The Worst Home Health Care Agencies in Lowell, Massachusetts

Updated as of March 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Lowell, Massachusetts

There are 234 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Lowell, Massachusetts.)

Name 5-Star Quality of Care Rating
STANDARDS CARE STAFFING, INC
100 CUMMINGS CENTER
BEVERLY, MA 01915
1:
ROYAL COMFORT HOME CARE INC
280 MERRIMACK STREET, SUITE 530
LAWRENCE, MA 01840
1:
MAESTRO-CONNECTIONS VNA
439 S UNION STREET, BLDG 2, SUITE 209
LAWRENCE, MA 01843
1:
NAMASTE HOME CARE LLC
360 MERRIMACK ST STE 154
LAWRENCE, MA 01840
1:
HEALTH STAR HOME CARE LLC
19B CROSBY DRIVE, STE 160
BEDFORD, MA 01730
1:
BRIGHAM HOME CARE SERVICES INC
84 S FRANKLIN ST, UNIT B
HOLBROOK, MA 02343
1:
INTEGRITY HOME CARE SOLUTIONS LLC
1565 MAIN STREET, BLDG 2
TEWKSBURY, MA 01876
1:
SOLACE HEALTHCARE SOLUTIONS, LLC
16 GREENDALE ROAD, UNIT 2
BOSTON, MA 02126
1:
EZ HEALTHCARE OF BOSTON GROUP INC
73 CEDAR STREET
ROXBURY, MA 02119
1:
REGENCY HOME HEALTH, LLC
213 ROCKINGHAM ROAD
LONDONDERRY, NH 03053
1:
ALTRANAIS HOME CARE LLC
235 CHESTNUT STREET, FL 2
SPRINGFIELD, MA 01103
1.5:
CARING HEARTS HOMECARE INC
188 MAIN STREET, SUITE 201
WILMINGTON, MA 01887
1.5:
BOSTON HOME HEALTH AIDES, LLC
1 UNION STREET
LAWRENCE, MA 01840
1.5:
LIFOD HOME HEALTH CARE LLC
280 MERRIMACK STREET, STE 321-323
LAWRENCE, MA 01843
1.5:
BOSTON HOME CARE, LLC
12 A ELMWOOD STREET
REVERE, MA 02151
1.5:
BEYOND HEALTHCARE AGENCY, LLC
10 NEW ENGLAND BUSINESS CENTER, SUITE 105
ANDOVER, MA 01810
1.5:
TRANSITIONS HOME HEALTH & PRIVATE CARE CO
379 MAIN STREET
FITCHBURG, MA 01420
1.5:
CROSSWAY HOMECARE LLC
30 MASS AVENUE, SUITE 306
NORTH ANDOVER, MA 01845
1.5:
LEONARD ONEHIREBA ATIVIE IDEAL HEALTH CARE SYSTEM
2 BOURBON STREET, SUITE 200
PEABODY, MA 01960
1.5:
CENTURY HOMECARE LLC
65 WATER STREET, 2ND FLOOR
WORCESTER, MA 01604
1.5:
T & N RELIABLE NURSING CARE, LLC MA
31 AUBURN STREET
WORCESTER, MA 01609
1.5:
ALLIANCE HOME CARE VISITING NURSE AGENCY
400 WEST CUMMINGS PARK, SUITE 3775
WOBURN, MA 01801
1.5:
LOVE AND MERCY HOME HEALTHCARE LLC
30 EASTBROOK RD UNIT 403
DEDHAM, MA 02026
1.5:
MULTICULTURAL HOME CARE, INC
330 THE LYNNWAY, SUITE 103
LYNN, MA 01902
1.5:
SILVER TOUCH HOME HEALTH CARE
451 AMHERST ST SUITE 104
NASHUA, NH 03063
1.5:
ABP BEST HOME CARE AGENCY, INC
29 CRAFTS STREET, SUITE 550
NEWTON, MA 02458
1.5:
