The Worst Home Health Care Agencies in Durham, North Carolina

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Durham, North Carolina

There are 41 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Durham, North Carolina.)

Name	5-Star Quality of Care Rating
FRANKLIN COUNTY HOME HEALTH AG 107 INDUSTRIAL DRIVE LOUISBURG, NC 27549	1.5:
INTERIM HEALTHCARE (LYNCHBURG) 20566 TIMBERLAKE ROAD - SUITE C LYNCHBURG, VA 24502	1.5:
UNC HOME HEALTH 1101 WEAVER DAIRY RD, STE 200 CHAPEL HILL, NC 27514	2:
WARREN COUNTY HOME HEALTH AGEN 544 A WEST RIDGEWAY STREET WARRENTON, NC 27589	2:
LIBERTY HOME CARE 105 HUNT VALLEY DRIVE DUNN, NC 28334	2.5:
UNC HEALTH JOHNSTON HOME CARE AND HOSPICE 514 NORTH BRIGHTLEAF BLVD, SUITE 1502 SMITHFIELD, NC 27577	2.5:
PHC HOME HEALTH-WAKE 119 SW MAYNARD ROAD SUITE 170 A CARY, NC 27511	2.5:
LIBERTY HOME CARE, LLC 3134 WENDELL BLVD, LEVEL A WENDELL, NC 27591	2.5:
MEDI HOME HEALTH AGENCY 9131 ANSON WAY 204 RALEIGH, NC 27615	2.5:
LIBERTY HOME CARE, LLC 3414 N DUKE STREET, SUITE 201 DURHAM, NC 27705	2.5:
HEALTHVIEW HOME HEALTH & HOSPICE 1060 NC HIGHWAY 86 N YANCEYVILLE, NC 27379	2.5:
HALLMARK HOME HEALTH CARE 113 MALL DRIVE DANVILLE, VA 24540	2.5:
1ST CARE HOME HEALTH SOUTH BOSTON 425 MAIN ST SOUTH BOSTON, VA 24592	2.5:
CENTERWELL HOME HEALTH 1738 HILLANDALE ROAD, SUITE A DURHAM, NC 27706	3:
ADORATION HOME HEALTH 1941 S NC HIGHWAY 119 MEBANE, NC 27302	3:
3HC 855 S BECKFORD DRIVE, SUITE A HENDERSON, NC 27536	3:
LIBERTY HOME CARE AND HOSPICE 2943 RIVERSIDE DRIVE SUITE E DANVILLE, VA 24540	3:
SUNCREST HOME HEALTH 1001 NAVAHO DRIVE SUITE 150 RALEIGH, NC 27609	3.5:
LIBERTY HOME CARE 401 E THIRD STREET SILER CITY, NC 27344	3.5:
TRANSITIONS LIFECARE 250 HOSPICE CIRCLE RALEIGH, NC 27607	3.5:
WAKEMED HOME HEALTH 2920 HIGHWOODS BLVD SUITE RALEIGH, NC 27604	3.5:
CENTERWELL HOME HEALTH 3301 BENSON DRIVE, SUITE 222 RALEIGH, NC 27609	3.5:
DUKE HOME HEALTH 4321 MEDICAL PARK DR SUITE 101 DURHAM, NC 27704	3.5:
GENTIVA HEALTH SERVICES 3150 NORTH ELM STREET SUITE 102 GREENSBORO, NC 27408	3.5:
PRUITTHEALTH AT HOME - WAKE 513 EAST WHITAKER MILL ROAD RALEIGH, NC 27608	4:
SUNCREST HOME HEALTH 1009 SLATER ROAD STE 410 DURHAM, NC 27703	4:
ADORATION HOME HEALTH 116 NC HIGHWAY 65 REIDSVILLE, NC 27320	4:
BAYADA HOME HEALTH CARE, INC. 4000 WESTCHASE BLVD, SUITE 190 RALEIGH, NC 27612	4.5:
AMEDISYS HOME HEALTH 1005 SLATER ROAD SUITE 105 DURHAM, NC 27703	4.5:
WELL CARE HOME HEALTH, INC 8025 CREEDMOOR RD SUITE 200 RALEIGH, NC 27613	4.5:
AMEDISYS HOME HEALTH OF CHAPEL HILL 100 EUROPA DR CHAPEL HILL, NC 27517	4.5:
CENTERWELL HOME HEALTH 87 W CORNELIUS HARNETT BOULEVARD LILLINGTON, NC 27546	5:
CENTERWELL HOME HEALTH 74 WHEATON AVENUE YOUNGSVILLE, NC 27596	5:
BAYADA HOME HEALTH CARE, INC 807 NORTH MADISON BLVD ROXBORO, NC 27573	5:
COMMONWEALTH HEALTHCARE AT HOME 159 EXECUTIVE DRIVE, SUITE H-3 DANVILLE, VA 24541	5:
WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC. 106 N JOHNSON ST FUQUAY VARINA, NC 27526	-:
AVEANNA HEALTHCARE 110 HORIZON DRIVE SUITE 100 RALEIGH, NC 27615	-:
INTREPID USA HEALTHCARE SERVICES 4208 SIX FORKS ROAD ,SUITE 100 RALEIGH, NC 27609	-:
HOSPICE AND PALLIATIVE CARE OF GREENSBORO 2500 SUMMIT AVENUE GREENSBORO, NC 27405	-:
MEDI HOME HEALTH & HOSPICE 665 CARVER DRIVE SUITE B ROXBORO, NC 27573	-:
ALLCARE HOME HEALTH 242 NORDAN DRIVE DANVILLE, VA 24540	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst)	Raleigh, NC (best, worst)
Durham, NC (best, worst)	Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst)	Fayetteville, NC (best, worst)
Asheville, NC (best, worst)	Concord, NC (best, worst)
Wilmington, NC (best, worst)	Hickory, NC (best, worst)
Gastonia, NC (best, worst)	High Point, NC (best, worst)
Cary, NC (best, worst)	Burlington, NC (best, worst)
Greenville, NC (best, worst)	Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst)	Rocky Mount, NC (best, worst)
Apex, NC (best, worst)	Huntersville, NC (best, worst)