RUSH UNIVERSITY MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare RUSH UNIVERSITY MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 78%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of RUSH UNIVERSITY MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with RUSH UNIVERSITY MEDICAL CENTER, Survey Analysis.)

In the briefest summary, RUSH UNIVERSITY MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in CHICAGO, IL. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140119. It does provide emergency services. There are 1,153 medical professionals and 151 doctor groups affiliated with the hospital. On average at RUSH UNIVERSITY MEDICAL CENTER, emergency patients were charged $28,773. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 78% of the patients surveyed definitely recommended RUSH UNIVERSITY MEDICAL CENTER, while only 4% did not recommend going to RUSH UNIVERSITY MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for RUSH UNIVERSITY MEDICAL CENTER

Address:

1653 WEST CONGRESS PARKWAY
CHICAGO, IL 60612
(312) 942-5000
Click for Map

Medicare Provider Number:

140119

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for RUSH UNIVERSITY MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for RUSH UNIVERSITY MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RUSH UNIVERSITY MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 70 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 24 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 76 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 78 %
Patients who reported YES, they would probably recommend the hospital 18 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of RUSH UNIVERSITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RUSH UNIVERSITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for RUSH UNIVERSITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at RUSH UNIVERSITY MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $61
Outpatient (1 to 3 days Prior to Index Hospital Admission) $150
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $19
Carrier (1 to 3 days Prior to Index Hospital Admission) $471
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,769
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $63
Carrier (During Index Hospital Admission) $2,070
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $781
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $95
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,600
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,592
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,288
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $268
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,514
Total (Complete Episode) $28,773

Infection Rates at RUSH UNIVERSITY MEDICAL CENTER

These measures show how often patients at RUSH UNIVERSITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.00 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 30,819.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 33.98 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 23.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.12 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.59 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,216.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 21.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.28 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.10 / Same
SSI - Colon Surgery: Number of Procedures 267.00 / Same
SSI - Colon Surgery: Predicted Cases 7.41 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 0.41 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.12 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.27 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 350.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.91 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.69 / Same
MRSA Bacteremia: Lower Confidence Limit 0.67 / Same
MRSA Bacteremia: Upper Confidence Limit 2.34 / Same
MRSA Bacteremia: Patient Days 158,486.00 / Same
MRSA Bacteremia: Predicted Cases 7.61 / Same
MRSA Bacteremia: Observed Cases 10.00 / Same
MRSA Bacteremia 1.32 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.67 / Better
Clostridium Difficile (C.Diff): Patient Days 138,471.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 108.01 / Better
Clostridium Difficile (C.Diff): Observed Cases 56.00 / Better
Clostridium Difficile (C.Diff) 0.52 / Better

How RUSH UNIVERSITY MEDICAL CENTER Compares to Other Similar Facilities

This is how RUSH UNIVERSITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHICAGO, IL