ABLE HOME CARE, LLC
8 ESSEX CENTER DRIVE, SUITE 100
PEADOBY, MA 01960
1.5:
VISITING REHAB AND NURSING SERVICES
125 HIGH STREET,
MANSFIELD, MA 02048
2:
HEALTHY AT HOME, INC
77 NORTHEASTERN BLVD
NASHUA, NH 03062
2:
INTERNATIONAL HEALTH SOLUTIONS
319A ALLSTON STREET
BRIGHTON, MA 02135
2:
BROOKSBY VILLAGE, INC
300 BROOKSBY VILLAGE DRIVE
PEABODY, MA 01960
2:
ICK-ASSURANCE HOME HEALTH CARE INC
960 SOUTH ST FL 2
FITCHBURG, MA 01420
2:
ART OF CARE INC
1320 CENTRE STREET, SUITE 104
NEWTON, MA 02459
2:
VNA OF EASTERN MASSACHUSETTS
259 LOWELL STREET
SOMERVILLE, MA 02144
2:
ALL AT HOME HEALTH CARE LLC
20 LINDEN STREET, 2ND FLOOR
ALLSTON, MA 02134
2:
AT HOME SENIOR CARE, INC
36 JACONNET STREET, #104
NEWTON, MA 02461
2.5:
ORIOL HOME HEALTH, INC
52 BOYDEN ROAD, SUITE 209
HOLDEN, MA 01520
2.5:
UPHAMS HOME HEALTH CARE
415 COLUMBIA ROAD, MAIL STOP 415-1
BOSTON, MA 02125
2.5:
NATICK WALPOLE VISITING NURSE ASSOCIATION
55 WEST STREET PO BX 252
WALPOLE, MA 02081
2.5:
NASHOBA NURSING SERVICE
3 PATTERSON ROAD, SUITE 3
SHIRLEY, MA 01464
2.5:
SOUTH SHORE VISITING NURSE ASSOCIATION
30 RESERVOIR PARK DRIVE
ROCKLAND, MA 02370
2.5:
CARING BEES HEALTHCARE INC
1558 DORCHESTER AVENUE, SUITE 202
DORCHESTER, MA 02122
2.5:
MASS GENERAL BRIGHAM HOME CARE, INC
95 WELLS AVE STE 320
NEWTON, MA 02459
2.5:
OVERLOOK VISITING NURSE ASSOCIATION INC
267 AMHERST ROAD, SUITE 2B
SUNDERLAND, MA 01375
2.5:
GRANITE VNA, INC
30 PILLSBURY ST
CONCORD, NH 03301
2.5:
YORK HOSPITAL HOME CARE
24 SUMMIT LANE
YORK, ME 03909
2.5:
ROCKINGHAM VNA AND HOSPICE
4 ALUMNI DR
EXETER, NH 03833
2.5:
HOME HEALTH VNA OF NH
10 CORPORATE DR STE 2203
BEDFORD, NH 03110
2.5:
HEALTH ALLIANCE HOME HEALTH AND HOSPICE
60 HOSPITAL ROAD
LEOMINSTER, MA 01453
2.5:
COMMUNITY VNA
10 EMORY STREET
ATTLEBORO, MA 02703
2.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst) Springfield, MA (best, worst)
Worcester, MA (best, worst) Barnstable, MA (best, worst)
New Bedford, MA (best, worst) Leominster, MA (best, worst)
Cambridge, MA (best, worst) Lowell, MA (best, worst)
Brockton, MA (best, worst) Quincy, MA (best, worst)
Lynn, MA (best, worst) Fall River, MA (best, worst)
Newton, MA (best, worst) Somerville, MA (best, worst)
Lawrence, MA (best, worst) Framingham, MA (best, worst)
Haverhill, MA (best, worst) Waltham, MA (best, worst)
Malden, MA (best, worst) Weymouth, MA (best, worst)