About Rivercrest Long Term Care
Rivercrest Long Term Care, located in W CONCORD, MA, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Rivercrest Long Term Care
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #10 out of 208 facilities within 25 miles.
- More Nursing Time: Staff spends 4.55 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.55 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Rivercrest Long Term Care provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Weighted Average | 2 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 25.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 89.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 6.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
METROWEST MEDICAL CENTER
FRAMINGHAM, MA
SOUTHERN NH MEDICAL CENTER
NASHUA, NH
HOLY FAMILY HOSPITAL
METHUEN, MA
SOUTH SHORE HOSPITAL
SOUTH WEYMOUTH, MA
MERRIMACK HEALTH LAWRENCE HOSPITAL
LAWRENCE, MA
LOWELL GENERAL HOSPITAL
LOWELL, MA
ST VINCENT HOSPITAL
WORCESTER, MA
GOOD SAMARITAN MEDICAL CENTER
BROCKTON, MA
TUFTS MEDICAL CENTER
BOSTON, MA
UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
MARLBOROUGH, MA
WINCHESTER HOSPITAL
WINCHESTER, MA
CAMBRIDGE HEALTH ALLIANCE
CAMBRIDGE, MA
BETH ISRAEL DEACONESS MEDICAL CENTER
BOSTON, MA
UMASS MEMORIAL MEDICAL CENTER/UNIVERSITY CAMPUS
WORCESTER, MA
BOSTON MEDICAL CENTER-BRIGHTON
BRIGHTON, MA
UMASS MEMORIAL HEALTHALLIANCE HOSPITALS
LEOMINSTER, MA
MELROSEWAKEFIELD HEALTHCARE
MELROSE, MA
BOSTON MEDICAL CENTER
BOSTON, MA
VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
JAMAICA PLAIN, MA
BETH ISRAEL DEACONESS HOSPITAL - MILTON
MILTON, MA
Owner & Operator Information
Business Entity
NEW ENGLAND DEACONESS ASSOCIATION
Ownership Structure
Management & Direction
- CHRISTINE BATTISTI-KEANE CORPORATE DIRECTOR
- CHRISTINE BATTISTI-KEANE ADP OF THE SNF
- CHRISTINE BATTISTI-KEANE OPERATIONAL/MANAGERIAL CONTROL
- GLENN BURLAMACHI CORPORATE DIRECTOR
- CLAY & ASSOCIATES LLC ADP OF THE SNF
- JOHN CRATSLEY CORPORATE DIRECTOR
- DEACONESS ABUNDANT LIFE COMMUNITIES OPERATIONAL/MANAGERIAL CONTROL
- NOAH FINKEL ADP OF THE SNF
- NOAH FINKEL OPERATIONAL/MANAGERIAL CONTROL
- KENNETH GRINNELL CORPORATE DIRECTOR
- HARRY HEDISON CORPORATE DIRECTOR
- SUNITA KANESA-THASAN CORPORATE DIRECTOR
- FRANCES LIPSON CORPORATE DIRECTOR
- JOHN LOMBARD CORPORATE DIRECTOR
- MARCIA MACCLARY CORPORATE DIRECTOR
- SUSAN MCDONOUGH CORPORATE DIRECTOR
- JAMES MCGOWAN CORPORATE OFFICER
- JAMES MCGOWAN OPERATIONAL/MANAGERIAL CONTROL
- MARILYN MUDRY OPERATIONAL/MANAGERIAL CONTROL
- MARILYN MUDRY CORPORATE DIRECTOR
- DAVID MURPHY CORPORATE DIRECTOR
- CHRISTOPHER SINTROS CORPORATE OFFICER
- CHRISTOPHER SINTROS CORPORATE DIRECTOR
- CHARLES SWAIM CORPORATE DIRECTOR
- SHEILA WATTS CORPORATE DIRECTOR
- DONNA WEST CORPORATE DIRECTOR
- CAROL WILSON CORPORATE DIRECTOR
- MATTHEW WISSELL CORPORATE DIRECTOR
- JOHN YOUNG CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Whittier Bradford Transitional Care Unit | N/A | 5 |
| Newbridge On The Charles Skilled Nursing Facility | N/A | 5 |
| Katzman Family Center For Living | N/A | 5 |
| Lutheran Rehabilitation and Skilled Care Center | N/A | 5 |
| The Boston Home, Inc | N/A | 5 |
| River Terrace Rehabilitation and Healthcare Ctr | N/A | 5 |
| The Meadows | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| Lasell House | N/A | 5 |
| Rivercrest Long Term Care | N/A | 5 |
Related Analysis
Best Nursing Homes in W CONCORD, MA
Compare Rivercrest Long Term Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Rivercrest Long Term Care directly at 9783695151. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.