TUFTS MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare TUFTS MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 76%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of TUFTS MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with TUFTS MEDICAL CENTER, Survey Analysis.)

In the briefest summary, TUFTS MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in BOSTON, MA. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220116. It does provide emergency services. There are 918 medical professionals and 175 doctor groups affiliated with the hospital. On average at TUFTS MEDICAL CENTER, emergency patients were charged $28,079. This is higher than the state average of $24,534. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 76% of the patients surveyed definitely recommended TUFTS MEDICAL CENTER, while only 6% did not recommend going to TUFTS MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for TUFTS MEDICAL CENTER

Address:

800 WASHINGTON STREET
BOSTON, MA 02111
(617) 636-5000
Click for Map

Medicare Provider Number:

220116

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for TUFTS MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for TUFTS MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TUFTS MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 13 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Always" listened carefully to them 80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 16 %
Patients who reported that their nurses "Always" explained things in a way they could understand 79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 10 %
Patients who reported that YES, they did discuss whether they would need help after discharge 90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 59 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Agree" that they understood their responsiblities in managing their health 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 66 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 18 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of TUFTS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TUFTS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TUFTS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at TUFTS MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $60
Outpatient (1 to 3 days Prior to Index Hospital Admission) $222
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $22
Carrier (1 to 3 days Prior to Index Hospital Admission) $674
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,326
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $28
Carrier (During Index Hospital Admission) $1,586
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $947
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $112
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,869
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,134
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,435
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $254
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,375
Total (Complete Episode) $28,079

Infection Rates at TUFTS MEDICAL CENTER

These measures show how often patients at TUFTS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.59 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.43 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 18,909.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 21.15 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 20.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.95 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 1.01 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.01 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 14,481.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 22.78 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 33.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.45 / Worse
SSI - Colon Surgery: Lower Confidence Limit 0.15 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.62 / Same
SSI - Colon Surgery: Number of Procedures 165.00 / Same
SSI - Colon Surgery: Predicted Cases 5.03 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 0.60 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 94.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.88 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.39 / Same
MRSA Bacteremia: Upper Confidence Limit 1.77 / Same
MRSA Bacteremia: Patient Days 102,144.00 / Same
MRSA Bacteremia: Predicted Cases 7.81 / Same
MRSA Bacteremia: Observed Cases 7.00 / Same
MRSA Bacteremia 0.90 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.72 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.21 / Same
Clostridium Difficile (C.Diff): Patient Days 90,785.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 60.73 / Same
Clostridium Difficile (C.Diff): Observed Cases 57.00 / Same
Clostridium Difficile (C.Diff) 0.94 / Same

How TUFTS MEDICAL CENTER Compares to Other Similar Facilities

This is how TUFTS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BOSTON, MA

Worst Hospitals in BOSTON, MA

Percentages of Complications and Deaths at TUFTS MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.8% SAME
Death rate for heart attack patients 13.2% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 7.7% SAME
Death rate for heart failure patients 10.1% SAME
Death rate for pneumonia patients 14.5% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.69% SAME
Death rate among surgical inpatients with serious treatable complications 180.58% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.26% SAME
Postoperative acute kidney injury requiring dialysis rate 1.31% SAME
Postoperative respiratory failure rate 12.03% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.72% SAME
Postoperative sepsis rate 5.34% SAME
Postoperative wound dehiscence rate 2.8% SAME
Abdominopelvic accidental puncture or laceration rate 1.05% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.07% SAME

