PROHEALTH HOME CARE, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 85%
2700 ZANKER ROAD, SUITE 180 SAN JOSE, CA 95134
408-451-9055
Data date: Jan 17, 2024
The Most Important Data about PROHEALTH HOME CARE, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PROHEALTH HOME CARE, INC is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 73% of its customers. This is LOWER than the national average. The percentage of patients who gave PROHEALTH HOME CARE, INC a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 12/21/2007. The agency costs LESS than the average agency nationally. The agency serves 130 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PROHEALTH HOME CARE, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PROHEALTH HOME CARE, INC
Data as of Jan 17, 2024
Address:
2700 ZANKER ROAD, SUITE 180
SAN JOSE, CA 95134
Medicare Provider Number: 58415
Participating in Medicare Since: December 21, 2007
Ownership Type: PROPRIETARY
Cost compared to national average: 97%
DTC Performance for PROHEALTH HOME CARE, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PROHEALTH HOME CARE, INC.
Home Health Care Services
PROHEALTH HOME CARE, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PROHEALTH HOME CARE, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by PROHEALTH HOME CARE, INC
PROHEALTH HOME CARE, INC provides home health care services in these zip codes.
94014 94022 94024 94040 94041 94043 94085 94086 94087 94089 94301 94303 94304 94306 94501 94502 94509 94518 94521 94526 94530 94531 94536 94538 94539 94541 94542 94544 94545 94546 94547 94550 94551 94552 94555 94556 94560 94561 94563 94566 94568 94577 94578 94579 94580 94582 94583 94585 94587 94588 94595 94596 94598 94601 94602 94603 94605 94606 94607 94608 94609 94610 94611 94612 94618 94619 94621 94702 94703 94704 94705 94706 94707 94708 94709 94710 94803 94804 94805 94806 94807 95002 95008 95014 95020 95023 95024 95030 95032 95033 95035 95037 95042 95046 95050 95051 95054 95070 95075 95110 95111 95112 95113 95116 95117 95118 95119 95120 95121 95122 95123 95124 95125 95126 95127 95128 95129 95130 95131 95132 95133 95134 95135 95136 95138 95139 95140 95148 95251 95619
Performance Measures for PROHEALTH HOME CARE, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 97.4% |
How Often Patients Got Better At Walking Or Moving Around | 78.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 83.6% |
How Often Patients Got Better At Bathing | 76.8% |
How Often Patients' Breathing Improved | 83.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.4% |
Patient Survey Responses for PROHEALTH HOME CARE, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROHEALTH HOME CARE, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 76% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 73% (Nat: 78%) Lower |
Medical Professionals Associated with PROHEALTH HOME CARE, INC
These are the doctors who are affiliated with PROHEALTH HOME CARE, INC.
- NITIN JOSHI ( HEMATOLOGY - UNIVERSITY HEALTHCARE ALLIANCE )
- RINA SHAH ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- ANDRE GAY ( ORTHOPEDIC SURGERY - PENINSULA ORTHOPEDIC ASSOCIATES INC )
- MARC-ALAN IWAHASHI ( FAMILY PRACTICE - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- DEAN NICKLES ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- MOJGAN MORSHEDI ( INTERNAL MEDICINE )
- EDWARD CHAN ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- JONATHAN SHAKED ( FAMILY PRACTICE - JOHN MUIR PHYSICIAN NETWORK )
- HANY ELRASHIDY ( ORTHOPEDIC SURGERY - GOLDEN STATE ORTHOPEDICS AND SPINE )
- NORMAN CHEUNG ( ORTHOPEDIC SURGERY - ASIAN MEDICAL CLINIC FREMONT INC )
- KELLEY SCOTT ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- KATHRYN DRINKARD ( INTERNAL MEDICINE - MY HEALTH MEDICAL GROUP INC )
- ROBERT EPPLEY ( ORTHOPEDIC SURGERY - CALIFORNIA SPORTS AND ORTHOPAEDIC )
- RAVIN AGAH ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- SHAHAB ROOHPARVAR ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- JOSHUA LOPEZ ( FAMILY PRACTICE - SILICON VALLEY MEDICAL DEVELOPMENT LLC )
- ALICIA PARIS-POMBO ( FAMILY PRACTICE - LIFELONG MEDICAL CARE )
- BASIL ALWATTAR ( ORTHOPEDIC SURGERY - CALIFORNIA SPORTS AND ORTHOPAEDIC )
- CHRISTIAN FOGLAR ( ORTHOPEDIC SURGERY - BASS MEDICAL GROUP )
- DAVID GRIFFITH ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- LESLIE TIM ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- KATY YOUNG LEE ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- STEVEN TILLES ( INTERNAL MEDICINE )
- CAMERON OBA ( INTERNAL MEDICINE - UNIVERSITY HEALTHCARE ALLIANCE )
- BARRY SLATER ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )