY CLINIC
• NORTH TEXAS PHYSICIAN SERVICES, PLLC
• STAR MD OF ARLINGTON PLLC
• CENTURY INTEGRATED PARTNERS, INC
• DALLAS LUNG CARE
• HEARTPLACE PLLC
• LAS COLINAS ORTHOPEDIC SURGERY AND SPORTS MEDICINE PA
• WATERLOO PARK INPATIENT SERVICES PLLC
• U S ANESTHESIA PARTNERS OF TEXAS, PA
• NEW YOU BARIATRIC CENTER PA
• ESS OF CROCKETT, LLC
• CONCORD MEDICAL GROUP OF TEXAS PLLC
• NTOS LLC
• NTX ANESTHESIOLOGY CONSULTANTS PLLC
• PREMIER INDEPENDENT PHYSICIANS GROUP INC
• AYMANCARE PLLC
• RAJAN S KOHLI MD PA
• GULF COAST INTENSIVISTS, PLLC
• SOUTHEAST TEXAS INTENSIVISTS, PLLC
• TEXAS HEALTH PHYSICIANS GROUP
• QUESTCARE HOSPITALISTS PLLC
• EDGERTON HOSPITAL AND HEALTH SERVICES
• SOHAIL PAREKH INTERNAL MEDICINE AND GERIATRIC CARE PA
• FAHAD NAJEEB MD PLLC
• CONCORD MEDICAL GROUP PLLC
• CONCORD NORTH TEXAS PLLC
• MATTHEW POMPEO, MD, PA
• STRAIGHTLINE MEDICAL CONSULTANTS
• HNI MEDICAL SERVICES
• USACS INTEGRATED ACUTE CARE SERVICES OF TEXAS, PLLC
• USACS INTEGRATED ACUTE CARE SERVICES OF NORTH CAROLINA, PLLC
• NORTH STAR MRI OF FRISCO LP
• NORTH STAR DIAGNOSTIC IMAGING, LLC
• AMERICA FIRST PRIMARY CARE PLLC
• AMERICA FIRST URGENT CARE PLLC
• NHCI OF HILLSBORO INC
• HEALTHTEXAS PROVIDER NETWORK
• CARDIAC CATH LAB OF DALLAS LP
• ACS PRIMARY CARE PHYSICIANS SOUTHWEST PA
• MEDHEALTH
• COGENT HEALTHCARE OF TEXAS PA
• RADIOLOGY ASSOCIATES OF SOUTHWEST LOUISIANA
• CONNECTICUT IMAGING PARTNERS LLC

The list of medical professionals associated with BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK is very long, so we have added another pages. See a list of medical professionals associated with BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK.