CONTACT INFORMATION REVIEWS & MORE DATA
Chapin Center
- Date Updated: August 01, 2023
- CMS Overall 5-Star Rating:
-
Address: 200 KENDALL STREET
SPRINGFIELD MA 01104 Map - Phone: 413-737-4756
- Website: Click Here
- Medicare Provider Number: 225291
- Participating in Medicare Since: November 03, 1986
- No. of Certified Beds: 160
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $15,592.85
- Complaints Filed: 0
- Accepts: Medicare and Medicaid
This record is the latest information that we have on Chapin Center, but it is not from the current database. This facility may no longer be operating.
About Chapin Center
Looking for information about Chapin Center? You're in the right place. We've gathered all the essential details you need to make an informed decision about this nursing home.
Chapin Center, located in SPRINGFIELD, MA, is a non-profit organization that accepts Medicare and Medicaid.
Chapin Center offers a comprehensive range of services including skilled nursing care, long-term residential care, short-term rehabilitation, and specialized memory care for residents with dementia and Alzheimer's disease. The facility is equipped with modern amenities and maintains a supportive environment designed to enhance the quality of life for all residents, with a focus on personalized care plans and meaningful community engagement.
Why Families Choose Chapin Center
Chapin Center maintains a 3-star CMS rating, indicating solid care quality.
What You'll Find About Chapin Center
We've organized all the essential information you need to evaluate this nursing home:
- Quality Ratings - How does Chapin Center score on CMS quality measures?
- Nursing Care Hours - How much time do nurses spend with residents?
- Health Outcomes - What are the facility's quality measure results?
- Nearby Hospitals - Which hospitals serve this facility's residents?
- Medical Staff - Which doctors provide care at this facility?
- Compare Facilities - How does this facility compare to others nearby?
Key Performance Indicators
-
Local Ranking (10-mile radius)#12 of 32
View Full Ranking Report - CMS Overall Rating 3 Stars
- Quality Trend Improving
- Daily Nursing Hours per Resident N/A
- Rehospitalization Rate 20.9%
- Safety Record No Safety Flags
How Good Is Chapin Center? Quality Ratings Explained
Wondering how Chapin Center compares to other nursing homes? Here's everything you need to know about their quality ratings and what they mean for residents and families.
The Centers for Medicare and Medicaid Services (CMS) conducts comprehensive, multi-day inspections of every skilled nursing facility in the United States. These thorough evaluations result in detailed star ratings across multiple categories, giving you a clear picture of care quality. The health inspection scores are standardized, so you can directly compare Chapin Center to any other facility in the country.
Chapin Center's Star Ratings
Here's how Chapin Center performs across the key quality categories compared to other nursing homes:
Overall Rating
Combines all quality measures into one comprehensive score
3
Health Inspection Rating
Based on health inspections and compliance with safety standards
3
Quality Rating
Measures resident health outcomes and clinical care quality
5
Staffing Rating
Evaluates nurse staffing levels and time spent with residents
1
Understanding Star Ratings
- 5 Stars: Top 10% of nursing homes in MA
- 4 Stars: Above average performance (next 23%)
- 3 Stars: Average performance (middle 23%)
- 2 Stars: Below average performance (next 23%)
- 1 Star: Bottom 20% of nursing homes in MA
Star ratings compare facilities within MA only. For nationwide comparisons, use the inspection scores below.
Health Inspection History
These scores show Chapin Center's performance over multiple inspection cycles compared to other facilities:
Inspection Score Timeline
| Inspection Cycle | Score | Performance | Date |
|---|---|---|---|
| Most Recent (Cycle 1) | 44 | Fair - Some concerns | Aug 23, 2022 |
| Cycle 2 | 48 | Poor - Multiple issues | Nov 05, 2019 |
| Cycle 3 | 48 | Poor - Multiple issues | Nov 27, 2018 |
| Weighted Average | 46 | Poor overall | Combined Score |
Understanding Inspection Scores
- 0-15: Excellent compliance - Among the best facilities nationwide
- 16-30: Good compliance - Above average performance
- 31-45: Fair compliance - Some issues that need attention
- 46-60: Poor compliance - Multiple problems requiring correction
- 60+: Critical issues - Significant problems requiring immediate action
Lower scores are better. These scores can be compared directly across all nursing homes nationwide, unlike star ratings which are state-specific.
