The Worst Home Health Care Agencies in Jacksonville, North Carolina

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Jacksonville, North Carolina

There are 19 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Jacksonville, North Carolina.)

Name	5-Star Quality of Care Rating
CARTERET HEALTH CARE HOME HEALTH AND HOSPICE 3722 BRIDGES STREET SUITE 201 MOREHEAD CITY, NC 28557	2.5:
LIBERTY HOME CARE LLC 445 WESTERN BLVD SUITE E JACKSONVILLE, NC 28546	2.5:
3HC 2402 WAYNE MEMORIAL DRIVE GOLDSBORO, NC 27534	2.5:
PRUITTHEALTH AT HOME - BRUNSWICK 509 OLDE WATERFORD WAY; SUITE 205 LELAND, NC 28451	3:
LIBERTY HOME CARE, LLC 420 EASTWOOD RD SUITE 101 WILMINGTON, NC 28403	3.5:
NHRMC HOME CARE 7864 US HIGHWAY 117 S SUITE C ROCKY POINT, NC 28457	3.5:
VIDANT HOME HEALTH AND HOSPICE 750 SOUTH KENANSVILLE BYPASS KENANSVILLE, NC 28349	3.5:
ASSISTEDCARE HOME HEALTH INC 1003 OLD WATERFORD WAY, STE 2D LELAND, NC 28451	4:
PRUITTHEALTH HOME HEALTH NEW BERN 810 KENNEDY AVENUE NEW BERN, NC 28560	4:
CAROLINA EAST HOME CARE 1300 HELEN AVENUE NEW BERN, NC 28560	4:
CENTERWELL HOME HEALTH 2111 NORTH QUEEN STREET SUITE C KINSTON, NC 28501	4:
WELL CARE HOME HEALTH 131 RACINE DRIVE WILMINGTON, NC 28403	4.5:
CENTERWELL HOME HEALTH 27385 ANDREW JACKSON HIGHWAY EAST DELCO, NC 28436	4.5:
CENTERWELL HOME HEALTH 310 COMMERCE AVE, SUITE B MOREHEAD CITY, NC 28557	4.5:
CENTERWELL HOME HEALTH 121 TECHCON WAY POLLOCKSVILLE, NC 28573	4.5:
CENTERWELL HOME HEALTH 206 S TURNER STREET PINK HILL, NC 28572	4.5:
CENTERWELL HOME HEALTH 2615 HOSPITAL ROAD SUITE 100 GOLDSBORO, NC 27534	4.5:
LOWER CAPE FEAR LIFECARE 2970 HENDERSON DRIVE JACKSONVILLE, NC 28546	-:
CONTINUUM HOME CARE AND HOSPIC 3886 HENDERSON DRIVE JACKSONVILLE, NC 28546	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst)	Raleigh, NC (best, worst)
Durham, NC (best, worst)	Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst)	Fayetteville, NC (best, worst)
Asheville, NC (best, worst)	Concord, NC (best, worst)
Wilmington, NC (best, worst)	Hickory, NC (best, worst)
Gastonia, NC (best, worst)	High Point, NC (best, worst)
Cary, NC (best, worst)	Burlington, NC (best, worst)
Greenville, NC (best, worst)	Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst)	Rocky Mount, NC (best, worst)
Apex, NC (best, worst)	Huntersville, NC (best, worst)