ROCKINGHAM VNA AND HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 89%
4 ALUMNI DR EXETER, NH 03833
603-772-2981
Data date: Jan 17, 2024
The Most Important Data about ROCKINGHAM VNA AND HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ROCKINGHAM VNA AND HOSPICE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 89% of its customers. This is HIGHER than the national average. The percentage of patients who gave ROCKINGHAM VNA AND HOSPICE a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 50 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ROCKINGHAM VNA AND HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ROCKINGHAM VNA AND HOSPICE
Data as of Jan 17, 2024
Address:
4 ALUMNI DR
EXETER, NH 03833
Medicare Provider Number: 307021
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 93%
DTC Performance for ROCKINGHAM VNA AND HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ROCKINGHAM VNA AND HOSPICE.
Home Health Care Services
ROCKINGHAM VNA AND HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ROCKINGHAM VNA AND HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by ROCKINGHAM VNA AND HOSPICE
ROCKINGHAM VNA AND HOSPICE provides home health care services in these zip codes.
03032 03034 03036 03037 03038 03041 03042 03044 03053 03073 03077 03079 03087 03261 03290 03291 03801 03802 03811 03819 03820 03823 03824 03825 03826 03827 03833 03840 03841 03842 03843 03844 03847 03848 03854 03856 03857 03858 03859 03861 03862 03865 03867 03868 03870 03871 03872 03873 03874 03885
Performance Measures for ROCKINGHAM VNA AND HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 76.5% |
How Often Patients Got Better At Walking Or Moving Around | 82.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.2% |
How Often Patients Got Better At Bathing | 81.8% |
How Often Patients' Breathing Improved | 78.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 76.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.6% |
Patient Survey Responses for ROCKINGHAM VNA AND HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ROCKINGHAM VNA AND HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 87% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 89% (Nat: 78%) Higher |
Medical Professionals Associated with ROCKINGHAM VNA AND HOSPICE
These are the doctors who are affiliated with ROCKINGHAM VNA AND HOSPICE.
- BENJAMIN SAKS ( ORTHOPEDIC SURGERY - CORE PHYSICIANS LLC )
- RACHEL GRIFFITH ( INTERNAL MEDICINE - CORE PHYSICIANS LLC )
- ROBERT HOWE ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- THOMAS MCGOVERN ( ORTHOPEDIC SURGERY - CORE PHYSICIANS LLC )
- DANIEL DAVIES ( INTERNAL MEDICINE - APPLEDORE MEDICAL GROUP INC )
- MICHAEL WOFFORD ( INTERNAL MEDICINE - CORE PHYSICIANS LLC )
- GREGORY MORRISSEY ( INTERNAL MEDICINE - APPLEDORE MEDICAL GROUP INC )
- MICHAEL PANGAN ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- SHIRLEY FREDERICK ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- LUKE BRINDAMOUR ( INTERNAL MEDICINE - CORE PHYSICIANS LLC )
- HEATHER BUDREY ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- MARK REEDER ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- KIMBERLY MARBLE ( PLASTIC AND RECONSTRUCTIVE SURGERY - CORE PHYSICIANS LLC )
- PATRICIA PANGAN ( INTERNAL MEDICINE - CORE PHYSICIANS LLC )
- MICHAEL WU ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- AKHILESH SASTRY ( ORTHOPEDIC SURGERY - SPORTSMEDICINE ATLANTIC ORTHOPAEDICS PA )
- MEEGAN REMILLARD ( INTERNAL MEDICINE - MEDICAL CARE OF BOSTON MANAGEMENT CORPORATION )
- CHRISTEN DOUCET ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- DOUGLAS DREFFER ( FAMILY PRACTICE - DERRY MEDICAL CENTER, PA )
- MARK RICHARD ( INTERNAL MEDICINE - SOUTHERN NEW HAMPSHIRE INTERNAL MEDICINE ASSOCIATES PC )
- JOHN FETCHERO ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- JAY SWETT ( GENERAL SURGERY - CORE PHYSICIANS LLC )
- VICTORIA HOGAN ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- MARY BRAUN ( INTERNAL MEDICINE - LAMPREY HEALTH CARE INC )
- ELIZABETH BUCHANAN ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- TIMOTHY KEENAN ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- ELLEN BERNARD ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- JOHN MANDEVILLE ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- GABRIELLE PHANEUF ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- CAITLIN FARMER ( NURSE PRACTITIONER - APPLEDORE MEDICAL GROUP INC )
- MARGARET WOODWARD ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- GAVIN LITTLE ( INTERNAL MEDICINE )
- JESSICA FORTIN ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- AMY ROBINSON ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- MICHAEL STEVENS ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- YONGLI JI ( HEMATOLOGY/ONCOLOGY - MASSACHUSETTS GENERAL PHYSICIANS ORGANIZATION INC )
- SAMIRA ASHOUR ARNOLD ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- MOLLY VIENS ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- AMANDA CARROZZA ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- LINDSAY TEAHAN ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- IRA SCHWARTZ ( INTERNAL MEDICINE - APPLEDORE MEDICAL GROUP INC )
- CLAUDIA MCQUEEN ( INTERNAL MEDICINE - CORE PHYSICIANS LLC )
- JACLYN GAUDETTE BOWLEY ( NURSE PRACTITIONER - CORE PHYSICIANS LLC )
- KATHLEEN KELLY ( INTERNAL MEDICINE - CORE PHYSICIANS LLC )
- NOOR AL HUMAIDHI ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- KATHRYN RUVOLO ( FAMILY PRACTICE - LAMPREY HEALTH CARE INC )
- ROBERT HELM ( THORACIC SURGERY - APPLEDORE MEDICAL GROUP INC )
- ANPING HAN ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- STEVEN MULLANEY ( FAMILY PRACTICE - CORE PHYSICIANS LLC )
- HEIDI CRUSBERG ( FAMILY PRACTICE - LAMPREY HEALTH CARE INC )