PCH HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 83%
738 MERCER STREET PRINCETON, WV 24740
304-323-3069
Data date: Jan 17, 2024
The Most Important Data about PCH HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PCH HOME HEALTH is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave PCH HOME HEALTH a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 06/03/1990. The agency costs MORE than the average agency nationally. The agency serves 143 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PCH HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PCH HOME HEALTH
Data as of Jan 17, 2024
Address:
738 MERCER STREET
PRINCETON, WV 24740
Medicare Provider Number: 517081
Participating in Medicare Since: June 03, 1990
Ownership Type: PROPRIETARY
Cost compared to national average: 109%
DTC Performance for PCH HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PCH HOME HEALTH.
Home Health Care Services
PCH HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PCH HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by PCH HOME HEALTH
PCH HOME HEALTH provides home health care services in these zip codes.
24701 24712 24714 24715 24716 24719 24726 24731 24732 24733 24736 24737 24738 24739 24740 24747 24801 24808 24811 24813 24815 24816 24817 24818 24822 24823 24827 24828 24830 24831 24834 24836 24839 24843 24844 24845 24847 24848 24849 24850 24853 24854 24855 24857 24860 24861 24862 24866 24867 24868 24869 24870 24871 24872 24873 24874 24878 24879 24880 24881 24882 24884 24887 24888 24892 24894 24895 24898 24918 24935 24945 24951 24963 24981 24985 25007 25008 25044 25048 25060 25062 25140 25174 25180 25209 25801 25802 25810 25811 25813 25817 25818 25820 25823 25825 25826 25827 25832 25836 25839 25841 25843 25844 25845 25848 25849 25851 25853 25857 25865 25870 25871 25873 25875 25876 25878 25880 25882 25902 25906 25908 25909 25911 25913 25915 25916 25918 25919 25920 25921 25922 25927 25928 25932 25943 25951 25969 25971 25977 25978 25979 25985 25989
Performance Measures for PCH HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 52.3% |
How Often Patients Got Better At Walking Or Moving Around | 93.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 91% |
How Often Patients Got Better At Bathing | 94.4% |
How Often Patients' Breathing Improved | 93.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 91.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 20.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.2% |
Patient Survey Responses for PCH HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PCH HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with PCH HOME HEALTH
These are the doctors who are affiliated with PCH HOME HEALTH.
- JOANNA BAILEY ( FAMILY PRACTICE - TUG RIVER HEALTH ASSOCIATION, INC )
- JEREMIAH MILLER ( FAMILY PRACTICE - NEW RIVER HEALTH ASSOCIATION INC )
- WILLIAM BIRD ( FAMILY PRACTICE - BLUESTONE HEALTH ASSOCIATION INC )
- JANET BRYANT ( NURSE PRACTITIONER )
- KYLE MUSCARI ( GENERAL PRACTICE - COMMUNITY HEALTH SYSTEMS INC )
- HAROLD HARVEY ( INTERNAL MEDICINE )
- BARRY VAUGHT ( NEUROLOGY - VAUGHT NEUROLOGICAL SERVICES )
- JAMIE BLANKENSHIP ( FAMILY PRACTICE )
- JESSICA ALIFF ( FAMILY PRACTICE - PRINCETON COMMUNITY HOSPITAL ASSN. INC. )
- ELY SALON ( INTERNAL MEDICINE - COMMUNITY HEALTH SYSTEMS INC )
- JOHN TABIT ( ORTHOPEDIC SURGERY - WEST VIRGINIA ORTHOPEDIC TRAUMA INC )
- LISA WALKER ( NURSE PRACTITIONER - RALEIGH GENERAL HOSPITAL LLC )
- SAMUEL MUSCARI ( FAMILY PRACTICE - FAMILY HEALTHCARE ASSOCIATES INC )
- RICHARD SHORTER ( FAMILY PRACTICE - WVVA HEALTH CARE ALLIANCE PC )
- ZACHARY HALSEY ( GENERAL PRACTICE - COMMUNITY HEALTH SYSTEMS INC )
- TODD SMITH ( INTERNAL MEDICINE - PRINCETON COMMUNITY HOSPITAL ASSN. INC. )
- MUSTAFA RAHIM ( INTERNAL MEDICINE )
- BEVERLY WHITT ( NURSE PRACTITIONER - PRINCETON COMMUNITY HOSPITAL ASSN. INC. )
- STEPHEN MILLER ( FAMILY PRACTICE - GREENBRIER PHYSICIANS INC )
- RONALD BILLIPS ( FAMILY PRACTICE - BLUESTONE HEALTH ASSOCIATION INC )
- ERICA SHREWSBURY ( NURSE PRACTITIONER - RALEIGH GENERAL HOSPITAL LLC )