SUTTER VISITING NURSE ASSOCIATION AND HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 84%
5099 COMMERCIAL CIRCLE, SUITE 205 CONCORD, CA 94520
925-677-4240
Data date: Jan 17, 2024
The Most Important Data about SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave SUTTER VISITING NURSE ASSOCIATION AND HOSPICE a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 115 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SUTTER VISITING NURSE ASSOCIATION AND HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
Data as of Jan 17, 2024
Address:
5099 COMMERCIAL CIRCLE, SUITE 205
CONCORD, CA 94520
Medicare Provider Number: 57004
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 100%
DTC Performance for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE.
Home Health Care Services
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE provides home health care services in these zip codes.
94110 94402 94403 94501 94502 94503 94505 94506 94507 94509 94510 94511 94512 94513 94514 94517 94518 94519 94520 94521 94523 94525 94526 94530 94531 94533 94534 94535 94536 94538 94539 94541 94542 94544 94545 94546 94547 94548 94549 94550 94551 94552 94553 94555 94556 94560 94561 94563 94564 94565 94566 94568 94571 94572 94577 94578 94579 94580 94582 94583 94585 94586 94587 94588 94589 94590 94591 94592 94595 94596 94597 94598 94601 94602 94603 94605 94606 94607 94608 94609 94610 94611 94612 94618 94619 94621 94624 94701 94702 94703 94704 94705 94706 94707 94708 94709 94710 94720 94801 94803 94804 94805 94806 94807 94808 94904 94928 95330 95625 95627 95648 95687 95688 95696 95835
Performance Measures for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 71.5% |
How Often Patients Got Better At Walking Or Moving Around | 81.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 82.2% |
How Often Patients Got Better At Bathing | 84.3% |
How Often Patients' Breathing Improved | 86.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 75.7% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.7% |
Patient Survey Responses for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SUTTER VISITING NURSE ASSOCIATION AND HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
These are the doctors who are affiliated with SUTTER VISITING NURSE ASSOCIATION AND HOSPICE.
- HAMID RASSAI ( GENERAL SURGERY - BASS MEDICAL GROUP )
- WEN-YIN CHOI ( PODIATRY - SUTTER BAY MEDICAL FOUNDATION )
- DOUGLAS ZHANG ( GENERAL PRACTICE )
- GORDON LEE ( PHYSICIAN ASSISTANT - SUTTER BAY MEDICAL FOUNDATION )
- SCOTT PORTER ( ORTHOPEDIC SURGERY - SUTTER VALLEY MEDICAL FOUNDATION )
- BRENDA CHUKSORJI ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- CHAINARONG LIMVARAPUSS ( HEMATOLOGY/ONCOLOGY - SOLANO HEMATOLOGY - ONCOLOGY )
- GORDON TANG ( NEUROSURGERY )
- SANDRA ZARICH ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- JOLINE HEO ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- RINKY WALIA ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )
- ANN DALEIDEN ( NURSE PRACTITIONER - HILL HEALTH INC A MEDICAL CORPORATION )
- INGRID LARSSON ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- PETER CALLANDER ( ORTHOPEDIC SURGERY - REGENTS OF THE UNIVERSITY OF CALIFORNIA - UCSF )
- ANDREW MEHTA ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- ELIZABETH JOKERST ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MARGARET KIRKHAM ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- YENJEAN HWANG ( INFECTIOUS DISEASE - BAY INFECTIOUS DISEASE )
- SHELLEY WONG ( NURSE PRACTITIONER - SUTTER VALLEY MEDICAL FOUNDATION )
- EDWARD YOUN ( PODIATRY - SUTTER BAY MEDICAL FOUNDATION )
- YOGESH TREHAN ( INTERNAL MEDICINE )
- AIMEE ROWE ( FAMILY PRACTICE - LIFELONG MEDICAL CARE )
- GABRIEL SAMUEL CHUA ( FAMILY PRACTICE )
- ANDREA THACH ( HOSPICE/PALLIATIVE CARE - SUTTER BAY MEDICAL FOUNDATION )
- JOHNNY YEP ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JENNY PARMA ( OSTEOPATHIC MANIPULATIVE MEDICINE - LIFELONG MEDICAL CARE )
- SHIRLEY TUCKER HARRIS ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- JENNA BRIMMER ( INTERNAL MEDICINE )
- GREGORY COE ( FAMILY PRACTICE - SUTTER VALLEY MEDICAL FOUNDATION )
- SOPHIA MIRVISS ( FAMILY PRACTICE - SOPHIA N MIRVISS MD INC )
- DEEPAK SONEJI ( NEUROLOGY - SUTTER BAY MEDICAL FOUNDATION )
- HAMIDREZA KHONSARI ( FAMILY PRACTICE - BASS MEDICAL GROUP )
- NATALIE MARSHALL ( MEDICAL ONCOLOGY - UNIVERSITY OF CALIFORNIA SAN FRANCISCO )
