POMONA VALLEY HOSPITAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare POMONA VALLEY HOSPITAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 68%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of POMONA VALLEY HOSPITAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with POMONA VALLEY HOSPITAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, POMONA VALLEY HOSPITAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in POMONA, CA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50231. It does provide emergency services. There are 414 medical professionals and 122 doctor groups affiliated with the hospital. On average at POMONA VALLEY HOSPITAL MEDICAL CENTER, emergency patients were charged $26,104. This is lower than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 68% of the patients surveyed definitely recommended POMONA VALLEY HOSPITAL MEDICAL CENTER, while only 7% did not recommend going to POMONA VALLEY HOSPITAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for POMONA VALLEY HOSPITAL MEDICAL CENTER

Address:

1798 N GAREY AVE
POMONA, CA 91767
(909) 865-9500
Click for Map

Medicare Provider Number:

50231

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for POMONA VALLEY HOSPITAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for POMONA VALLEY HOSPITAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for POMONA VALLEY HOSPITAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of POMONA VALLEY HOSPITAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the POMONA VALLEY HOSPITAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for POMONA VALLEY HOSPITAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at POMONA VALLEY HOSPITAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $25
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $62
Outpatient (1 to 3 days Prior to Index Hospital Admission) $70
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $47
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $750
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,542
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,707
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $741
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $248
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,357
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $955
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,956
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $118
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,498
Total (Complete Episode) $26,104

Infection Rates at POMONA VALLEY HOSPITAL MEDICAL CENTER

These measures show how often patients at POMONA VALLEY HOSPITAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.21 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.06 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 9,775.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 11.76 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,076.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 13.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.77 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.21 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.56 / Same
SSI - Colon Surgery: Number of Procedures 207.00 / Same
SSI - Colon Surgery: Predicted Cases 6.18 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.65 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 80.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.74 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.12 / Same
MRSA Bacteremia: Upper Confidence Limit 1.24 / Same
MRSA Bacteremia: Patient Days 101,432.00 / Same
MRSA Bacteremia: Predicted Cases 6.58 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.46 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.38 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.74 / Better
Clostridium Difficile (C.Diff): Patient Days 81,064.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 66.96 / Better
Clostridium Difficile (C.Diff): Observed Cases 36.00 / Better
Clostridium Difficile (C.Diff) 0.54 / Better

How POMONA VALLEY HOSPITAL MEDICAL CENTER Compares to Other Similar Facilities

This is how POMONA VALLEY HOSPITAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in POMONA, CA

Worst Hospitals in POMONA, CA

Percentages of Complications and Deaths at POMONA VALLEY HOSPITAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 3.3% SAME
Death rate for COPD patients 11.4% SAME
Death rate for heart failure patients 10.8% SAME
Death rate for pneumonia patients 17.6% SAME
Death rate for stroke patients 12.4% SAME
Pressure ulcer rate 0.2% SAME
Death rate among surgical inpatients with serious treatable complications 163.59% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.95% SAME
Postoperative acute kidney injury requiring dialysis rate 1.44% SAME
Postoperative respiratory failure rate 5.51% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.01% SAME
Postoperative sepsis rate 4.58% SAME
Postoperative wound dehiscence rate 1.75% SAME
Abdominopelvic accidental puncture or laceration rate 1.07% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.72% SAME

Skilled Nursing Facilities Near POMONA VALLEY HOSPITAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near POMONA VALLEY HOSPITAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Inland Christian Home 5:
Villa Health Care Center 5:
Buena Vista Care Center 5:
Chapman Care Center 5:
Kindred Hospital Brea D/p Snf 5:
Valencia Gardens Health Care Center 5:
Palm Terrace Care Center 5:
Garden Grove Post Acute 5:
Park Regency Care Center 5:
Monterey Park Conv Hosp 5:
Artesia Christian Home Inc. 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Mission Palms Healthcare Center 5:
Heritage Park Nursing Center 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Greenfield Care Center of Fullerton, LLC 5:
Trellis Chino 5:
Villa Serena Healthcare Center 5:
Temple City Healthcare 5:
Mission Care Center 5:
Montclair Manor Care Center 5:
Pacific Haven Subacute and Healthcare Center 5:
Del Mar Convalescent Hospital 5:
La Palma Nursing Center 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Brookfield Healthcare Center 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Beacon Healthcare Center 5:
Alta Gardens Care Center 5:
Corona Regional Medical Center D/p Snf 5:
St. Catherine Healthcare 5:
Chino Valley Health Care Cente 5:
Coast Care Convalescent Center 5:
Community Hospital of San Bernardino Dp Snf 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Park Vista at Morningside 5:
Town and Country 5:
Harvard Creek Post Acute 5:
Vista Pacifica Convalescent Hospital 5:
Vista Pacifica Center 5:
Greater El Monte Community Hos 5:
Anaheim Crest Nursing Center 5:
Whittier Nursing and Wellness Center, Inc 5:
West Anaheim Medical Center D/p Snf 5:
Sun Mar Nursing Center 5:
Long Beach Post Acute 5:
Royal Oaks Manor-Bradbury Oaks 5:
Riverside Behavioral Healthcare Center 5:
Penn Mar Healthcare Center 5:
Parkview Healthcare Center 5:
The Grove Care and Wellness 5:
Huntington Post Acute 5:
Mount San Antonio Gardens 5:
Foothill Regional Medical Center D/p Snf 5:
Rowntree Gardens 5:
Extended Care Hospital of Westminster 4:
Chapman Global Medical Center D/p Snf 4:
Sierra View Care Center 4:
Community Care and Rehabilitation Center 4:
East Los Angeles Doctors Hosp 4:
Courtyard Care Center 4:
Terrace View Care Center 4:
Alamitos West Health and Rehabilitation 4:
Mission Care Center 4:
Monterey Healthcare and Wellness Centre, LP 4:
The Grove Post Acute 4:
St Elizabeth Healthcare Center 4:
Serento Rosa 4:
Paramount Convalescent Hosp. 4:
Community Extended Care Hospital of Montclair 4:
Coventry Court Health Center 4:
Pilgrim Place Health Services Center 4:
Riverside Heights Healthcare Center, LLC 4:
Atlantic Memorial Healthcare Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Los Angeles Comm Hospital 4:
Citrus Nursing Center 4:
South Coast Post Acute 4:
San Gabriel Conv Center 4:
Imperial Healthcare Center 4:
Garden View Post Acute Rehabilitation 4:
West Covina Medical Center D/p Snf 4:
Rialto Post Acute Center 4:
Mainplace Post Acute 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Beach Creek Post-Acute 4:
El Encanto Healthcare Center 4:
Socal Post-Acute Care 4:
Alta Vista Healthcare and Wellness Centre 4:
Bonita Hills Post Acute 4:
Broadway Healthcare Center 4:
West Haven Healthcare 4:
Sunset Manor Conv Hosp 4:
Villa Del Rio Gardens 4:
Anaheim Terrace Care Center 4:
Marlora Post Acute Rehab Hosp 4:
Buena Park Nursing Center 4:
Upland Rehabilitation and Care Center 4:
Extended Care Hospital of Riverside 4:

Medical Groups Affiliated with POMONA VALLEY HOSPITAL MEDICAL CENTER

There are 414 doctors and 122 medical groups that are affiliated with POMONA VALLEY HOSPITAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with POMONA VALLEY HOSPITAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with POMONA VALLEY HOSPITAL MEDICAL CENTER.