INDIANA UNIVERSITY HEALTH Review

Get Information, Ratings, Surveys, and Compare INDIANA UNIVERSITY HEALTH to other hospitals

Overall Hospital Rating: ; HCAPS approval: 64%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of INDIANA UNIVERSITY HEALTH. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with INDIANA UNIVERSITY HEALTH, Survey Analysis.)

In the briefest summary, INDIANA UNIVERSITY HEALTH is one of the types of hospitals called Acute Care Hospitals. It is in INDIANAPOLIS, IN. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 150056. It does provide emergency services. There are 2,468 medical professionals and 268 doctor groups affiliated with the hospital. On average at INDIANA UNIVERSITY HEALTH, emergency patients were charged $31,163. This is higher than the state average of $26,136. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 64% of the patients surveyed definitely recommended INDIANA UNIVERSITY HEALTH, while only 8% did not recommend going to INDIANA UNIVERSITY HEALTH.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for INDIANA UNIVERSITY HEALTH

Address:

1701 N SENATE BLVD
INDIANAPOLIS, IN 46202
(317) 962-2000
Click for Map

Medicare Provider Number:

150056

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for INDIANA UNIVERSITY HEALTH

Overall Rating:



The Overall Hospital Quality Star Rating for INDIANA UNIVERSITY HEALTH summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for INDIANA UNIVERSITY HEALTH to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 57 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 16 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 64 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of INDIANA UNIVERSITY HEALTH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the INDIANA UNIVERSITY HEALTH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for INDIANA UNIVERSITY HEALTH: Not Available

Detailed table for spending and period for patients at INDIANA UNIVERSITY HEALTH:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $10
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $66
Outpatient (1 to 3 days Prior to Index Hospital Admission) $648
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $652
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,197
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $2,137
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $491
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $151
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,949
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,605
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,759
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $163
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,283
Total (Complete Episode) $31,163

Infection Rates at INDIANA UNIVERSITY HEALTH

These measures show how often patients at INDIANA UNIVERSITY HEALTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.53 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.90 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 65,627.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 81.53 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 57.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.70 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.26 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.60 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 34,624.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 56.64 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 23.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.41 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.55 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.33 / Same
SSI - Colon Surgery: Number of Procedures 748.00 / Same
SSI - Colon Surgery: Predicted Cases 22.85 / Same
SSI - Colon Surgery: Observed Cases 20.00 / Same
SSI - Colon Surgery 0.88 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.08 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 299.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.79 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.64 / Same
MRSA Bacteremia: Upper Confidence Limit 1.38 / Same
MRSA Bacteremia: Patient Days 365,738.00 / Same
MRSA Bacteremia: Predicted Cases 27.29 / Same
MRSA Bacteremia: Observed Cases 26.00 / Same
MRSA Bacteremia 0.95 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.35 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.53 / Better
Clostridium Difficile (C.Diff): Patient Days 324,994.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 200.12 / Better
Clostridium Difficile (C.Diff): Observed Cases 86.00 / Better
Clostridium Difficile (C.Diff) 0.43 / Better

How INDIANA UNIVERSITY HEALTH Compares to Other Similar Facilities

This is how INDIANA UNIVERSITY HEALTH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in INDIANAPOLIS, IN

Worst Hospitals in INDIANAPOLIS, IN

Percentages of Complications and Deaths at INDIANA UNIVERSITY HEALTH

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3% SAME
Death rate for heart attack patients 13.7% SAME
Death rate for CABG surgery patients 3.3% SAME
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 11.1% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients 12.9% SAME
Pressure ulcer rate 0.17% Better
Death rate among surgical inpatients with serious treatable complications 181.52% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.44% SAME
Postoperative acute kidney injury requiring dialysis rate 2.16% SAME
Postoperative respiratory failure rate 10.62% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.31% SAME
Postoperative sepsis rate 4.7% SAME
Postoperative wound dehiscence rate 2.35% SAME
Abdominopelvic accidental puncture or laceration rate 0.74% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.92% SAME

