The Worst Home Health Care Agencies in Novato, California

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Novato, California

There are 172 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Novato, California.)

Name	5-Star Quality of Care Rating
HEELAS HEALTH CARE SERVICES INC 2777 ALVARADO STREET, SUITE G SAN LEANDRO, CA 94577	1.5:
ASPIRE HOME HEALTH 3475 INVESTMENT BLVD., HAYWARD, CA 94545	2:
BLC HOMEHEALTH INC 2401 MERCED STREET SAN LEANDRO, CA 94577	2:
HOME HEALTH ALLIANCE 1 NORTH MAIN STREET, SUITE 1 MILPITAS, CA 95035	2:
KAISER FOUNDATION HOSPITAL HOME HEALTH - NOVATO 7200 REDWOOD BOULEVARD, SUITE 200 NOVATO, CA 94945	2:
PINNACLE HOME HEALTH AGENCY INC 1375 LOCUST STREET, SUITE M200 WALNUT CREEK, CA 94596	2:
HOLISTIC CARE AT HOME, INC 5707 REDWOOD ROAD, SUITE 2 OAKLAND, CA 94619	2:
KAISER FOUNDATION HOSPITAL HOME HEALTH SANTA ROSA 3550 ROUND BARN BLVD, SUITE 112 SANTA ROSA, CA 95403	2:
CAREON HOME HEALTH BAY AREA 5994 W LAS POSITAS BLVD PLEASANTON, CA 94588	2:
ARDENT HOME HEALTH CARE, INC 1933 DAVIS STREET SAN LEANDRO, CA 94577	2:
AMAVI HOME HEALTH AND HOSPICE CARE SERVICES, INC 131 SAND CREEK ROAD BRENTWOOD, CA 94513	2.5:
DANNY'S HOME HEALTH CARE INC 1832 SOSCOL AVE., STE 115-116 NAPA, CA 94559	2.5:
HARMONY HOME HEALTH 140 GREGORY LANE, SUITE 270 PLEASANT HILL, CA 94523	2.5:
HEALTH IS WEALTH HOME HEALTH AGENCY LLC 3135 CLAYTON ROAD SUITE 101 CONCORD, CA 94519	2.5:
PROHEALTH HOME CARE, INC 2125 OAK GROVE ROAD, SUITE 124 A & B WALNUT CREEK, CA 94598	2.5:
INTOUCH HOME CARE, INC. 4701 PATRICK HENRY DRIVE, BUILDING 1, SUITE 1107 SANTA CLARA, CA 95054	2.5:
BRIDGE HOME HEALTH 3021 CITRUS CIRCLE, SUITE 270 WALNUT CREEK, CA 94598	2.5:
GIMAG HOME HEALTH CARE 4047 1ST STREET, SUITE 207 LIVERMORE, CA 94551	2.5:
SUTTER VISITING NURSE ASSOCIATION & HOSPICE 1700 S AMPHLETT BLVD, SUITE 300 SAN MATEO, CA 94402	2.5:
KAISER FOUNDATION HOSPITAL HOME HEALTH - HAYWARD 30116 EIGENBRODT UNION CITY, CA 94587	2.5:
SELF-HELP HOMECARE & HOSPICE 731 SANSOME STREET, SUITE 100 SAN FRANCISCO, CA 94111	2.5:
KAISER FOUNDATION HOSPITAL HOME HEALTH - MARTINEZ 200 MUIR ROAD, HACIENDA BUILDING MARTINEZ, CA 94553	2.5:
WELLSTAR HOME HEALTH SERVICES 479 MASON ST SUITE 309 VACAVILLE, CA 95688	2.5:
NORTHBAY HEALTH AT HOME 2470 HILBORN RD. SUITE 240 FAIRFIELD, CA 94534	2.5:
KAISER FOUNDATION HOSPITAL HOME HEALTH - VALLEJO 1761 BROADWAY, STE 210 VALLEJO, CA 94589	2.5:
PERPETUAL CARE HOME HEALTH 1617 S MAIN STREET MILPITAS, CA 95035	2.5:
COMFORT HOME HEALTH CARE, LLC 1650 ZANKER ROAD, SUITE 244 SAN JOSE, CA 95112	2.5:
HEALTH AT HOME 375 LAGUNA HONDA BLVD, UNIT F5 SAN FRANCISCO, CA 94116	2.5:
ATHOME HEALTHCARE TEAM, LLC 100 TOWER ROAD, SUITE 15 AMERICAN CANYON, CA 94503	2.5:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE 5099 COMMERCIAL CIRCLE, SUITE 205 CONCORD, CA 94520	2.5:
PROHEALTH HOME CARE, INC 2700 ZANKER ROAD, SUITE 180 SAN JOSE, CA 95134	2.5:
VISION HOME HEALTH CARE 39899 BALENTINE DRIVE, SUITE 115 NEWARK, CA 94560	3:
ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES 2100 MONUMENT BLVD, SUITE 8-A PLEASANT HILL, CA 94523	3:
ABL HEALTH CARE 6150 MISSION STREET, SUITE 103 DALY CITY, CA 94014	3:
GATEWAY HOME HEALTH CORP. 10 CROW CANYON COURT, SUITE 210 SAN RAMON, CA 94583	3:
NOVA HEALTH CARE AT HOME 181 SAND CREEK ROAD, SUITE B BRENTWOOD, CA 94513	3:
ONE HEALTH HOME CARE, INC 2133 LAS POSITAS COURT, SUITE I LIVERMORE, CA 94551	3:
ALLIANCE HOME HEALTH 6717 MISSION STREET SUITE D-2 DALY CITY, CA 94014	3:
HELPING HANDS HOME HEALTH CARE & HOSPICE, INC. 1710 SOUTH AMPHLETT BLVD, SUITE 112 SAN MATEO, CA 94402	3:
AMERICAN HOME HEALTH CARE, LLC 6850 REGIONAL STREET, SUITE 110 DUBLIN, CA 94568	3:
WARM SPRINGS HOME HEALTH, INC 54 WHITNEY PLACE FREMONT, CA 94539	3:
JMJ HOME HEALTH SERVICES 8640 BRENTWOOD BLVD BRENTWOOD, CA 94513	3:
NURSING & REHAB AT HOME 1710 S AMPHLETT BLVD, SUITE 110 SAN MATEO, CA 94402	3:
1ST CHOICE HOME HEALTH CARE 1291 E HILLSDALE BLVD. SUITE 225B FOSTER CITY, CA 94404	3:
21ST CENTURY HOME HEALTH SERVICES INC. 1633 OLD BAYSHORE HWY, SUITE 216 BURLINGAME, CA 94010	3:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE 2800 LEAVENWORTH STREET, SUITE 350A SAN FRANCISCO, CA 94133	3:
INCARE HOME HEALTH SERVICES 17 E. SIR FRANCIS DRAKE BLVD, SUITE 212 LARKSPUR, CA 94939	3:
KAISER FOUNDATION HOSPITAL HOME HEALTH - OAKLAND 4501 BROADWAY OAKLAND, CA 94610	3:
KAISER FOUNDATION HOSPITAL HHA-SANTA CLARA 3900 FREEDOM CIRCLE, SUITE 201 SANTA CLARA, CA 95054	3:
VN HOME HEALTH CARE 2528 QUME DRIVE, #7 SAN JOSE, CA 95131	3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in California

Major Cities in California

Los Angeles, CA (best, worst)	San Francisco, CA (best, worst)
San Diego, CA (best, worst)	Riverside, CA (best, worst)
Sacramento, CA (best, worst)	San Jose, CA (best, worst)
Fresno, CA (best, worst)	Concord, CA (best, worst)
Mission Viejo, CA (best, worst)	Bakersfield, CA (best, worst)
Murrieta, CA (best, worst)	Long Beach, CA (best, worst)
Oakland, CA (best, worst)	Indio, CA (best, worst)
Stockton, CA (best, worst)	Oxnard, CA (best, worst)
Modesto, CA (best, worst)	Anaheim, CA (best, worst)
Victorville, CA (best, worst)	Lancaster, CA (best, worst)