How Much Time Do Nurses Spend with Residents?
One of the most important factors in nursing home care is how much time staff spends with each resident. Here's how Chapin Center compares to state and national averages.
CMS tracks detailed information about nursing staff time, including different types of caregivers: Registered Nurses (RNs) who provide complex medical care, Licensed Practical Nurses (LPNs) who handle routine medical tasks, and Certified Nursing Assistants (CNAs) who help with daily activities. More nursing hours per resident generally indicates better care, though it can also reflect residents with more complex medical needs.
Detailed nursing hours for Chapin Center are not available for the current reporting period.
Registered Nurses (RN)
Provide complex medical care, medication management, and clinical assessments
Licensed Practical Nurses (LPN)
Handle routine medical tasks, wound care, and medication administration
Nursing Assistants (CNA)
Help with daily activities like bathing, dressing, eating, and mobility
Total Licensed Staff Hours
N/A
State: 1.63 | National: 1.54
Total Nursing Hours per Resident
N/A
State: 3.89 | National: 3.86
Understanding These Numbers
- Case Mix Adjusted: Accounts for the complexity of residents' medical conditions
- Quality Adjusted: Factors in the facility's overall quality performance
- Higher hours generally indicate: More personalized attention, better response to resident needs
- Consider context: Some facilities may have higher hours due to residents with more complex medical needs
Chapin Center Owner & Operator Information
Business Entity Name:
THE NORTHEAST HEALTH GROUP, INC
Managers and Directors:
No Information provided
Recent Complaints by Residents
No Complaints on Record
Chapin Center has no complaints filed in our database, which suggests good resident satisfaction and quality care.
There are no recent complaints (since January 2023) in the current database for Chapin Center.
How Well Does Chapin Center Care for Residents?
These quality measures show how well Chapin Center helps residents recover, stay healthy, and maintain their quality of life. We've organized the most important measures into categories that matter most to families.
Safety & Prevention
How well does the facility prevent injuries and infections?Percentage of long-stay residents with a urinary tract infection 5-Star Factor
Infections can be serious for elderly residents. Lower rates show good hygiene practices and infection control.
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star Factor
Falls can cause serious injuries like broken bones and head trauma. Lower rates indicate better safety protocols and staff attention.
Percentage of high risk long-stay residents with pressure ulcers 5-Star Factor
Pressure sores are painful, slow to heal, and can become life-threatening infections. Prevention shows quality daily care.
Recovery & Rehabilitation
How successful is the facility at helping residents recover and return home?Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star Factor
Fewer hospital readmissions mean residents are getting effective care and recovering well at the facility.
Number of hospitalizations per 1000 long-stay resident days 5-Star Factor
Fewer hospital readmissions mean residents are getting effective care and recovering well at the facility.
Daily Care Quality
How well does the facility help residents with daily activities and maintain their health?Percentage of short-stay residents who had an outpatient emergency department visit 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Number of outpatient emergency department visits per 1000 long-stay resident days 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents whose need for help with daily activities has increased 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who lose too much weight
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star Factor
Catheters increase infection risk and reduce dignity. Lower usage shows efforts to maintain normal function.
Percentage of long-stay residents who have depressive symptoms
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who were physically restrained
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents whose ability to move independently worsened 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents who made improvements in function 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Medication Management
How safely and effectively does the facility manage resident medications?Percentage of long-stay residents who received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Proper medication management prevents dangerous interactions and ensures residents get the right treatments.
