CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis

The Most Important Data about CENTERWELL HOME HEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 75% of its customers. This is LOWER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 07/01/1983. The agency costs LESS than the average agency nationally. The agency serves 237 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on CENTERWELL HOME HEALTH

DTC Performance for CENTERWELL HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for CENTERWELL HOME HEALTH.

Home Health Care Services

CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for CENTERWELL HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by CENTERWELL HOME HEALTH

CENTERWELL HOME HEALTH provides home health care services in these zip codes.

20607 20613 20701 20704 20705 20706 20707 20708 20710 20711 20712 20714 20715 20716 20718 20719 20720 20721 20722 20723 20724 20731 20733 20735 20736 20737 20740 20743 20744 20745 20746 20747 20748 20754 20755 20758 20759 20762 20763 20764 20765 20769 20770 20772 20774 20776 20777 20781 20782 20783 20784 20785 20794 20814 20815 20816 20817 20818 20832 20833 20837 20841 20842 20850 20851 20852 20853 20854 20855 20860 20861 20866 20868 20871 20872 20874 20875 20876 20877 20878 20879 20882 20883 20886 20895 20901 20902 20903 20904 20905 20906 20910 20912 21001 21005 21009 21012 21013 21014 21015 21017 21028 21029 21030 21031 21032 21034 21035 21036 21037 21040 21042 21043 21044 21045 21046 21047 21048 21050 21052 21053 21054 21056 21057 21060 21061 21074 21075 21076 21077 21078 21082 21084 21085 21087 21090 21093 21102 21104 21108 21111 21113 21114 21117 21120 21122 21128 21131 21132 21133 21136 21140 21144 21146 21152 21153 21154 21155 21157 21158 21160 21161 21162 21163 21201 21202 21204 21205 21206 21207 21208 21209 21210 21211 21212 21213 21214 21215 21216 21217 21218 21219 21220 21221 21222 21223 21224 21225 21226 21227 21228 21229 21230 21231 21234 21236 21237 21239 21244 21286 21401 21403 21405 21409 21617 21619 21623 21638 21658 21666 21701 21702 21703 21704 21710 21723 21737 21738 21754 21755 21758 21762 21765 21769 21770 21771 21773 21774 21776 21784 21788 21791 21793 21794 21797 21798 22182

Performance Measures for CENTERWELL HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for CENTERWELL HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.