HILLCREST HOSPITAL SOUTH Review
Get Information, Ratings, Surveys, and Compare HILLCREST HOSPITAL SOUTH to other hospitals
Overall Hospital Rating: ; HCAPS approval: 65%
Database data as of January 31, 2024
A Review of the Data
Prepared by Richard Saunders as of January 31, 2024.
The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of HILLCREST HOSPITAL SOUTH. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with HILLCREST HOSPITAL SOUTH, Survey Analysis.)
In the briefest summary, HILLCREST HOSPITAL SOUTH is one of the types of hospitals called Acute Care Hospitals. It is in TULSA, OK. Its five star rating is 4 . Its type of ownership is Proprietary. The facility's Medicare ID is 370202. It does provide emergency services. There are 376 medical professionals and 74 doctor groups affiliated with the hospital. On average at HILLCREST HOSPITAL SOUTH, emergency patients were charged $25,151. This is lower than the state average of $26,602. It is also lower than the national average of $25,828.
According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 65% of the patients surveyed definitely recommended HILLCREST HOSPITAL SOUTH, while only 8% did not recommend going to HILLCREST HOSPITAL SOUTH.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for HILLCREST HOSPITAL SOUTH
Address:
8801 SOUTH 101ST EAST AVENUE
TULSA, OK
74133
(918) 294-4000
Click for Map
Medicare Provider Number:
370202
Type:
Acute Care Hospitals
Ownership:
Proprietary
Overall Hospital Quality Star Rating for HILLCREST HOSPITAL SOUTH
Overall Rating:
The Overall Hospital Quality Star Rating for HILLCREST HOSPITAL SOUTH summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HILLCREST HOSPITAL SOUTH to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 73 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 6 % |
Patients who reported that their nurses "Usually" communicated well | 21 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 80 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 3 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 17 % |
Patients who reported that their nurses "Always" listened carefully to them | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their nurses "Usually" listened carefully to them | 22 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 68 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 7 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 25 % |
Patients who reported that their doctors "Always" communicated well | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 6 % |
Patients who reported that their doctors "Usually" communicated well | 20 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their doctors "Always" listened carefully to them | 72 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 6 % |
Patients who reported that their doctors "Usually" listened carefully to them | 22 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 67 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 8 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 25 % |
Patients who reported that they "Always" received help as soon as they wanted | 55 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 12 % |
Patients who reported that they "Usually" received help as soon as they wanted | 33 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 50 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 15 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 35 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 60 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 10 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 30 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 56 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 25 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 72 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 12 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 40 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 38 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 22 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 78 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 24 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 76 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 21 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 79 % |
Patients who "Agree" they understood their care when they left the hospital | 44 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 48 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 48 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 10 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 42 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 46 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 8 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 46 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 38 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 6 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 56 % |
Patients who reported that their room and bathroom were "Always" clean | 63 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 14 % |
Patients who reported that their room and bathroom were "Usually" clean | 23 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 57 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 8 % |
Patients who reported that the area around their room was "Usually" quiet at night | 35 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 13 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 20 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 67 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 8 % |
Patients who reported YES, they would definitely recommend the hospital | 65 % |
Patients who reported YES, they would probably recommend the hospital | 27 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of HILLCREST HOSPITAL SOUTH, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HILLCREST HOSPITAL SOUTH provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for HILLCREST HOSPITAL SOUTH: Not Available
Detailed table for spending and period for patients at HILLCREST HOSPITAL SOUTH:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $27 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $1 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $34 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $389 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $12 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $8 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $866 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $11,072 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $47 |
Carrier (During Index Hospital Admission) | $1,391 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $811 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $233 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $4,776 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $916 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $3,046 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $179 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,342 |
Total (Complete Episode) | $25,151 |
Infection Rates at HILLCREST HOSPITAL SOUTH
These measures show how often patients at HILLCREST HOSPITAL SOUTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.13 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.34 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 6,661.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 6.08 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.49 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.18 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.39 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 6,912.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 6.94 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 4.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.58 / Same |
SSI - Colon Surgery: Lower Confidence Limit | -- / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.46 / Same |
SSI - Colon Surgery: Number of Procedures | 70.00 / Same |
SSI - Colon Surgery: Predicted Cases | 2.06 / Same |
SSI - Colon Surgery: Observed Cases | 0.00 / Same |
SSI - Colon Surgery | 0.00 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.05 / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 4.92 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 110.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 1.00 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 1.00 / Same |
SSI - Abdominal Hysterectomy | 1.00 / Same |
MRSA Bacteremia: Lower Confidence Limit | -- / Better |
MRSA Bacteremia: Upper Confidence Limit | 0.91 / Better |
MRSA Bacteremia: Patient Days | 52,092.00 / Better |
MRSA Bacteremia: Predicted Cases | 3.29 / Better |
MRSA Bacteremia: Observed Cases | 0.00 / Better |
MRSA Bacteremia | 0.00 / Better |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.02 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.29 / Better |
Clostridium Difficile (C.Diff): Patient Days | 48,801.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 23.04 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 2.00 / Better |
Clostridium Difficile (C.Diff) | 0.09 / Better |
How HILLCREST HOSPITAL SOUTH Compares to Other Similar Facilities
This is how HILLCREST HOSPITAL SOUTH compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at HILLCREST HOSPITAL SOUTH
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 3.8% | SAME |
Death rate for heart attack patients | 12.3% | SAME |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8.1% | SAME |
Death rate for heart failure patients | 8% | Better |
Death rate for pneumonia patients | 15.6% | SAME |
Death rate for stroke patients | 12.3% | SAME |
Pressure ulcer rate | 0.15% | SAME |
Death rate among surgical inpatients with serious treatable complications | 162.22% | SAME |
Iatrogenic pneumothorax rate | 0.31% | SAME |
In-hospital fall with hip fracture rate | 0.09% | SAME |
Postoperative hemorrhage or hematoma rate | 2.56% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.45% | SAME |
Postoperative respiratory failure rate | 9.67% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.02% | SAME |
Postoperative sepsis rate | 5.31% | SAME |
Postoperative wound dehiscence rate | 1.86% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.13% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.88% | SAME |
Skilled Nursing Facilities Near HILLCREST HOSPITAL SOUTH
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HILLCREST HOSPITAL SOUTH ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with HILLCREST HOSPITAL SOUTH
There are 376 doctors and 74 medical groups that are affiliated with HILLCREST HOSPITAL SOUTH.
