The Worst Home Health Care Agencies in Boston, Massachusetts

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Boston, Massachusetts

There are 259 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Boston, Massachusetts.)

Name	5-Star Quality of Care Rating
HEALTH STAR HOME CARE LLC 19B CROSBY DRIVE, STE 160 BEDFORD, MA 01730	1:
SOLACE HEALTHCARE SOLUTIONS, LLC 16 GREENDALE ROAD, UNIT 2 BOSTON, MA 02126	1:
ROYAL COMFORT HOME CARE INC 280 MERRIMACK STREET, SUITE 530 LAWRENCE, MA 01840	1:
REGENCY HOME HEALTH, LLC 213 ROCKINGHAM ROAD LONDONDERRY, NH 03053	1:
NAMASTE HOME CARE LLC 360 MERRIMACK ST STE 154 LAWRENCE, MA 01840	1:
INTEGRITY HOME CARE SOLUTIONS LLC 1565 MAIN STREET, BLDG 2 TEWKSBURY, MA 01876	1:
BRIGHAM HOME CARE SERVICES INC 84 S FRANKLIN ST, UNIT B HOLBROOK, MA 02343	1:
STANDARDS CARE STAFFING, INC 100 CUMMINGS CENTER BEVERLY, MA 01915	1:
MAESTRO-CONNECTIONS VNA 439 S UNION STREET, BLDG 2, SUITE 209 LAWRENCE, MA 01843	1:
EZ HEALTHCARE OF BOSTON GROUP INC 73 CEDAR STREET ROXBURY, MA 02119	1:
BEYOND HEALTHCARE AGENCY, LLC 10 NEW ENGLAND BUSINESS CENTER, SUITE 105 ANDOVER, MA 01810	1.5:
SILVER TOUCH HOME HEALTH CARE 451 AMHERST ST SUITE 104 NASHUA, NH 03063	1.5:
TRANSITIONS HOME HEALTH & PRIVATE CARE CO 379 MAIN STREET FITCHBURG, MA 01420	1.5:
ALTRANAIS HOME CARE LLC 235 CHESTNUT STREET, FL 2 SPRINGFIELD, MA 01103	1.5:
T & N RELIABLE NURSING CARE, LLC MA 31 AUBURN STREET WORCESTER, MA 01609	1.5:
CARING HEARTS HOMECARE INC 188 MAIN STREET, SUITE 201 WILMINGTON, MA 01887	1.5:
BOSTON HOME CARE, LLC 12 A ELMWOOD STREET REVERE, MA 02151	1.5:
CENTURY HOMECARE LLC 65 WATER STREET, 2ND FLOOR WORCESTER, MA 01604	1.5:
BOSTON HOME HEALTH AIDES, LLC 1 UNION STREET LAWRENCE, MA 01840	1.5:
LIFOD HOME HEALTH CARE LLC 280 MERRIMACK STREET, STE 321-323 LAWRENCE, MA 01843	1.5:
ALLIANCE HOME CARE VISITING NURSE AGENCY 400 WEST CUMMINGS PARK, SUITE 3775 WOBURN, MA 01801	1.5:
LOVE AND MERCY HOME HEALTHCARE LLC 30 EASTBROOK RD UNIT 403 DEDHAM, MA 02026	1.5:
MULTICULTURAL HOME CARE, INC 330 THE LYNNWAY, SUITE 103 LYNN, MA 01902	1.5:
ABLE HOME CARE, LLC 8 ESSEX CENTER DRIVE, SUITE 100 PEADOBY, MA 01960	1.5:
CROSSWAY HOMECARE LLC 30 MASS AVENUE, SUITE 306 NORTH ANDOVER, MA 01845	1.5:
ABP BEST HOME CARE AGENCY, INC 29 CRAFTS STREET, SUITE 550 NEWTON, MA 02458	1.5:
LEONARD ONEHIREBA ATIVIE IDEAL HEALTH CARE SYSTEM 2 BOURBON STREET, SUITE 200 PEABODY, MA 01960	1.5:
NIGHTINGALE VISITING NURSES 125 COUNTY STREET TAUNTON, MA 02780	2:
VNA OF EASTERN MASSACHUSETTS 259 LOWELL STREET SOMERVILLE, MA 02144	2:
PINNACLE HOME CARE LLC 57 KILVERT STREET SUITE 105 WARWICK, RI 02886	2:
VISITING REHAB AND NURSING SERVICES 125 HIGH STREET, MANSFIELD, MA 02048	2:
ART OF CARE INC 1320 CENTRE STREET, SUITE 104 NEWTON, MA 02459	2:
INTERNATIONAL HEALTH SOLUTIONS 319A ALLSTON STREET BRIGHTON, MA 02135	2:
ALL AT HOME HEALTH CARE LLC 20 LINDEN STREET, 2ND FLOOR ALLSTON, MA 02134	2:
HEALTHY AT HOME, INC 77 NORTHEASTERN BLVD NASHUA, NH 03062	2:
BROOKSBY VILLAGE, INC 300 BROOKSBY VILLAGE DRIVE PEABODY, MA 01960	2:
ICK-ASSURANCE HOME HEALTH CARE INC 960 SOUTH ST FL 2 FITCHBURG, MA 01420	2:
RELIEF HOME HEALTH SERVICES, INC 35 WINTER STREET SUITE 301 HYANNIS, MA 02601	2:
ALPHACARE HOME HEALTH AGENCY 1707 GAR HIGHWAY SWANSEA, MA 02777	2.5:
DAY KIMBALL HEALTHCARE 32 SOUTH MAIN STREET PUTNAM, CT 06260	2.5:
SOUTH SHORE VISITING NURSE ASSOCIATION 30 RESERVOIR PARK DRIVE ROCKLAND, MA 02370	2.5:
MASS GENERAL BRIGHAM HOME CARE, INC 95 WELLS AVE STE 320 NEWTON, MA 02459	2.5:
ORIOL HOME HEALTH, INC 52 BOYDEN ROAD, SUITE 209 HOLDEN, MA 01520	2.5:
COMMUNITY VNA 10 EMORY STREET ATTLEBORO, MA 02703	2.5:
CARING BEES HEALTHCARE INC 1558 DORCHESTER AVENUE, SUITE 202 DORCHESTER, MA 02122	2.5:
SOUTHCOAST VISITING NURSE ASSOCIATION INC 200 MILL ROAD FAIRHAVEN, MA 02719	2.5:
UPHAMS HOME HEALTH CARE 415 COLUMBIA ROAD, MAIL STOP 415-1 BOSTON, MA 02125	2.5:
CATHLEEN NAUGHTON ASSOCIATES 2350 POST ROAD, STE 101 WARWICK, RI 02886	2.5:
CAPITOL HOME CARE NETWORK, INC 400 RESERVOIR AVE. PROVIDENCE, RI 02907	2.5:
NATICK WALPOLE VISITING NURSE ASSOCIATION 55 WEST STREET PO BX 252 WALPOLE, MA 02081	2.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst)	Springfield, MA (best, worst)
Worcester, MA (best, worst)	Barnstable, MA (best, worst)
New Bedford, MA (best, worst)	Leominster, MA (best, worst)
Cambridge, MA (best, worst)	Lowell, MA (best, worst)
Brockton, MA (best, worst)	Quincy, MA (best, worst)
Lynn, MA (best, worst)	Fall River, MA (best, worst)
Newton, MA (best, worst)	Somerville, MA (best, worst)
Lawrence, MA (best, worst)	Framingham, MA (best, worst)
Haverhill, MA (best, worst)	Waltham, MA (best, worst)
Malden, MA (best, worst)	Weymouth, MA (best, worst)