Worst Hospitals in CHICAGO, IL

Percentages of Complications and Deaths at RUSH UNIVERSITY MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 11.4% SAME
Death rate for CABG surgery patients 2.3% SAME
Death rate for COPD patients 6.6% SAME
Death rate for heart failure patients 5.5% Better
Death rate for pneumonia patients 11.6% Better
Death rate for stroke patients 10.8% Better
Pressure ulcer rate 0.3% SAME
Death rate among surgical inpatients with serious treatable complications 128.8% Better
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.53% SAME
Postoperative acute kidney injury requiring dialysis rate 1.8% SAME
Postoperative respiratory failure rate 5.22% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 4.13% SAME
Postoperative sepsis rate 5.7% SAME
Postoperative wound dehiscence rate 1.6% SAME
Abdominopelvic accidental puncture or laceration rate 0.97% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near RUSH UNIVERSITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RUSH UNIVERSITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Admiral at The Lake 5:
Celebrate Senior Living Niles 5:
Citadel Care Center-Wilmette 5:
Dimensions Living Burr Ridge 5:
West Suburban Medical Ctr 5:
Little Sisters of The Poor of Palatine 5:
Community First Medical Center 5:
Alden Estates of Evanston 5:
Alden Long Grove Rehab and hc Ctr 5:
Victorian Village Hlth and Well 5:
Healthbridge of Arlington Hts 5:
Whitehall of Deerfield 5:
Gottlieb Memorial Hospital 5:
The Mather Evanston 5:
Terraces at The Clare 5:
Westminster Place 5:
Moorings of Arlington Heights 5:
Pearl of Evanston,the 5:
Oak Trace 5:
Winston Manor Cnv and Nursing 5:
Radford Green 5:
Park Ridge Healthcare Center 5:
Central Baptist Village 5:
Dupage Care Center 5:
Brandel Health and Rehab 5:
Burgess Square Healthcare Ctr 5:
Wynscape Health and Rehab 5:
Avantara Lake Zurich 5:
Niles Nsg and Rehab Ctr 5:
St Joseph Village of Chicago 5:
Miller's Merry Manor 5:
Avantara Long Grove 5:
Vi at The Glen 5:
Alden Estates of Skokie 5:
Selfhelp Home of Chicago 5:
Ascension Saint Benedict 5:
Thrive of Lisle 5:
Prairieview at The Garlands 5:
Little Sisters of The Poor 5:
Elevate Care Northbrook 5:
Alden North Shore Rehab and Hcc 5:
Beacon Hill 5:
Astoria Place Living and Rehab 4:
Ignite Medical Hanover Park 4:
Ascension Resurrection Life 4:
Pearl of Rolling Meadows,the 4:
Addolorata Villa 4:
All American Vlge Nrsg and Rhb 4:
Elevate Care Abington 4:
Wesley Place 4:
Glenview Terrace 4:
Elevate Care Palos Heights 4:
Ascension Nazarethville Place 4:
Bella Terra Lagrange 4:
Alden Lincoln Rehab and H C Ctr 4:
Franciscan Village 4:
Alden Des Plaines Rehab and Hc 4:
Alden Poplar Creek Rehab and Hcc 4:
Dobson Plaza 4:
Ascension Casa Scalabrini 4:
Birchwood Plaza 4:
Friendship Village-Schaumburg 4:
Mercy Circle 4:
Park Place Christian Community 4:
Buckingham Pavilion 4:
Dimensions Living Prospect Hts 4:
Grove of Northbrook,the 4:
Deerfield Crossing Northbrook 4:
Bella Terra Elmhurst 4:
The British Home 4:
Warren Barr Orland Park 4:
Bella Terra Wheeling 3:
Aperion Care Midlothian 3:
Alden Estates of Barrington 3:
Aperion Care Burbank 3:
Greek American Rehab Care Ctr 3:
Aperion Care Plum Grove 3:
Lincolnwood Place 3:
Norwood Crossing 3:
The Citadel of Northbrook 3:
Balmoral Home 3:
Alden Estates of Northmoor 3:
Brookdale Plaza Lisle Snf 3:
Avantara Palos Heights 3:
The Citadel of Skokie 3:
Harmony Palos 3:
Meadowbrook Manor - Lagrange 3:
The Pearl of Hinsdale 3:
Warren Barr Lincoln Park 3:
Meadowbrook Manor 3:
Joliet Terrace 3:
Plymouth Place 3:
Smith Village 3:
The Grove of Lagrange Park 3:
Alden Town Manor Rehab and Hcc 3:
The Grove of Evanston L and R 3:
Covenant Living - Windsor Park 3:
Avantara Park Ridge 3:
Asbury Court Nursing and Rehab 3:
Bria of Palos Hills 3:

Medical Groups Affiliated with RUSH UNIVERSITY MEDICAL CENTER

There are 1,153 doctors and 151 medical groups that are affiliated with RUSH UNIVERSITY MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with RUSH UNIVERSITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with RUSH UNIVERSITY MEDICAL CENTER.

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