- VIPUL GUPTA ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SUTTER BAY MEDICAL FOUNDATION )
- OTIS PERRY INGERSOLL ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- CATHERINE JIAM-SEAGREN ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- IULIA GIUROIU ( HEMATOLOGY/ONCOLOGY - SUTTER BAY MEDICAL FOUNDATION )
- SHANNON MCCUNE ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- CARMEN BUTTS ( FAMILY PRACTICE - SUTTER VALLEY MEDICAL FOUNDATION )
- SEAN GRIFFITHS ( ORTHOPEDIC SURGERY - GOLDEN STATE ORTHOPEDICS AND SPINE )
- ELLA KHAN ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- AKOSUA RODRIGUEZ ( PHYSICIAN ASSISTANT - SUTTER VALLEY MEDICAL FOUNDATION )
- MATTHEW ARNOLD ( NEUROLOGY - SUTTER BAY MEDICAL FOUNDATION )
- MELANIE MANAKU ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- PASHA JACKSON ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- SRI NIMMAGADDA ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- FATIMA SYED ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- REBECCA LISKIN ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- STEVEN ROSENTHAL ( INTERNAL MEDICINE )
- SOPHIA STEWART ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- ANDREW WALLACH ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- SCOTT PEERENBOOM ( INTERNAL MEDICINE - HILL HEALTH INC A MEDICAL CORPORATION )
- KELLY MORUZA ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- BRADLEY GRAW ( SPORTS MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- JYOTHI BACHWANI ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- TALIA GRACER ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- CHAD ROGHAIR ( FAMILY PRACTICE - CALIFORNIA SPORTS AND ORTHOPAEDIC )
- AMY KEYES ( PHYSICIAN ASSISTANT - SUTTER VALLEY MEDICAL FOUNDATION )
- DAVID LEE ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- NABIL ABUDAYEH ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - NABIL K ABUDAYEH M D PROFESSIONAL CORPORATION )
- GRANT WANG ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JOHN BURTON ( ORTHOPEDIC SURGERY )
- BASIL ALWATTAR ( ORTHOPEDIC SURGERY - CALIFORNIA SPORTS AND ORTHOPAEDIC )
- CHARBEL NADRA ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )
- KULJEET MULTANI ( HOSPICE/PALLIATIVE CARE - SUTTER BAY MEDICAL FOUNDATION )
- ANDREW ROSS ( INTERNAL MEDICINE )
- RUSSELL STANTEN ( THORACIC SURGERY - EAST BAY CARDIAC SURGERY CENTER MEDICAL GROUP )
- SEAN HENNESSEY ( FAMILY PRACTICE - SUTTER VALLEY MEDICAL FOUNDATION )
- DOUGLAS DENNIS ( ORTHOPEDIC SURGERY - SUTTER VALLEY MEDICAL FOUNDATION )
- CHELSEA GELBART ( NURSE PRACTITIONER - SUTTER BAY MEDICAL FOUNDATION )
- ERNESTO ZAMBRANO ( NURSE PRACTITIONER - SUTTER VALLEY MEDICAL FOUNDATION )
- KATRINA KOSLOV ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- ANGELI DURAN ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )
- KIM BENSON ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- WALAILUK CHAIYARAT ( HEMATOLOGY/ONCOLOGY - JOHN MUIR PHYSICIAN NETWORK )
- ELLA GUPTA ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )
- JAMES EICHEL ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- RAHEL RUIZ ( INTERNAL MEDICINE - HILL HEALTH INC A MEDICAL CORPORATION )
- SHARON JONES ( INTERNAL MEDICINE - ALAMEDA HEALTH SYSTEM )
- DAVID CLEMONS ( INTERNAL MEDICINE - PITTSBURG ANTIOCH MEDICAL GROUP A PROFESSIONAL CORPORATION )
- KATY YOUNG LEE ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- MARK SULLIVAN ( FAMILY PRACTICE - SUTTER VALLEY MEDICAL FOUNDATION )
- STACY WOMACK BATZDORF ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- DAVID TOMKINS ( FAMILY PRACTICE - SUTTER VALLEY MEDICAL FOUNDATION )
- MELISSA GORALKA ( PHYSICIAN ASSISTANT - SUTTER BAY MEDICAL FOUNDATION )
- MUKULIKA MEHTA ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- BRENT IZU ( GENERAL SURGERY - SURGICAL ASSOCIATES INC )
- LAURA WEDDERBURN ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- JAMES HARTFORD ( ORTHOPEDIC SURGERY - SUTTER BAY MEDICAL FOUNDATION )
- ANDLEEB JUDGE ( INTERNAL MEDICINE - SUTTER VALLEY MEDICAL FOUNDATION )
- SAMARA NEBENZAHL ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- MATTHEW LUCERO ( INTERNAL MEDICINE - SUTTER BAY MEDICAL FOUNDATION )
- VLADIMAR TITOV ( INTERNAL MEDICINE - EPIC CARE )
- HARDEEP SAINI ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )
- JOHN KOFOED ( ORTHOPEDIC SURGERY - SUTTER VALLEY MEDICAL FOUNDATION )