Skilled Nursing Facilities Near TUFTS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TUFTS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Thomas Upham House 5:
Greenwood Nursing and Rehabilitation Center 5:
Carleton-Willard Village Retirement and Nursing Ctr 5:
Care One at Lexington 5:
Aberjona Rehabilitation and Nursing Center 5:
Meadow Green Nursing and Rehabilitation Center 5:
Phillips Manor Nursing Home 5:
Riverbend of South Natick 5:
Cambridge Rehabilitation and Nursing Center 5:
Alliance Health at Marina Bay 5:
Jesmond Nursing Home 5:
Newbridge On The Charles Skilled Nursing Facility 5:
Neville Center at Fresh Pond For Nursing and Rehab 5:
Recuperative Services Unit-Hebrew Rehab Center 5:
The Meadows 5:
Victoria Haven Nursing Facility 5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr 5:
Lasell House 5:
The Boston Home, Inc 5:
Spaulding Nursing and Therapy Center - Brighton 5:
Chestnut Woods Rehabilitation and Healthcare Ctr 5:
Care One at Concord 5:
The Skilled Nursing Facility at North Hill 5:
Ledgewood Rehabilitation and Nursing Center 5:
Bear Mountain at Andover 5:
Linden Ponds 5:
Life Care Center of West Bridgewater 5:
The Commons Skilled Nursing and Rehabilitation 5:
Carlyle House 5:
New England Homes For The Deaf, Inc 5:
Campion Health and Wellness, Inc 5:
Elizabeth Seton 5:
Brookhaven at Lexington 5:
Jeffrey and Susan Brudnick Center For Living 5:
Dwyer Home 5:
Care One at Wilmington 5:
Bethany Skilled Nursing Facility 5:
Laurel Ridge Rehab and Skilled Care Center 5:
Continuing Care at Brooksby Village 5:
Sherrill House 5:
D'youville Care For Advanced Therapy 5:
Rivercrest Long Term Care 5:
German Center For Extended Care 5:
The Brentwood Rehabilitation and Healthcare Ctr 4:
Dexter House Healthcare 4:
Southwood at Norwell Nursing Ctr 4:
Walpole Healthcare 4:
Casa De Ramana Rehabilitation Center 4:
Care One at Essex Park 4:
Baypointe Rehab Center 4:
Cardigan Nursing and Rehabilitation Center 4:
Colony Center For Health and Rehabilitation 4:
Lafayette Rehabilitation and Skilled Nursing 4:
Armenian Nursing and Rehabilitation Center 4:
Benjamin Healthcare Center 4:
Katzman Family Center For Living 4:
Devereux Skilled Nursing and Rehabilitation Center 4:
Care One at Weymouth 4:
Winchester Rehabilitation and Nursing Center 4:
Copley at Stoughton Nursing Care Center 4:
Alliance Health at Braintree 4:
Webster Park Rehabilitation and Healthcare Center 4:
Leonard Florence Center For Living 4:
Alliance Health at Maples 4:
Mary Ann Morse Nursing and Rehabilitation 4:
Alliance Health at West Acres 4:
Pilgrim Rehabilitation and Skilled Nursing Center 4:
John Scott House Nursing and Rehabilitation Center 4:
Regalcare at Quincy 4:
Woburn Rehabilitation and Nursing Center 4:
Waterview Lodge LLC, Rehabilitation and Healthcare 4:
New England Sinai Hospital Transitional Care Unit 4:
South Cove Manor Nursing and Rehabilitation Center 4:
Vantage at Milford LLC 4:
Harbor House Nursing and Rehabilitation Center 4:
Masconomet Healthcare Center 4:
Belmont Manor Nursing Home, In 4:
Briarwood Rehabilitation and Healthcare Center 3:
Pine Knoll Nursing Center 3:
Queen Anne Nursing Home, Inc 3:
St Joseph Rehab and Nursing Care Center 3:
St Patrick's Manor 3:
Life Care Center of Nashoba Valley 3:
Stone Rehabilitation and Senior Living 3:
Life Care Center of Acton 3:
Life Care Center of The North Shore 3:
Sancta Maria Nursing Facility 3:
Pope Nursing Home 3:
Alliance Health at Marie Esther 3:
The Reservoir Center For Health and Rehabilitation 3:
Sudbury Pines Extended Care 3:
Abbott Skilled Nursing and Rehabilitation Center 3:
The Elmhurst Healthcare 3:
North End Rehabilitation and Healthcare Center 3:
St Joseph Manor Health Care Inc 3:
Foremost at Sharon LLC 3:
Wingate at Silver Lake 3:
Hancock Park Rehabiliation and Nursing Center 3:
Life Care Center of Merrimack Valley 3:
Hunt Nursing and Rehab Center 3:

Medical Groups Affiliated with TUFTS MEDICAL CENTER

There are 918 doctors and 175 medical groups that are affiliated with TUFTS MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with TUFTS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with TUFTS MEDICAL CENTER.