The Worst Home Health Care Agencies in Galax, Virginia

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Galax, Virginia

There are 40 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Galax, Virginia.)

Name 5-Star Quality of Care Rating
SOUTHWEST VA HOME HEALTH CARE
2752 GLENDALE RD
GALAX, VA 24333
1.5:
INTERIM HEALTHCARE - CHRISTIANSBURG
100 ARBOR DRIVE SUITE 108
CHRISTIANSBURG, VA 24073
1.5:
VALLEY RIDGE HOME HEALTH
53 WEST MAIN STREET SUITE B
CHRISTIANSBURG, VA 24073
1.5:
BLUE RIDGE HOME HEALTH CARE
28 SHADE TREE LANE
GALAX, VA 24333
2:
MEDICAL SERVICES OF AMERICA HOME HEALTH AND HOSPIC
1935 FRONT STREET
RICHLANDS, VA 24641
2:
HUMAN TOUCH HOME HEALTH
2401 SOUTH MAIN STREET, SUITE K
BLACKSBURG, VA 24060
2:
ADORATION HOME HEALTH
1100 S STRATFORD ROAD SUITE 410
WINSTON-SALEM, NC 27103
2.5:
MEDI HOME HEALTH AND HOSPICE
1877 NC HWY 163
WEST JEFFERSON, NC 28694
2.5:
INTERIM HEALTHCARE - WYTHEVILLE
276 WEST MAIN STREET
WYTHEVILLE, VA 24382
2.5:
INTERIM HEALTHCARE OF CEDAR BLUFF
2703 STEELSBURG HWY SUITE 3
CEDAR BLUFF, VA 24609
2.5:
HELPING HANDS HOME HEALTH CARE,INC
113 SHORT STREET, SUITE 7
POUNDING MILL, VA 24637
2.5:
ULTRA HEALTH HOME CARE
2032 CEDAR VALLEY DRIVE - SUITE 1
CEDAR BLUFF, VA 24609
2.5:
INTERIM HEALTHCARE OF ROANOKE
1013 EAST MAIN STREET
SALEM, VA 24153
2.5:
PRUITTHEALTH AT HOME - FORSYTH
1393 CARROLLTON CROSSING DR
KERNERSVILLE, NC 27284
3:
GENTIVA HEALTH SERVICES
720 PARK CENTRE DRIVE, SUITE A
KERNERSVILLE, NC 27284
3:
LIBERTY HOME CARE V, LLC
128 GWYN AVE
ELKIN, NC 28621
3:
ACCESS HOME HEALTH CARE AND REHABILITATION
1123 E STUART DRIVE
GALAX, VA 24333
3:
MEDI HOME HEALTH AND HOSPICE
141 EAST MAIN STREET SUITE 500
PULASKI, VA 24301
3:
CARILION HOME CARE SERVICES
701 RANDOLPH STREET SUITE 110
RADFORD, VA 24141
3:
CENTERWELL HOME HEALTH
579 GREENWAY ROAD SUITE 103
BOONE, NC 28607
3.5:
PRUITTHEALTH HOME HEALTH - PILOT MOUNTAIN
502 S KEY STREET SUITE 102
PILOT MOUNTAIN, NC 27041
3.5:
BALLAD HEALTH HOMECARE
1205 SNIDER STREET
MARION, VA 24354
3.5:
WYTHE CIRCLE HOME CARE
1155 NORTH 4TH STREET
WYTHEVILLE, VA 24382
3.5:
CARILION HOME CARE SERVICES TAZEWELL
388 BEN BOLT AVENUE
TAZEWELL, VA 24651
3.5:
INTREPID USA HEALTHCARE SERVICES
101 W MAIN STREET
RADFORD, VA 24141
3.5:
WARM HEARTH AT HOME INC
100 ARBOR DRIVE SUITE 108
CHRISTIANSBURG, VA 24073
3.5:
STONERISE HOME HEALTH
1908 GLENWOOD PARK ROAD
PRINCETON, WV 24739
3.5:
WAKE FOREST BAPTIST HEALTH CARE AT HOME, LLC
126 EXECUTIVE DRIVE, SUITE 100
WILKESBORO, NC 28697
4:
YADKIN VALLEY HOME HEALTH
560 WINSTON ROAD, SUITE B
JONESVILLE, NC 28642
4:
CENTERWELL HOME HEALTH
607 SOUTH MAIN STREET L1
KING, NC 27021
4:
TWIN COUNTY REGIONAL HOME HEALTH
963 EAST STUART DRIVE, SUITE 1
GALAX, VA 24333
4:
ADVANCED HEALTH SERVICES
4419 PHEASANT RIDGE ROAD SUITE 103
ROANOKE, VA 24014
4:
PCH HOME HEALTH
738 MERCER STREET
PRINCETON, WV 24740
4:
CENTERWELL HOME HEALTH
2000 FRONTIS PLAZA BOULEVARD, SUITE 300
WINSTON SALEM, NC 27103
4.5:
AMEDISYS HOME HEALTH OF WINSTON SALEM
1100 SOUTH STRATFORD ROAD, SUITE 531
WINSTON-SALEM, NC 27106
4.5:
ATRIUM HEALTH WAKE FOREST BAPTIST -CARE AT HOME
2000 FRONTIS PLAZA BLVD SUITE 303
WINSTON SALEM, NC 27103
5:
BAYADA HOME HEALTH CARE, INC
1605 WESTBROOK PLAZA DRIVE SUITE 401
WINSTON-SALEM, NC 27103
5:
CENTERWELL HOME HEALTH
2000 FRONTIS PLAZA BLVD SUITE 302
WINSTON SALEM, NC 27103
-:
CENTERWELL HOME HEALTH
720 PARKE CENTRE SUITE B
KERNERSVILLE, NC 27284
-:
YADKIN VALLEY HOME HEALTH
1477 CARROLLTON PIKE
HILLSVILLE, VA 24343
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Virginia

Major Cities in Virginia

Virginia Beach, VA (best, worst) Richmond, VA (best, worst)
Chesapeake, VA (best, worst) Norfolk, VA (best, worst)
Arlington, VA (best, worst) Roanoke, VA (best, worst)
Newport News, VA (best, worst) Fredericksburg, VA (best, worst)
Alexandria, VA (best, worst) Hampton, VA (best, worst)
Lynchburg, VA (best, worst) Charlottesville, VA (best, worst)
Portsmouth, VA (best, worst) Suffolk, VA (best, worst)
Blacksburg, VA (best, worst) Williamsburg, VA (best, worst)
Winchester, VA (best, worst) Centreville, VA (best, worst)
Dale City, VA (best, worst) Harrisonburg, VA (best, worst)