The Worst Home Health Care Agencies in Hagerstown, Maryland

Updated as of March 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Hagerstown, Maryland

There are 97 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Hagerstown, Maryland.)

Name 5-Star Quality of Care Rating
SPIRITRUST LUTHERAN HOME CARE & HOSPICE
2700 LUTHER DR
CHAMBERSBURG, PA 17201
1.5:
CAREVANA HOME HEALTH INC
1340 OLD CHAIN BRIDGE ROAD STE 405
MACLEAN, VA 22101
1.5:
VIRGINIA HEALTHCARE SERVICES OF THE VALLEY LLC
115 CREEKSIDE LANE
WINCHESTER, VA 22602
2:
OPTIMAL HEALTH CARE, INC.
11377 ROBINWOOD DRIVE, SUITE 101
HAGERSTOWN, MD 21742
2:
WEST VIRGINIA HOME HEALTH LLC
300 FOXCROFT AVENUE, SUITE 100 B-6
MARTINSBURG, WV 25401
2:
SPIRITRUST LUTHERAN HOME CARE & HOSPICE
187 EAST MAIN STREET
WESTMINSTER, MD 21157
2.5:
TEAM HOME HEALTH
214 PEACH ORCHARD ROAD
MCCONNELLSBURG, PA 17233
2.5:
ENHABIT HOME HEALTH
1395 PICCARD DRIVE SUITE 310
ROCKVILLE, MD 20850
2.5:
BLUESUMMIT NOVA
44121 HARRY BYRD HIGHWAY, SUITE 180
ASHBURN, VA 20147
2.5:
VNA OF HANOVER AND SPRING GROVE
440 NORTH MADISON ST
HANOVER, PA 17331
2.5:
ENHABIT HOME HEALTH
11155 DOLFIELD BOULEVARD, SUITE 212
OWINGS MILLS, MD 21117
2.5:
ASBURY HOME SERVICES
201 RUSSELL AVENUE
GAITHERSBURG, MD 20877
2.5:
AVEANNA HOME HEALTH
130 CREEKSIDE LANE
WINCHESTER, VA 22602
2.5:
PHR OF MARYLAND, INC
4429 FORBES BLVD
LANHAM, MD 20706
3:
BERHAN HOME HEALTH CARE AGENCY INC
7826 EASTERN AVENUE NW SUITE LL 16
WASHINGTON, DC 20012
3:
PROFESSIONAL HEALTHCARE RESOURCES OF MARYLAND, INC
10605 CONCORD STREET, SUITE 309
KENSINGTON, MD 20895
3:
PATHWELL HOME HEALTH & HOSPICE
118 CREEKSIDE LANE
WINCHESTER, VA 22602
3:
RESIDENTIAL HOME HEALTH OF CARLISLE, LLC
100 STERLING PARKWAY SUITE 110
MECHANICSBURG, PA 17050
3:
PROCARE HOME HEALTH
13800 COPPERMINE ROAD SUITE 157
HERNDON, VA 20171
3:
NATIONAL HOME HEALTH CARE INC
459 HERNDON PARKWAY, SUITE 17
HERNDON, VA 20170
3:
VILLAGE IN PLACE SERVICES
429 SOUTH MARKET STREET
MARTINSBURG, PA 16662
3:
THE MEDICAL TEAM INC
1896 PRESTON WHITE DRIVE
RESTON, VA 20191
3:
DIAMOND HOME HEALTHCARE, INC
209 ELDEN STREET SUITE 307
HERNDON, VA 20170
3:
HOMECARE MARYLAND, LLC
10090 RED RUN BLVD, FL 3
OWINGS MILLS, MD 21117
3:
COMMUNITY HOME NURSING AND THERAPY SERVICES, INC
850 WALNUT BOTTOM ROAD SUITE 305B
CARLISLE, PA 17013
3:
HUMAN TOUCH HOME HEALTH OF MARYLAND, INC
2141 INDUSTRIAL PARKWAY, SUITE 207
SILVER SPRING, MD 20904
3:
ENHABIT HOME HEALTH (RESTON)
12355 SUNRISE VALLEY DRIVE SUITE 230
RESTON, VA 20191
3:
MERITUS MEDICAL CENTER, INC
