CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL Review

Get Information, Ratings, Surveys, and Compare CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 69%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL, Survey Analysis.)

In the briefest summary, CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL is one of the types of hospitals called Acute Care Hospitals. It is in SAN FRANCISCO, CA. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50055. It does provide emergency services. There are 365 medical professionals and 55 doctor groups affiliated with the hospital. On average at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL, emergency patients were charged $23,220. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 69% of the patients surveyed definitely recommended CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL, while only 6% did not recommend going to CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

Address:

3555 CESAR CHAVEZ
SAN FRANCISCO, CA 94110
(415) 641-6562
Click for Map

Medicare Provider Number:

50055

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

Overall Rating:



The Overall Hospital Quality Star Rating for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 27 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL: Not Available

Detailed table for spending and period for patients at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $6
Outpatient (1 to 3 days Prior to Index Hospital Admission) $39
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $5
Carrier (1 to 3 days Prior to Index Hospital Admission) $656
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,686
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,517
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $963
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $192
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,019
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $533
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,380
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $90
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,086
Total (Complete Episode) $23,220

Infection Rates at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

These measures show how often patients at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.91 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,812.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,499.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.26 / Same
SSI - Colon Surgery: Number of Procedures 62.00 / Same
SSI - Colon Surgery: Predicted Cases 1.32 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 61.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.41 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.57 / Same
MRSA Bacteremia: Patient Days 25,250.00 / Same
MRSA Bacteremia: Predicted Cases 1.90 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.67 / Better
Clostridium Difficile (C.Diff): Patient Days 24,893.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 18.63 / Better
Clostridium Difficile (C.Diff): Observed Cases 6.00 / Better
Clostridium Difficile (C.Diff) 0.32 / Better

How CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL Compares to Other Similar Facilities

This is how CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN FRANCISCO, CA

Worst Hospitals in SAN FRANCISCO, CA

Percentages of Complications and Deaths at CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.3% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.2% SAME
Death rate for heart failure patients 9.6% SAME
Death rate for pneumonia patients 15.6% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.48% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.57% SAME
Postoperative acute kidney injury requiring dialysis rate 1.51% SAME
Postoperative respiratory failure rate 6.26% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.22% SAME
Postoperative sepsis rate 4.6% SAME
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 0.97% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Masonic Home 5:
Washington Center 5:
Emmanuel Post Acute Care - Hayward 5:
Garfield Neurobehavioral Center 5:
Shields Richmond Nursing Center 5:
California Pacific Medical Ctr- Davies Campus Hosp 5:
Canyon Creek Post-Acute 5:
Fremont Healthcare Center 5:
Alameda County Medical Center D/p Snf 5:
Pleasant Hill Post Acute 5:
Webster House 5:
Zuckerberg San Francisco General Hosp and Trauma Snf 5:
Linda Mar Care Center 5:
Redwood Healthcare Center LLC 5:
Creekside Healthcare Center 5:
Morton Bakar Center 5:
Piedmont Gardens Health Facility 5:
East Bay Post-Acute 5:
Hayes Convalescent Hospital 5:
All Saint's Subacute and Transitional Care 5:
Baywood Court Health Center 5:
San Leandro Healthcare Center 5:
Bay Area Healthcare Center 5:
Driftwood Healthcare Center - Hayward 5:
St Francis Healthcare Center 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
St Anthony Care Center 5:
La Casa Via Transitional Care Center 5:
Orinda Care Center, LLC 5:
Lawton Skilled Nursing and Rehabilitation Center 5:
Crestwood Manor - Fremont 5:
Alameda Hospital D/p Snf 5:
Shields Nursing Center 5:
Brookside Skilled Nursing Hospital 5:
Medical Hill Healthcare Center 5:
We Care Skilled Nursing Facility 5:
Excell Health Care Center 5:
Oakland Healthcare and Wellness Center 5:
Kaiser Permanente Post-Acute Care Center 5:
Sequoias San Francisco Convalescent Hospital 5:
Danville Post-Acute Rehab 5:
The Avenues Transitional Care Center 5:
Vi at Palo Alto 5:
Crestwood Treatment Center 5:
Springs Road Healthcare 5:
Lake Merritt Healthcare Center LLC 5:
Pacifica Nursing and Rehabilitation Center 5:
The Tamalpais 5:
Bayberry Skilled Nursing and Healthcare Center 5:
Valley Pointe Nursing and Rehabilitation Center 5:
Diablo Valley Post Acute 5:
Legacy Post Acute Care 5:
San Bruno Skilled Nursing 5:
Stonebrook Healthcare Center 5:
Richmond Post Acute Care 5:
Marina Garden Nursing Center 5:
Promedica Skilled Nursing and Rehab (rossmoor) 4:
Niles Canyon Post Acute 4:
San Francisco Health Care 4:
Moraga Post Acute 4:
Central Gardens Post Acute 4:
St. Anne's Home 4:
Windsor Rosewood Care Center 4:
Hayward Hills Health Care Center 4:
Laurel Heights Community Care 4:
San Francisco Towers 4:
City View Post Acute 4:
Bellaken Skilled Nursing Center 4:
Greenridge Post Acute 4:
San Pablo Healthcare and Wellness Center 4:
Brookdale Healthcare and Wellness Centre, LP 4:
Hayward Healthcare and Wellness Center 4:
St Paul's Towers 4:
Windsor Post-Acute Care Center of Hayward 4:
Mcclure Post Acute 4:
Chaparral House 4:
South Marin Health and Wellness Center 4:
Berkeley Pines Skilled Nursing Center 4:
Elmwood Care Center 4:
Pine Ridge Care Center 4:
Villa Marin 4:
Windsor Country Drive Care Center 4:
Jones Convalescent Hospital 4:
San Rafael Healthcare and Wellness Center, LP 4:
The Terraces at Los Altos Health Facility 4:
Bethesda Home 4:
Crown Bay Nursing and Rehabilitation Center 3:
Golden Heights Healthcare 3:
Fruitvale Healthcare Center 3:
Walnut Creek Skilled Nursing and Rehabilitation Cent 3:
Peninsula Post-Acute 3:
Vista Post Acute 3:
Pacific Heights Transitional Care Center 3:
Victorian Post Acute 3:
Oakland Heights Nursing and Rehabilitation 3:
All Saint's Maubert 3:
Kyakameena Care Center 3:
Concord Post Acute 3:
Vale Healthcare Center 3:
Promedica Skilled Nursing and Rehab (tice Valley) 3:

Medical Groups Affiliated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL

There are 365 doctors and 55 medical groups that are affiliated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL.

Affiliated Doctor Groups


The list of medical professionals associated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL is very long, so we have added another pages. See a list of medical professionals associated with CALIFORNIA PACIFIC MEDICAL CENTER - MISSION BERNAL.