About Ventana By Buckner
Ventana By Buckner, located in DALLAS, TX, is a non-profit organization that accepts Medicare. This facility is part of a continuing care retirement community.
Why Families Choose Ventana By Buckner
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #10 out of 140 facilities within 25 miles.
- More Nursing Time: Staff spends 4.65 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.65 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the BUCKNER RETIREMENT SERVICES network. This chain operates 5 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Ventana By Buckner provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 32 | Dec 18, 2024 |
| Weighted Average | 29 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 0.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 1.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 1 complaint
- 2025: 6 complaints
- Total: 9 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 11, 2025 | Provide appropriate foot care. |
| Aug 11, 2025 | Provide and implement an infection prevention and control program. |
| Jan 06, 2025 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Jan 06, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jan 06, 2025 | Ensure each resident receives an accurate assessment. |
| Jan 06, 2025 | Assure that each resident?s assessment is updated at least once every 3 months. |
| Apr 15, 2024 | Provide and implement an infection prevention and control program. |
| Nov 20, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Nov 20, 2023 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
Nearby Hospitals
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MEDICAL CITY ARLINGTON
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CARROLLTON REGIONAL MEDICAL CENTER
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WHITE ROCK MEDICAL CENTER
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MEDICAL CITY NORTH HILLS
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MEDICAL CITY LEWISVILLE
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DALLAS MEDICAL CENTER
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PARKLAND HEALTH & HOSPITAL SYSTEM
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METHODIST CHARLTON MEDICAL CENTER
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DALLAS REGIONAL MEDICAL CENTER
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MEDICAL CITY PLANO
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METHODIST DALLAS MEDICAL CENTER
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BAYLOR SCOTT & WHITE MEDICAL CENTER - FRISCO
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MEDICAL CITY DALLAS HOSPITAL
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BAYLOR SCOTT & WHITE MEDICAL CENTER- WAXAHACHIE
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TEXAS HEALTH ARLINGTON MEMORIAL HOSPITAL
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BAYLOR UNIVERSITY MEDICAL CENTER
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TEXAS HEALTH PRESBYTERIAN HOSPITAL DALLAS
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Owner & Operator Information
Management & Direction
- JEFFREY GENTRY CORPORATE OFFICER
- JESSICA MOORE OPERATIONAL/MANAGERIAL CONTROL
- JESSICA MOORE ADP OF THE SNF
- ALBERT REYES CORPORATE OFFICER
- KENNETH ROBBINS CORPORATE DIRECTOR
- KENNETH ROBBINS OPERATIONAL/MANAGERIAL CONTROL
- KENNETH ROBBINS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Midtowne Meadows Health and Rehab | N/A | 4 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| The Legacy Midtown Park | N/A | 5 |
| Highland Meadows | N/A | 5 |
| C C Young Memorial Home | N/A | 5 |
| La Dora Nursing and Rehabilitation Center | N/A | 5 |
| Hurst Plaza Nursing and Rehab | N/A | 4 |
| Parkwood Village | N/A | 5 |
| Red Oak Health and Rehabilitation Center | N/A | 3 |
| Ventana By Buckner | N/A | 5 |
Related Analysis
Best Nursing Homes in DALLAS, TX
Compare Ventana By Buckner to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Ventana By Buckner directly at 2147588031. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.