1799 HOWELL ROAD
HAGERSTOWN, MD 21740
3.5:
VISITING NURSE ASSOCIATION OF CENTRAL PA INC
3315 DERRY STREET
HARRISBURG, PA 17111
3.5:
AMERICAN HEALTH CARE PROFESSIONALS
752 WALKER ROAD, SUITE E
GREAT FALLS, VA 22066
3.5:
MEDSTAR HEALTH HOME CARE
6525 BELCREST RD, 7TH FLOOR
HYATTSVILLE, MD 20782
3.5:
PANHANDLE HOME HEALTH, INC.
208 OLD MILL ROAD
MARTINSBURG, WV 25401
3.5:
POTOMAC HOME HEALTH CARE
6001 MONTROSE ROAD 301
ROCKVILLE, MD 20852
3.5:
PERSONAL TOUCH HOME HEALTH SERVICES
155 N QUEEN STREET
MARTINSBURG, WV 25404
3.5:
RIDERWOOD VILLAGE, INC
3120 GRACEFIELD ROAD
SILVER SPRING, MD 20904
3.5:
ADVANTAGE HOME HEALTH AND HOSPICE
100 MT ALLEN DRIVE ROOM 3068
MECHANICSBURG, PA 17055
3.5:
FREDERICK HEALTH HOME CARE
1 FREDERICK HEALTH WAY
FREDERICK, MD 21701
3.5:
VALLEY HEALTH HOME HEALTH
333 WEST CORK STREET SUITE 135
WINCHESTER, VA 22601
3.5:
COMMUNITY HOME HEALTH CARE, INC
764 LINCOLN WAY E
CHAMBERSBURG, PA 17201
3.5:
REVIVAL HOMECARE AGENCY, DC
4301 50TH ST. NW,
WASHINGTON, DC 20016
3.5:
AMERICARE IN HOME NURSING
1441 L STREET, NW, SUITE 630
WASHINGTON, DC 20005
3.5:
AVALON IN HOME NURSING AND REHABILITATION LLC
200 LITTLE FALLS STREET SUITE 410-A
FALLS CHURCH, VA 22046
3.5:
KBC NURSING AGENCY & HOME HEALTH CARE INC
7506 GEORGIA AVENUE NW UNIT 1
WASHINGTON, DC 20012
3.5:
FIRST CHOICE HOME CARE
1400 SHEPARD DRIVE, SUITE 100
STERLING, VA 20164
4:
HOLY CROSS HOME CARE AND HOSPICE
10720 COLUMBIA PIKE SECOND FLOOR
SILVER SPRING, MD 20901
4:
ADVENTIST HOME HEALTH SERVICES
12041 BOURNEFIELD WAYSUITE B
SILVER SPRING, MD 20904
4:
MEDSTAR HEALTH VNA
4301 CONNECTICUT AVENUE 441
WASHINGTON, DC 20008
4:
BAYADA HOME HEALTH CARE, INC.
750 EAST PARK DRIVE, SUITE 102
HARRISBURG, PA 17111
4:
VELOCITY HOME HEALTHCARE LLC
698 PINE STREET
HERNDON, VA 20170
4:
CENTERWELL HOME HEALTH
9250 RUMSEY ROAD, SUITE 200
COLUMBIA, MD 21045
4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Maryland

Major Cities in Maryland

Baltimore, MD (best, worst) Hagerstown, MD (best, worst)
Frederick, MD (best, worst) Salisbury, MD (best, worst)
Columbia, MD (best, worst) Germantown, MD (best, worst)
Silver Spring, MD (best, worst) Waldorf, MD (best, worst)
Ellicott City, MD (best, worst) Glen Burnie, MD (best, worst)
Rockville, MD (best, worst) Gaithersburg, MD (best, worst)
Bethesda, MD (best, worst) Dundalk, MD (best, worst)
Bowie, MD (best, worst) Towson, MD (best, worst)
Aspen Hill, MD (best, worst) Severn, MD (best, worst)
Wheaton, MD (best, worst) North Bethesda, MD (best, worst)