The Worst Home Health Care Agencies in Concord, Massachusetts

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Concord, Massachusetts

There are 185 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Concord, Massachusetts.)

Name	5-Star Quality of Care Rating
MAESTRO-CONNECTIONS VNA 439 S UNION STREET, BLDG 2, SUITE 209 LAWRENCE, MA 01843	1:
EZ HEALTHCARE OF BOSTON GROUP INC 73 CEDAR STREET ROXBURY, MA 02119	1:
SOLACE HEALTHCARE SOLUTIONS, LLC 16 GREENDALE ROAD, UNIT 2 BOSTON, MA 02126	1:
BRIGHAM HOME CARE SERVICES INC 84 S FRANKLIN ST, UNIT B HOLBROOK, MA 02343	1:
ROYAL COMFORT HOME CARE INC 280 MERRIMACK STREET, SUITE 530 LAWRENCE, MA 01840	1:
NAMASTE HOME CARE LLC 360 MERRIMACK ST STE 154 LAWRENCE, MA 01840	1:
HEALTH STAR HOME CARE LLC 19B CROSBY DRIVE, STE 160 BEDFORD, MA 01730	1:
INTEGRITY HOME CARE SOLUTIONS LLC 1565 MAIN STREET, BLDG 2 TEWKSBURY, MA 01876	1:
LOVE AND MERCY HOME HEALTHCARE LLC 30 EASTBROOK RD UNIT 403 DEDHAM, MA 02026	1.5:
LEONARD ONEHIREBA ATIVIE IDEAL HEALTH CARE SYSTEM 2 BOURBON STREET, SUITE 200 PEABODY, MA 01960	1.5:
TRANSITIONS HOME HEALTH & PRIVATE CARE CO 379 MAIN STREET FITCHBURG, MA 01420	1.5:
ABLE HOME CARE, LLC 8 ESSEX CENTER DRIVE, SUITE 100 PEADOBY, MA 01960	1.5:
ABP BEST HOME CARE AGENCY, INC 29 CRAFTS STREET, SUITE 550 NEWTON, MA 02458	1.5:
CROSSWAY HOMECARE LLC 30 MASS AVENUE, SUITE 306 NORTH ANDOVER, MA 01845	1.5:
MULTICULTURAL HOME CARE, INC 330 THE LYNNWAY, SUITE 103 LYNN, MA 01902	1.5:
T & N RELIABLE NURSING CARE, LLC MA 31 AUBURN STREET WORCESTER, MA 01609	1.5:
BEYOND HEALTHCARE AGENCY, LLC 10 NEW ENGLAND BUSINESS CENTER, SUITE 105 ANDOVER, MA 01810	1.5:
LIFOD HOME HEALTH CARE LLC 280 MERRIMACK STREET, STE 321-323 LAWRENCE, MA 01843	1.5:
CARING HEARTS HOMECARE INC 188 MAIN STREET, SUITE 201 WILMINGTON, MA 01887	1.5:
ALLIANCE HOME CARE VISITING NURSE AGENCY 400 WEST CUMMINGS PARK, SUITE 3775 WOBURN, MA 01801	1.5:
CENTURY HOMECARE LLC 65 WATER STREET, 2ND FLOOR WORCESTER, MA 01604	1.5:
BOSTON HOME CARE, LLC 12 A ELMWOOD STREET REVERE, MA 02151	1.5:
ALTRANAIS HOME CARE LLC 235 CHESTNUT STREET, FL 2 SPRINGFIELD, MA 01103	1.5:
BOSTON HOME HEALTH AIDES, LLC 1 UNION STREET LAWRENCE, MA 01840	1.5:
ALL AT HOME HEALTH CARE LLC 20 LINDEN STREET, 2ND FLOOR ALLSTON, MA 02134	2:
ICK-ASSURANCE HOME HEALTH CARE INC 960 SOUTH ST FL 2 FITCHBURG, MA 01420	2:
INTERNATIONAL HEALTH SOLUTIONS 319A ALLSTON STREET BRIGHTON, MA 02135	2:
ART OF CARE INC 1320 CENTRE STREET, SUITE 104 NEWTON, MA 02459	2:
BROOKSBY VILLAGE, INC 300 BROOKSBY VILLAGE DRIVE PEABODY, MA 01960	2:
HEALTHY AT HOME, INC 77 NORTHEASTERN BLVD NASHUA, NH 03062	2:
VNA OF EASTERN MASSACHUSETTS 259 LOWELL STREET SOMERVILLE, MA 02144	2:
UPHAMS HOME HEALTH CARE 415 COLUMBIA ROAD, MAIL STOP 415-1 BOSTON, MA 02125	2.5:
HEALTH ALLIANCE HOME HEALTH AND HOSPICE 60 HOSPITAL ROAD LEOMINSTER, MA 01453	2.5:
MASS GENERAL BRIGHAM HOME CARE, INC 95 WELLS AVE STE 320 NEWTON, MA 02459	2.5:
ORIOL HOME HEALTH, INC 52 BOYDEN ROAD, SUITE 209 HOLDEN, MA 01520	2.5:
AT HOME SENIOR CARE, INC 36 JACONNET STREET, #104 NEWTON, MA 02461	2.5:
OVERLOOK VISITING NURSE ASSOCIATION INC 267 AMHERST ROAD, SUITE 2B SUNDERLAND, MA 01375	2.5:
CARING BEES HEALTHCARE INC 1558 DORCHESTER AVENUE, SUITE 202 DORCHESTER, MA 02122	2.5:
NATICK WALPOLE VISITING NURSE ASSOCIATION 55 WEST STREET PO BX 252 WALPOLE, MA 02081	2.5:
NASHOBA NURSING SERVICE 3 PATTERSON ROAD, SUITE 3 SHIRLEY, MA 01464	2.5:
GREATER BOSTON HOME HEALTH CARE, LLC 1208B VFW PARKWAY, SUITE 302 BOSTON, MA 02132	3:
ACTON PUBLIC HEALTH NURSING SE 30 SUDBURY ROAD ACTON, MA 01720	3:
BLISSFUL HOMECARE, LLC 90 SUTTON STREET, SUITE 3-4 NORTH ANDOVER, MA 01845	3:
ACE MEDICAL SERVICES, INC 90 MADISON STREET, SUITE 600 WORCESTER, MA 01608	3:
BAYADA HOME HEALTH CARE, INC 2 MOUNT ROYAL AVENUE, SUITE 350 MARLBOROUGH, MA 01752	3:
LOYAL HOME CARE SERVICES 425 LAKE AVE, N, SUITE 102 WORCESTER, MA 01605	3:
GUARDIAN HEALTHCARE 891 CENTRE STREET JAMAICA PLAIN, MA 02130	3:
EXCELLA HOMECARE INC 35 NEW ENGLAND BUSINESS CENTER DR STE 207 ANDOVER, MA 01810	3:
HORIZON HOME CARE, LLC 2314 MAIN STREET TEWKSBURY, MA 01876	3:
WEST RIVER HOME HEALTH 63 KENDRICK STREET NEEDHAM, MA 02494	3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst)	Springfield, MA (best, worst)
Worcester, MA (best, worst)	Barnstable, MA (best, worst)
New Bedford, MA (best, worst)	Leominster, MA (best, worst)
Cambridge, MA (best, worst)	Lowell, MA (best, worst)
Brockton, MA (best, worst)	Quincy, MA (best, worst)
Lynn, MA (best, worst)	Fall River, MA (best, worst)
Newton, MA (best, worst)	Somerville, MA (best, worst)
Lawrence, MA (best, worst)	Framingham, MA (best, worst)
Haverhill, MA (best, worst)	Waltham, MA (best, worst)
Malden, MA (best, worst)	Weymouth, MA (best, worst)