Understanding Quality Measures
What These Numbers Mean:
- Lower is better for safety measures (falls, infections, pressure sores)
- Higher is better for positive outcomes (successful discharges, functional improvement)
- 5-Star Factor measures directly impact the facility's overall CMS rating
How to Use This Information:
- Compare Chapin Center's performance to state averages
- Look for consistent patterns across multiple measures
- Consider which categories matter most for your loved one's needs
- Discuss any concerns with the facility during your visit
This section contains the complete technical quality measures data as reported to CMS. Quality measures are based on resident assessments, Medicare claims data, and facility surveys.
| Measure Description | Facility Score | State Average | Performance | Measure Code |
|---|---|---|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star | 20.9% | 24.1% | Better | QM521 |
| Percentage of short-stay residents who had an outpatient emergency department visit 5-Star | 3.9% | 11.8% | Better | QM522 |
| Number of hospitalizations per 1000 long-stay resident days 5-Star | 1.3% | 1.7% | Better | QM551 |
| Number of outpatient emergency department visits per 1000 long-stay resident days 5-Star | 0.4% | 0.9% | Better | QM552 |
| Percentage of long-stay residents whose need for help with daily activities has increased 5-Star | 25.1% | 15.6% | Needs Attention | QM401 |
| Percentage of long-stay residents who lose too much weight | 2.1% | 5.8% | Better | QM404 |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder | 25.3% | 59.2% | Better | QM405 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star | 0.9% | 1.4% | Better | QM406 |
| Percentage of long-stay residents with a urinary tract infection 5-Star | 0.6% | 2.4% | Better | QM407 |
| Percentage of long-stay residents who have depressive symptoms | 0.0% | 2.5% | Better | QM408 |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.2% | Better | QM409 |
| Percentage of long-stay residents experiencing one or more falls with major injury 5-Star | 2.5% | 3.7% | Better | QM410 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% | 89.1% | Better | QM415 |
| Percentage of long-stay residents who received an antipsychotic medication 5-Star | 13.4% | 19.8% | Better | QM419 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.8% | 73.2% | Better | QM430 |
| Percentage of short-stay residents who newly received an antipsychotic medication 5-Star | 0.0% | 1.6% | Better | QM434 |
| Percentage of long-stay residents whose ability to move independently worsened 5-Star | 26.1% | 15.5% | Needs Attention | QM451 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.0% | 18.5% | Better | QM452 |
| Percentage of high risk long-stay residents with pressure ulcers 5-Star | 4.8% | 6.7% | Better | QM453 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.7% | 94.2% | Better | QM454 |
| Percentage of short-stay residents who made improvements in function 5-Star | 82.6% | 73.0% | Better | QM471 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 88.3% | 73.8% | Better | QM472 |
Hospitals Near Chapin Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Chapin Center.
Chapin Center is near several hospitals, each with its own rating based on overall performance:
We did not find any hospitals near Chapin Center.
Ratings History for Chapin Center
Medical Professionals Associated with Chapin Center
These are the doctors who are affiliated with Chapin Center. The data is from the most recent period. Historical data is not available.
We did not find any medical professionals associated with Chapin Center.
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of August 01, 2023.
Recommended Nearby Facilities
These facilities have strong ratings and no safety concerns:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
St Joseph's Residence (ENFIELD, CT) |
4 / (5 stars) |
|
Mary's Meadow at Providence Place (HOLYOKE, MA) |
10 / (5 stars) |
|
Manchester Rehabilitation and Healthcare Center (MANCHESTER, CT) |
10.667 / (5 stars) |
|
Quaboag Rehabilitation and Skilled Care Facility (WEST BROOKFIELD, MA) |
14 / (5 stars) |
|
Care One at Holyoke (HOLYOKE, MA) |
14.667 / (5 stars) |
|
Suffield House Rehabilitation and Healthcare Cente (SUFFIELD, CT) |
15.333 / (5 stars) |
|
West Hartford Health and Rehabilitation Center (WEST HARTFORD, CT) |
20.667 / (4 stars) |
|
Vernon Rehabilitation and Healthcare Center (VERNON, CT) |
24.667 / (4 stars) |
|
Mclean Health Center (SIMSBURY, CT) |
26 / (5 stars) |
|
Caleb Hitchcock Health Center (BLOOMFIELD, CT) |
27.333 / (5 stars) |
|
Touchpoints at Chestnut (EAST WINDSOR, CT) |
27.333 / (4 stars) |
|
Loomis Lakeside at Reeds Landing (SPRINGFIELD, MA) |
29.333 / (5 stars) |
|
Vantage at Hampden LLC (HAMPDEN, MA) |
32 / (4 stars) |
|
Complete Care at Kimberly Hall-South (WINDSOR, CT) |
33.333 / (5 stars) |
|
Seabury (BLOOMFIELD, CT) |
34 / (5 stars) |
|
Fresh River Healthcare (EAST WINDSOR, CT) |
35.333 / (4 stars) |
|
Agawam East Rehab and Nursing (AGAWAM, MA) |
36 / (4 stars) |
|
Mont Marie Rehabilitation and Healthcare Center (HOLYOKE, MA) |
38 / (4 stars) |
|
Avon Health Center (AVON, CT) |
39.333 / (4 stars) |
|
Palmer Healthcare Center (PALMER, MA) |
40 / (4 stars) |
|
Touchpoints at Bloomfield (BLOOMFIELD, CT) |
40.667 / (4 stars) |
|
Cherry Brook Health Care Center (CANTON, CT) |
42.667 / (4 stars) |
|
Agawam West Rehab and Nursing (AGAWAM, MA) |
46.667 / (4 stars) |
|
Agawam South Rehab and Nursing (AGAWAM, MA) |
56 / (4 stars) |
Other Nearby Facilities
Additional facilities in the area for comparison:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Vantage at Westfield LLC (WESTFIELD, MA) |
34 / (3 stars) |
|
Chestnut Hill of East Longmeadow (EAST LONGMEADOW, MA) |
40 / (3 stars) |
|
Mansfield Center For Nursing and Rehabilitation (STORRS MANSFIELD, CT) |
40.667 / (3 stars) |
|
Hebrew Center For Health and Rehabilitation (WEST HARTFORD, CT) Safety Concern |
41.333 / (3 stars) |
|
Meadowbrook of Granby (GRANBY, CT) |
44.667 / (3 stars) |
|
Linda Manor Extended Care Facility (LEEDS, MA) |
46 / (3 stars) |
|
Evergreen Center For Health and Rehabilitation (STAFFORD SPRINGS, CT) |
47.333 / (3 stars) |
|
Julian J Levitt Family Nursing Home (LONGMEADOW, MA) |
48 / (3 stars) |
|
Touchpoints at Manchester (MANCHESTER, CT) |
48.667 / (3 stars) |
|
Saint Mary Home (WEST HARTFORD, CT) Safety Concern |
49.333 / (3 stars) |
|
Life Care Center of Wilbraham (WILBRAHAM, MA) |
50 / (3 stars) |
|
Chicopee Rehabilitation and Nursing (CHICOPEE, MA) |
50.667 / (3 stars) |
|
East Longmeadow Skilled Nursing Center (EAST LONGMEADOW, MA) |
52 / (3 stars) |
|
Day Brook Village Senior Living (HOLYOKE, MA) |
57.333 / (3 stars) |
|
Center For Extended Care at Amherst (AMHERST, MA) |
58 / (3 stars) |
|
Bloomfield Center For Nursing and Rehabilitation (BLOOMFIELD, CT) |
58.667 / (2 stars) |
|
Chelsea Place Care Center LLC (HARTFORD, CT) |
59.333 / (2 stars) |
|
Renaissance Manor On Cabot (HOLYOKE, MA) |
60 / (3 stars) |
|
Ark Healthcare and Rehabilitation at Governor's Hous (SIMSBURY, CT) |
60.667 / (2 stars) |
|
Care One at Northampton (NORTHAMPTON, MA) |
64 / (3 stars) |
|
Apple Rehab Avon (AVON, CT) |
66 / (2 stars) |
|
Complete Care at Fox Hill (ROCKVILLE, CT) Safety Concern |
72 / (3 stars) |
|
Windsor Health and Rehabilitation Center, LLC (WINDSOR, CT) |
72.333 / (3 stars) |
|
Woodlake at Tolland Rehabilitation and Nursing Cente (TOLLAND, CT) |
80.667 / (1 stars) |
|
Mission Care at Holyoke (HOLYOKE, MA) |
80.667 / (2 stars) |
|
Sixteen Acres Healthcare Center (SPRINGFIELD, MA) |
