EXCELLA HOMECARE INC: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3 out of 5): , Patient Recommendation: 88%

 35 NEW ENGLAND BUSINESS CENTER DR STE 207 ANDOVER, MA 01810

  978-388-4500

Data date: Jan 17, 2024

The Most Important Data about EXCELLA HOMECARE INC

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for EXCELLA HOMECARE INC is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave EXCELLA HOMECARE INC a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/10/2007. The agency costs MORE than the average agency nationally. The agency serves 249 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about EXCELLA HOMECARE INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on EXCELLA HOMECARE INC

Data as of Jan 17, 2024

Address:

35 NEW ENGLAND BUSINESS CENTER DR STE 207

ANDOVER, MA 01810

Click for Map

The Best Home Health Agencies around ANDOVER

The Worst Home Health Agencies around ANDOVER

Medicare Provider Number: 227500

Participating in Medicare Since: July 10, 2007

Ownership Type: PROPRIETARY

Cost compared to national average: 106%

DTC Performance for EXCELLA HOMECARE INC

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for EXCELLA HOMECARE INC.

Home Health Care Services

EXCELLA HOMECARE INC offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services

Ratings for EXCELLA HOMECARE INC

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by EXCELLA HOMECARE INC

EXCELLA HOMECARE INC provides home health care services in these zip codes.

01432 01440 01450 01460 01463 01464 01469 01474 01605 01606 01701 01702 01718 01719 01720 01721 01730 01741 01742 01746 01748 01749 01752 01754 01760 01772 01773 01775 01776 01778 01801 01803 01805 01810 01821 01824 01826 01827 01830 01832 01833 01834 01835 01840 01841 01843 01844 01845 01850 01851 01852 01854 01860 01862 01863 01864 01867 01876 01879 01880 01886 01887 01890 01901 01902 01904 01905 01906 01907 01908 01913 01915 01921 01922 01923 01929 01930 01938 01940 01944 01945 01949 01950 01951 01952 01960 01965 01966 01969 01970 01982 01983 01984 01985 02019 02020 02021 02025 02026 02030 02032 02035 02038 02043 02045 02048 02050 02052 02053 02054 02056 02061 02062 02065 02066 02067 02072 02081 02090 02093 02109 02111 02113 02114 02115 02116 02118 02119 02120 02121 02122 02124 02125 02126 02127 02128 02129 02130 02131 02132 02134 02135 02136 02138 02139 02140 02141 02142 02143 02144 02145 02148 02149 02150 02151 02152 02155 02156 02169 02170 02171 02176 02180 02184 02186 02188 02189 02190 02191 02199 02210 02215 02269 02301 02302 02303 02322 02324 02327 02332 02333 02334 02338 02339 02341 02343 02344 02346 02351 02356 02359 02364 02367 02368 02370 02375 02379 02382 02420 02421 02445 02446 02451 02452 02453 02456 02458 02459 02460 02461 02462 02464 02465 02467 02468 02471 02472 02474 02476 02478 02481 02482 02492 02493 02494 02703 02718 02760 02762 02763 02766 02767 02780 03038 03051 03052 03053 03060 03062 03063 03064 03076 03079 03087 03104 03109 03841 03848 03865

Performance Measures for EXCELLA HOMECARE INC

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97.3%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 71.3%
How Often Patients Got Better At Walking Or Moving Around 82.8%
How Often Patients Got Better At Getting In And Out Of Bed 82.4%
How Often Patients Got Better At Bathing 89.1%
How Often Patients' Breathing Improved 82.5%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 92.2%
How Often Home Health Patients Had To Be Admitted To The Hospital 17.1%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 12.6%

Patient Survey Responses for EXCELLA HOMECARE INC

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for EXCELLA HOMECARE INC to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 88% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 86% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 78% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 88% (Nat: 85%)
Higher
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 79% (Nat: 78%)
Higher

Medical Professionals Associated with EXCELLA HOMECARE INC

These are the doctors who are affiliated with EXCELLA HOMECARE INC.