Skilled Nursing Facilities Near INDIANA UNIVERSITY HEALTH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near INDIANA UNIVERSITY HEALTH ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Southpointe Healthcare Center 5:
Meadow Lakes 5:
Witham Extended Care 5:
The Retreat at The Stratford 5:
Homeview Center of Franklin 5:
The Springs of Mooresville 5:
Beech Grove Meadows 5:
Copper Trace Health and Living Community 5:
Springhurst Health Campus 5:
The Barrington of Carmel 5:
Aspen Trace Health and Living Community 5:
Greenwood Village South 5:
Brooke Knoll Village 5:
Rawlins House Health and Living Community 5:
Compass Park 5:
Envive of Beech Grove 5:
Greenwood Meadows 5:
Greenwood Health and Living Community 5:
St Augustine Home For The Aged 5:
Forest Creek Village 5:
Fairway Village 5:
Hamilton Trace of Fishers 4:
Hoosier Village 4:
Cumberland Trace Health and Living Community 4:
Prairie Lakes Health Campus 4:
Danville Regional Rehabilitation 4:
Greenwood Healthcare Center 4:
Franklin Meadows 4:
The Restoracy of Whitestown 4:
Altenheim Health and Living Community 4:
Especially Kidz Health and Rehab 4:
Miller's Merry Manor 4:
Countryside Meadows 3:
Marquette 3:
Rosegate Village 3:
Robin Run Health Center 3:
Wellbrooke of Avon 3:
Harcourt Terrace Nursing and Rehabilitation 3:
Arlington Place Health Campus 3:
Harbour Manor Health and Living Community 3:
Majestic Care of Sheridan 3:
Avon Health and Rehabilitation Center 3:
Harrison Terrace 3:
Maple Park Village 3:
Otterbein Franklin Seniorlife Comm Res and Com Care 3:
Bethany Village 3:
University Heights Health and Living Community 3:
Chalet Rehabilitation and Healthcare Center 3:
Willows of Shelbyville 3:
Brownsburg Meadows 3:
American Village 2:
Brickyard Healthcare - Churchman Care Center 2:
Majestic Care of Mccordsville 2:
Washington Healthcare Center 2:
Hooverwood 2:
Allison Pointe Healthcare Center 2:
Spring Mill Meadows 2:
Brickyard Healthcare - Willow Springs Care Center 2:
The Waters of Castleton Skilled Nursing Facility 2:
Clearvista Lake Health Campus 2:
Ashford Place Health Campus 2:
Westminster Village North 2:
Rosewalk Village 2:
Homestead Healthcare Center 2:
Morristown Manor 2:
Majestic Care of Carmel 2:
Hickory Creek at Franklin 2:
Wildwood Healthcare Center 2:
The Waters of Lebanon 2:
Wellbrooke of Westfield 2:
North Capitol Nursing and Rehabilitation Center 2:
Plainfield Health Care Center 2:
Brickyard Healthcare - Brookview Care Center 2:
Allisonville Meadows 2:
Alpha Home - A Waters Community 2:
The Waters of Indianapolis 2:
Northwest Manor Health Care Center 2:
Brownsburg Health Care Center 2:
Creekside Health and Rehabilitation Center 2:
Majestic Care of Avon 1:
Envive of Indianapolis 1:
Castleton Health Care Center 1:
Zionsville Meadows 1:
Carmel Health and Living Community 1:
Westside Retirement Village 1:
Wellbrooke of Carmel 1:
Restoracy of Carmel 1:
Westpark A Waters Community 1:
Mcgivney Health Care Center 1:
Majestic Care of Southport 1:
Community Nursing and Rehabilitation Center 1:
Bridgewater Healthcare Center 1:
Miller's Merry Manor 1:
Riverwalk Village 1:
Rural Health Care Center 1:
Signature Healthcare at Parkwood 1:
Homewood Health Campus 1:
Brickyard Healthcare - Brandywine Care Center 1:
Sugar Creek Rehabilitation and Convalescent Center 1:
Greenfield Healthcare Center 1:

Medical Groups Affiliated with INDIANA UNIVERSITY HEALTH

There are 2,468 doctors and 268 medical groups that are affiliated with INDIANA UNIVERSITY HEALTH.

Affiliated Doctor Groups


The list of medical professionals associated with INDIANA UNIVERSITY HEALTH is very long, so we have added another pages. See a list of medical professionals associated with INDIANA UNIVERSITY HEALTH.

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