Affiliated Doctor Groups
- AHS OKLAHOMA HEART LLC
- AHS OKLAHOMA PHYSICIAN GROUP LLC
- EMERGENCHEALTH PLLC
- TNI-KSO PC
- TULSA HOSPITAL MEDICINE PHYSICIANS GROUP, LLC
- TMH PHYSICIAN ASSOCIATES PLLC
- LEGACY HEALTHCARE SERVICES INC
- PRIME MEDICAL GROUP CORP
- CREEK NATION HOSPITAL AND CLINICS
- TULSA X-RAY LABORATORY INC
- OMNI MEDICAL GROUP INC
- GREEN COUNTRY EMERGENCY PHYSICIANS GROUP OF TULSA, PLLC
- SELECT PHYSICAL THERAPY HOLDINGS INC
- UROLOGIC SPECIALISTS OF OKLAHOMA INC
- HEALTHFIRST PHYSICIANS MANAGEMENT SERVICES, INC.
- BRYAN MEDICAL CENTER
- OSUMC PROFESSIONAL SERVICES LLC
- CHEROKEE NATION
- ST BERNARDS HOSPITAL INC.
- JENNIE EDMUNDSON MEMORIAL HOSPITAL
- ANS SERVICES OF ARKANSAS PA
- ARKANSAS HEALTH GROUP
- LIFELINC ANESTHESIA V, P.A.
- AHS CLAREMORE REGIONAL HOSPITAL LLC
- T.L. CAREY, M.D. AND ASSOCIATES, INC.
- GENESISCARE LANDMARK OKLAHOMA CANCER CARE PC
- OSTEOPATHIC PHYSICIANS OF TULSA, INC.
- THI SPECIALISTS LLC
- AHS HENRYETTA HOSPITAL LLC
- NES OKLAHOMA, INC.
- NORTHSTAR ANESTHESIA OF OKLAHOMA, PLLC
- WESTERN OKLAHOMA ANESTHESIA CONSULTANTS WOODWARD LLC
- NORTHEAST OKLAHOMA PHYSICIAN NETWORK INC
- PATHOLOGY LABORATORY ASSOCIATES, INC.
- ORTHOPAEDIC CENTER PC
- RBS EVOLUTION OF OKLAHOMA LLC
- RADIATION ONCOLOGY CONSULTANTS INC
- WOMENS HEALTH GROUP INC
- JAMES R HIGGINS MD INC
- OKLAHOMA SURGICAL HOSPITAL LLC
- WARREN CLINIC INC
- SAINT FRANCIS HOSPITAL, INC.
- INTEGRIS AMBULATORY CARE CORPORATION
- ST JOHN PHYSICIANS INC
- HOSPITALIST MEDICINE PHYSICIANS OF TEXAS PLLC
- PROHEALTH MEDICAL GROUP INC
- BILLINGS CLINIC
- CARE COMMUNICATIONS LLC
- USACS OBSERVATION MEDICINE SERVICES OF OKLAHOMA, LLC
- UT METHODIST PHYSICIANS LLC
- MERCY CLINIC JOPLIN LLC
- SELECT SPECIALTY HOSPITAL - KANSAS CITY INC
- RADIOLOGY CONSULTANTS OF TULSA, INC.
- NATIONAL FAMILY MEDICAL ASSOCIATES, LLC
- BRYAN HOSPITAL KEARNEY
- OKLAHOMA INFECTIOUS DISEASE SPECIALISTS, LLC
- PREMIER RHEUMATOLOGY OF OKLAHOMA
- NEUROLOGICAL SURGERY INC
- NORTHEASTERN HEALTH SYSTEM
- ANESTHESIA ASSOCIATES OF OKLAHOMA PLLC
- INTEGRAL ANESTHESIA LLC
- ROBERT REYNOLDS, M.D., P.C.
- COMMUNITY MEMORIAL HOSPITAL DISTRICT
- INTEGRIS GROVE HOSPITAL
- OKLAHOMA HOSPITAL MEDICINE PHYSICIANS LLC
- SOONER ANESTHESIA SERVICES, LLC
- TULSA BONE AND JOINT ASSOCIATES PC
- LEWIS AND WAKEFIELD PLLC
- CROSSOVER COMMUNITY IMPACT INC
- INTEGRATED ANESTHESIA SERVICES, PLC
- LIFELINC ANESTHESIA II, PLLC
- PURCHASE ANESTHESIA, PSC
- CAPITAL ANESTHESIA SOLUTIONS OF NEW MEXICO LLC
- INVICTUS HEALTHCARE SYSTEM PLLC
The list of medical professionals associated with HILLCREST HOSPITAL SOUTH is very long, so we have added another pages. See a list of medical professionals associated with HILLCREST HOSPITAL SOUTH.