The Worst Home Health Care Agencies in Boone, North Carolina

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Boone, North Carolina

There are 36 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Boone, North Carolina.)

Name 5-Star Quality of Care Rating
SOUTHWEST VA HOME HEALTH CARE
2752 GLENDALE RD
GALAX, VA 24333
1.5:
BLUE RIDGE HOME HEALTH CARE
28 SHADE TREE LANE
GALAX, VA 24333
2:
HOME NURSING COMPANY INC
1770 EAST MAIN STREET - P O BOX 669
LEBANON, VA 24266
2:
IREDELL HOME HEALTH
541 GAITHER ROAD
STATESVILLE, NC 28625
2.5:
ADORATION HOME HEALTH
461 HARPER AVENUE SW
LENOIR, NC 28645
2.5:
MEDI HOME HEALTH AGENCY
180 W MAIN AVE
TAYLORSVILLE, NC 28681
2.5:
MEDI HOME HEALTH AND HOSPICE
1877 NC HWY 163
WEST JEFFERSON, NC 28694
2.5:
ATRIUM HEALTH AT HOME BLUE RIDGE
141 FIDDLERS RUN BLVD
MORGANTON, NC 28655
3:
BALLAD HEALTH HOMECARE
509 MED TECH PARKWAY SUITE 200
JOHNSON CITY, TN 37604
3:
ADORATION HOME HEALTH
105 JACK WHITE DRIVE
KINGSPORT, TN 37664
3:
ACCESS HOME HEALTH CARE AND REHABILITATION
1123 E STUART DRIVE
GALAX, VA 24333
3:
BALLAD HEALTH HOMECARE - ABINGDON
611 CAMPUS DRIVE SUITE 300
ABINGDON, VA 24210
3:
CENTERWELL HOME HEALTH
9 OLDE EASTWOOD VILLAGE BLVD
ASHEVILLE, NC 28803
3.5:
CAREPARTNERS HOME HEALTH SERVICES
68 SWEETEN CREEK ROAD
ASHEVILLE, NC 28801
3.5:
ENHABIT HOME HEALTH
70 NORTH MAIN STREET SUITE 3
MARION, NC 28752
3.5:
CENTERWELL HOME HEALTH
579 GREENWAY ROAD SUITE 103
BOONE, NC 28607
3.5:
BALLAD HEALTH HOMECARE
1205 SNIDER STREET
MARION, VA 24354
3.5:
GENTIVA HEALTH SERVICES
1985 TATE BLVD SE
HICKORY, NC 28602
4:
PRUITTHEALTH AT HOME - AVERY
3616 MITCHELL AVENUE, SUITES 5 - 6
NEWLAND, NC 28657
4:
WAKE FOREST BAPTIST HEALTH CARE AT HOME, LLC
126 EXECUTIVE DRIVE, SUITE 100
WILKESBORO, NC 28697
4:
YADKIN VALLEY HOME HEALTH
560 WINSTON ROAD, SUITE B
JONESVILLE, NC 28642
4:
AMEDISYS HOME HEALTH
2913 BOONES CREEK RD STE 6
JOHNSON CITY, TN 37615
4:
CENTERWELL HOME HEALTH
2004 AMERICAN WAY SUITE 121
KINGSPORT, TN 37660
4:
TWIN COUNTY REGIONAL HOME HEALTH
963 EAST STUART DRIVE, SUITE 1
GALAX, VA 24333
4:
HOME NURSING SERVICES OF SOUTHWEST VA INC
26104 LEE HIGHWAY
ABINGDON, VA 24211
4:
INTREPID USA HEALTHCARE SERVICES
230 CHARWOOD DRIVE SUITE B
ABINGDON, VA 24210
4:
DIVINE HOME CARE, INC
1283 EAST MAIN STREET
LEBANON, VA 24266
4:
LAKE NORMAN HOME HEALTH
142 S CARDIGAN WAY SUITE D-1
MOORESVILLE, NC 28117
4.5:
CENTERWELL HOME HEALTH
1985 TATE BLVD SE SUITE 303
HICKORY, NC 28602
4.5:
GUARDIAN HOME HEALTH
100 MAIN AVENUE NW SUITE 200
HICKORY, NC 28601
4.5:
NHC HOMECARE JOHNSON CITY
109 WHITEWOOD BLVD.
JOHNSON CITY, TN 37604
4.5:
AMEDISYS HOME HEALTH CARE
1500 WEST ELK AVENUE SUITE 201
ELIZABETHTON, TN 37643
4.5:
AMEDISYS HOME HEALTH CARE
16009 PORTERFIELD HIGHWAY
ABINGDON, VA 24210
4.5:
INTERIM HEALTHCARE OF THE TRIA
200 1ST AVE NW SUITE 314
HICKORY, NC 28601
-:
MAXIM HEALTHCARE SERVICES
208 SUNSET DRIVE SUITE 503
JOHNSON CITY, TN 37604
-:
YADKIN VALLEY HOME HEALTH
1477 CARROLLTON PIKE
HILLSVILLE, VA 24343
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst) Raleigh, NC (best, worst)
Durham, NC (best, worst) Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst) Fayetteville, NC (best, worst)
Asheville, NC (best, worst) Concord, NC (best, worst)
Wilmington, NC (best, worst) Hickory, NC (best, worst)
Gastonia, NC (best, worst) High Point, NC (best, worst)
Cary, NC (best, worst) Burlington, NC (best, worst)
Greenville, NC (best, worst) Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst) Rocky Mount, NC (best, worst)
Apex, NC (best, worst) Huntersville, NC (best, worst)