81.333 / (2 stars) |
|
Riverside Health and Rehabilitation (EAST HARTFORD, CT) |
89 / (1 stars) |
|
Parkway Pavilion Health and Rehabilitation Center (ENFIELD, CT) Safety Concern |
96.667 / (1 stars) |
|
Regalcare at Holyoke (HOLYOKE, MA) |
99.333 / (1 stars) |
|
Bear Mountain at West Springfield (WEST SPRINGFIELD, MA) |
102 / (1 stars) |
|
Agawam North Rehab and Nursing (AGAWAM, MA) |
110.333 / (2 stars) |
|
Complete Care at Kimberly Hall North (WINDSOR, CT) Safety Concern |
128.667 / (2 stars) |
|
Hampden Post Acute (WILBRAHAM, MA) |
135.667 / (1 stars) |
|
Westfield Gardens Nursing and Rehab (WESTFIELD, MA) |
149 / (1 stars) |
|
Bickford Health Care Center (WINDSOR LOCKS, CT) |
150.667 / (1 stars) |
|
Care One at Redstone (EAST LONGMEADOW, MA) |
154 / (1 stars) |
|
Elaine Center at Hadley (HADLEY, MA) Safety Concern |
157 / (1 stars) |
|
Pioneer Valley Health and Rehabilitation (SOUTH HADLEY, MA) |
241.833 / (1 stars) |
Our Analysis
Best and Worst Nursing Homes in SPRINGFIELD, MA
Here is our analysis of the Best Nursing Homes in SPRINGFIELD and Worst Nursing Homes in SPRINGFIELD so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Chapin Center
A list of all of the registered owners for Chapin Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Chapin Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Chapin Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Frequently Asked Questions About Chapin Center
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Chapin Center directly at 413-737-4756. Their admissions team can help determine what costs may be covered by your insurance and what out-of-pocket expenses to expect.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Resident Well-being
- Residents' general appearance
- Activity levels and engagement
- Social interaction opportunities
- Meal quality and dining experience
Questions to Ask
- What is the admission process?
- How are care plans developed?
- What activities are available?
- How do you handle emergencies?
Contact Information
Phone: 413-737-4756
Address:
200 KENDALL STREET
SPRINGFIELD, MA 01104
Website: https://www.aplaceformom.com/community/chapin-center-73010
Best Times to Call
- Weekday business hours for admissions
- Schedule tours in advance
- Ask about evening or weekend availability
- Emergency contact available 24/7
Important Information
Healthcare Decision Disclaimer: This information is for educational purposes only and should not replace professional medical advice or personal facility visits. Always tour facilities in person and consult with healthcare professionals when making nursing home decisions.
Data Transparency: All ratings, inspection scores, and facility information presented on this page are sourced from official government databases including:
- Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare Database
- CMS Provider Information and Certification System
- Medicare Quality Reporting System
- State Health Department Inspection Reports
- COVID-19 Nursing Home Data from CMS
Data Accuracy: While we strive for accuracy, nursing home information can change frequently. Please verify current information directly with the facility. Data was last updated on August 01, 2023.
Healthcare Search Options
Make informed decisions about your healthcare optionsOur site is designed to help you find the information you need quickly and easily, no matter what type of healthcare provider you're looking for. We provide a wealth of statistics and data that can help you make informed decisions about your healthcare options.
Purchase a Marketing or Other Report from our Database
We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.
- Facility Name
- Owner Name
- Mailing Address
- Contact Information
- Phone Numbers
- Website Addresses
- File Formats: .xls, .csv, .txt
- APIs
Reports updated monthly.
