DUKE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 87%
4321 MEDICAL PARK DR SUITE 101 DURHAM, NC 27704
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Data date: Jan 17, 2024
The Most Important Data about DUKE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for DUKE HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave DUKE HOME HEALTH a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/09/1986. The agency costs LESS than the average agency nationally. The agency serves 85 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about DUKE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on DUKE HOME HEALTH
Data as of Jan 17, 2024
Address:
4321 MEDICAL PARK DR SUITE 101
DURHAM, NC 27704
Medicare Provider Number: 347136
Participating in Medicare Since: July 09, 1986
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 90%
DTC Performance for DUKE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for DUKE HOME HEALTH.
Home Health Care Services
DUKE HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for DUKE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
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5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by DUKE HOME HEALTH
DUKE HOME HEALTH provides home health care services in these zip codes.
27213 27215 27217 27231 27243 27244 27249 27253 27258 27278 27291 27302 27312 27343 27344 27349 27502 27503 27507 27509 27510 27511 27512 27513 27514 27515 27516 27517 27518 27519 27520 27522 27523 27525 27526 27527 27529 27536 27537 27539 27540 27541 27544 27545 27549 27559 27560 27562 27565 27571 27572 27573 27574 27581 27582 27583 27587 27591 27592 27596 27597 27601 27603 27604 27605 27606 27607 27608 27609 27610 27612 27613 27614 27615 27616 27617 27620 27701 27703 27704 27705 27707 27710 27712 27713
Performance Measures for DUKE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.3% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 76.9% |
How Often Patients Got Better At Walking Or Moving Around | 84.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 88.2% |
How Often Patients Got Better At Bathing | 86.8% |
How Often Patients' Breathing Improved | 87.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 83% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.7% |
Patient Survey Responses for DUKE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DUKE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
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Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 87% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with DUKE HOME HEALTH
These are the doctors who are affiliated with DUKE HOME HEALTH.
- PRISCILA TOMLIN ( NURSE PRACTITIONER - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- ANDREA KISS ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- PENNY JONES ( NURSE PRACTITIONER - DUKE UNIVERSITY HEALTH SYSTEM INC )
- BRIAN LEWIS ( GENERAL SURGERY - DUKE HEALTH INTEGRATED PRACTICE INC )
- ALEXANDER BORUN ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MEREDITH BARBOUR ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- DANIEL SHEPHERD BANIGAN ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- ELENA BEIDLER ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- JEFFREY CLOUGH ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- KATHRYN MOORE ( NEUROLOGY - DUKE HEALTH INTEGRATED PRACTICE INC )
- SO CHUNG ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- JEFFREY COONEY ( NEUROLOGY - DUKE HEALTH INTEGRATED PRACTICE INC )
- RACHEL GRAY ( PHYSICIAN ASSISTANT - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- JOHN KALLIANOS MD ( INTERNAL MEDICINE - TRIANGLE COMMUNITY PHYSICIANS PA )
- RACHEAL TUSHABE ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- BORIS GETMAN ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- JAN LEIGH-FLEMING ( INTERNAL MEDICINE - EMERGEORTHO PA )
- HEIDI WHITE ( GERIATRIC MEDICINE - DUKE HEALTH INTEGRATED PRACTICE INC )
- MATTHEW MATHIAS ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MICHELE NACOUZI ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- FIRAS CHAZLI ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MADHVI THAKKAR ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- TEAH BAYLESS ( FAMILY PRACTICE - DUKE HEALTH INTEGRATED PRACTICE INC )
- CHELSEA TAYLOR ( NURSE PRACTITIONER - DUKE UNIVERSITY HEALTH SYSTEM INC )
- EVODIE VERSULIEN ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- STEVEN OLSON ( ORTHOPEDIC SURGERY - DUKE HEALTH INTEGRATED PRACTICE INC )
- CECILY PETERSON ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- KRISHNA ALURI ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- SAMUEL STANLEY ( ORTHOPEDIC SURGERY - DUKE HEALTH INTEGRATED PRACTICE INC )
- DANA TODD ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- ELHAM MASOUDI ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- CHRISTOPHER BROWN ( ORTHOPEDIC SURGERY - DUKE HEALTH INTEGRATED PRACTICE INC )
- JOHN PAAT ( INTERNAL MEDICINE - COASTAL REHABILITATION INC )
- AMANDA ISBELL ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- BRUCE PEYSER ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- ERIKA JACUMIN ( PHYSICIAN ASSISTANT - DUKE HEALTH INTEGRATED PRACTICE INC )
- AMINA EGWIEKHOR ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- LINDA HARPOLE ( INTERNAL MEDICINE - DUKE HEALTH INTEGRATED PRACTICE INC )
- CHRISTOPHER FINK ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MICHAEL MEREDITH ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- CHRISTINA BECK ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MICHAEL KERZNER ( PODIATRY - DUKE UNIVERSITY HEALTH SYSTEM INC )
- DEBORAH BALLARD ( NURSE PRACTITIONER - DUKE HEALTH INTEGRATED PRACTICE INC )
- KOMBIZ KLEIN ( INTERNAL MEDICINE - TRIANGLE COMMUNITY PHYSICIANS PA )
- LAWRENCE GREENBLATT ( INTERNAL MEDICINE - DUKE HEALTH INTEGRATED PRACTICE INC )
- SHARON SUSON ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- KIMBERLY STRUBLE ( PHYSICIAN ASSISTANT - DUKE HEALTH INTEGRATED PRACTICE INC )
- JOHN KIHM ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- MONICA BARNES-DURITY ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MICHAEL BOLOGNESI ( ORTHOPEDIC SURGERY - DUKE HEALTH INTEGRATED PRACTICE INC )
- ANDREW HANSELMAN ( ORTHOPEDIC SURGERY - DUKE HEALTH INTEGRATED PRACTICE INC )
- MATTHEW INGRASSIA ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- ANNE GLOVER ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- KHURAM BHUTTA ( HOSPITALIST - UNC ROCKINGHAM HEALTH CARE INC )
- KRISTI SMITH ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- SUMAN PRASAD ( INTERNAL MEDICINE )
- CAMILO ORTEGA PARRA ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- JESSICA MATTOX ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- TANIA OBREMSKI ( NURSE PRACTITIONER - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- DAVID HALPERN ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- MUIRAT KESHINRO ( INTERNAL MEDICINE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- JANE TRINH ( PEDIATRIC MEDICINE - DUKE HEALTH INTEGRATED PRACTICE INC )
- HOPE URONIS ( MEDICAL ONCOLOGY - DUKE HEALTH INTEGRATED PRACTICE INC )
- LORRAINE SEASE ( FAMILY PRACTICE - DUKE UNIVERSITY AFFILIATED PHYSICIANS INC )
- KYLE WAMELINK ( PODIATRY - DUKE UNIVERSITY HEALTH SYSTEM INC )