UCSF MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare UCSF MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 79%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UCSF MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UCSF MEDICAL CENTER, Survey Analysis.)

In the briefest summary, UCSF MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in SAN FRANCISCO, CA. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50454. It does provide emergency services. There are 2,330 medical professionals and 134 doctor groups affiliated with the hospital. On average at UCSF MEDICAL CENTER, emergency patients were charged $31,640. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 79% of the patients surveyed definitely recommended UCSF MEDICAL CENTER, while only 4% did not recommend going to UCSF MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for UCSF MEDICAL CENTER

Address:

505 PARNASSUS AVE, BOX 0296
SAN FRANCISCO, CA 94143
(415) 353-2733
Click for Map

Medicare Provider Number:

50454

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for UCSF MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for UCSF MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UCSF MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 27 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 56 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 79 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 79 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UCSF MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UCSF MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UCSF MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at UCSF MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $59
Outpatient (1 to 3 days Prior to Index Hospital Admission) $119
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $533
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $17,898
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $2,375
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $984
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $121
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,047
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,583
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,454
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $170
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,236
Total (Complete Episode) $31,640

Infection Rates at UCSF MEDICAL CENTER

These measures show how often patients at UCSF MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.82 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.39 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 46,414.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 51.16 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 55.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.83 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 25,415.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 41.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 46.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.12 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.39 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.38 / Same
SSI - Colon Surgery: Number of Procedures 498.00 / Same
SSI - Colon Surgery: Predicted Cases 12.97 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 0.77 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.58 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 420.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.12 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.32 / Same
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 1.16 / Same
MRSA Bacteremia: Patient Days 270,627.00 / Same
MRSA Bacteremia: Predicted Cases 20.85 / Same
MRSA Bacteremia: Observed Cases 15.00 / Same
MRSA Bacteremia 0.72 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.61 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.93 / Better
Clostridium Difficile (C.Diff): Patient Days 247,000.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 114.82 / Better
Clostridium Difficile (C.Diff): Observed Cases 87.00 / Better
Clostridium Difficile (C.Diff) 0.76 / Better

How UCSF MEDICAL CENTER Compares to Other Similar Facilities

This is how UCSF MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN FRANCISCO, CA

Worst Hospitals in SAN FRANCISCO, CA

Percentages of Complications and Deaths at UCSF MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 11.7% SAME
Death rate for CABG surgery patients 2.8% SAME
Death rate for COPD patients 7.4% SAME
Death rate for heart failure patients 8% Better
Death rate for pneumonia patients 13.1% Better
Death rate for stroke patients 12.3% SAME
Pressure ulcer rate 0.25% Better
Death rate among surgical inpatients with serious treatable complications 115.22% Better
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 1.92% SAME
Postoperative acute kidney injury requiring dialysis rate 1.26% SAME
Postoperative respiratory failure rate 6.91% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.55% SAME
Postoperative sepsis rate 4.68% SAME
Postoperative wound dehiscence rate 1.56% SAME
Abdominopelvic accidental puncture or laceration rate 0.79% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.83% Better

Skilled Nursing Facilities Near UCSF MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UCSF MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Washington Center 5:
San Leandro Healthcare Center 5:
Piedmont Gardens Health Facility 5:
St Anthony Care Center 5:
Marina Garden Nursing Center 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
Alameda County Medical Center D/p Snf 5:
Medical Hill Healthcare Center 5:
Pleasant Hill Post Acute 5:
La Casa Via Transitional Care Center 5:
California Pacific Medical Ctr- Davies Campus Hosp 5:
Vi at Palo Alto 5:
Springs Road Healthcare 5:
The Tamalpais 5:
Emmanuel Post Acute Care - Hayward 5:
All Saint's Subacute and Transitional Care 5:
Canyon Creek Post-Acute 5:
Driftwood Healthcare Center - Hayward 5:
Excell Health Care Center 5:
Webster House 5:
Orinda Care Center, LLC 5:
San Bruno Skilled Nursing 5:
Legacy Post Acute Care 5:
Morton Bakar Center 5:
The Avenues Transitional Care Center 5:
Zuckerberg San Francisco General Hosp and Trauma Snf 5:
Creekside Healthcare Center 5:
Alameda Hospital D/p Snf 5:
Hayes Convalescent Hospital 5:
East Bay Post-Acute 5:
Brookside Skilled Nursing Hospital 5:
Lake Merritt Healthcare Center LLC 5:
Bay Area Healthcare Center 5:
We Care Skilled Nursing Facility 5:
Baywood Court Health Center 5:
Sequoias San Francisco Convalescent Hospital 5:
Oakland Healthcare and Wellness Center 5:
Redwood Healthcare Center LLC 5:
Pacifica Nursing and Rehabilitation Center 5:
Kaiser Permanente Post-Acute Care Center 5:
Bayberry Skilled Nursing and Healthcare Center 5:
Shields Nursing Center 5:
Masonic Home 5:
Richmond Post Acute Care 5:
Shields Richmond Nursing Center 5:
Valley Pointe Nursing and Rehabilitation Center 5:
Lawton Skilled Nursing and Rehabilitation Center 5:
Linda Mar Care Center 5:
St Francis Healthcare Center 5:
Diablo Valley Post Acute 5:
Garfield Neurobehavioral Center 5:
Central Gardens Post Acute 4:
Villa Marin 4:
Hayward Healthcare and Wellness Center 4:
St. Anne's Home 4:
Windsor Rosewood Care Center 4:
Windsor Post-Acute Care Center of Hayward 4:
Laurel Heights Community Care 4:
San Francisco Towers 4:
Pine Ridge Care Center 4:
City View Post Acute 4:
Bellaken Skilled Nursing Center 4:
Brookdale Healthcare and Wellness Centre, LP 4:
St Paul's Towers 4:
Mcclure Post Acute 4:
San Pablo Healthcare and Wellness Center 4:
San Rafael Healthcare and Wellness Center, LP 4:
Berkeley Pines Skilled Nursing Center 4:
Elmwood Care Center 4:
Moraga Post Acute 4:
Chaparral House 4:
Jones Convalescent Hospital 4:
Promedica Skilled Nursing and Rehab (rossmoor) 4:
Bethesda Home 4:
Greenridge Post Acute 4:
South Marin Health and Wellness Center 4:
San Francisco Health Care 4:
Hayward Hills Health Care Center 4:
Pacific Heights Transitional Care Center 3:
Victorian Post Acute 3:
Oakland Heights Nursing and Rehabilitation 3:
All Saint's Maubert 3:
Peninsula Post-Acute 3:
San Francisco Post Acute 3:
Kyakameena Care Center 3:
Smith Ranch Skilled Nursing and Rehabilitation Cente 3:
Bancroft Healthcare Center 3:
Promedica Skilled Nursing and Rehab (tice Valley) 3:
Walnut Creek Skilled Nursing and Rehabilitation Cent 3:
Jewish Home and Rehab Center D/p Snf 3:
Tampico Terrace Care Center 3:
Martinez Healthcare Center 3:
Concord Post Acute 3:
Vale Healthcare Center 3:
Golden Heights Healthcare 3:
Bay View Rehabilitation Hospital, LLC 3:
Crown Bay Nursing and Rehabilitation Center 3:
Vista Post Acute 3:
Fruitvale Healthcare Center 3:
Hayward Convalescent Hospital 2:

Medical Groups Affiliated with UCSF MEDICAL CENTER

There are 2,330 doctors and 134 medical groups that are affiliated with UCSF MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UCSF MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UCSF MEDICAL CENTER.