FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS Review

Get Information, Ratings, Surveys, and Compare FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 51%

Database data as of November 08, 2023

A Review of the Data

Prepared by Richard Saunders as of November 08, 2023.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS, Survey Analysis.)

In the briefest summary, FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS is one of the types of hospitals called Acute Care Hospitals. It is in OLYMPIA FIELDS, IL. Its five star rating is 1 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 140172. It does provide emergency services. There are 315 medical professionals and 143 doctor groups affiliated with the hospital. On average at FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS, emergency patients were charged $23,624. This is lower than the state average of $24,175. It is also lower than the national average of $24,355.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 51% of the patients surveyed definitely recommended FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS, while only 12% did not recommend going to FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS

Address:

20201 S CRAWFORD AVENUE
OLYMPIA FIELDS, IL 60461
(708) 747-4000
Click for Map

Medicare Provider Number:

140172

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS

Overall Rating:



The Overall Hospital Quality Star Rating for FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 23 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 22 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 20 %
Patients who reported that YES, they were given information about what to do during their recovery at home 80 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 43 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 51 %
Patients who reported YES, they would probably recommend the hospital 37 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS: Not Available

Detailed table for spending and period for patients at FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $30
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $738
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,308
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,630
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $669
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $137
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,113
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $963
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,316
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $115
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,548
Total (Complete Episode) $23,624

Infection Rates at FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS

These measures show how often patients at FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 6,492.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 6.69 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,178.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 7.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.94 / Same
SSI - Colon Surgery: Upper Confidence Limit 7.13 / Same
SSI - Colon Surgery: Number of Procedures 50.00 / Same
SSI - Colon Surgery: Predicted Cases 1.35 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 2.95 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 41.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.38 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.01 / Same
MRSA Bacteremia: Upper Confidence Limit 1.43 / Same
MRSA Bacteremia: Patient Days 46,172.00 / Same
MRSA Bacteremia: Predicted Cases 3.46 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.29 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.31 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.84 / Better
Clostridium Difficile (C.Diff): Patient Days 43,463.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 30.19 / Better
Clostridium Difficile (C.Diff): Observed Cases 16.00 / Better
Clostridium Difficile (C.Diff) 0.53 / Better

How FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS Compares to Other Similar Facilities

This is how FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in OLYMPIA FIELDS, IL

Worst Hospitals in OLYMPIA FIELDS, IL

Percentages of Complications and Deaths at FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.6% SAME
Death rate for heart failure patients 8.5% Better
Death rate for pneumonia patients 17.3% SAME
Death rate for stroke patients 15.8% SAME
Pressure ulcer rate 1.56% Worse
Death rate among surgical inpatients with serious treatable complications 157.35% SAME
Iatrogenic pneumothorax rate 0.16% SAME
In-hospital fall with hip fracture rate 0.11% SAME
Postoperative hemorrhage or hematoma rate 2.46% SAME
Postoperative acute kidney injury requiring dialysis rate 1.15% SAME
Postoperative respiratory failure rate 8.44% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.39% SAME
Postoperative sepsis rate 4.42% SAME
Postoperative wound dehiscence rate 1.03% SAME
Abdominopelvic accidental puncture or laceration rate 1.51% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.25% SAME

Skilled Nursing Facilities Near FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Burgess Square Healthcare Ctr 5:
Victorian Village Hlth and Well 5:
Thrive of Lisle 5:
Mercy Circle 5:
Dimensions Living Burr Ridge 5:
Macneal Hospital Snf 5:
Aperion Care Burbank 5:
Oak Trace 5:
Sunny Hill Nursing Home of Will County 5:
Ascension Heritage Village 5:
Citadel of Bourbonnais,the 4:
Meadowbrook Manor 4:
Cedar Creek Health Campus 4:
Bria of Chicago Heights 4:
Meadowbrook Manor - Lagrange 4:
Symphony of Crown Point LLC 4:
Rehabilitation Center at Hartsfield Village 4:
Warren Barr Orland Park 4:
Lowell Healthcare 4:
Aperion Care Midlothian 4:
Park Place Health and Wellness Center 4:
Franciscan Village 3:
Harmony Palos 3:
Smith Village 3:
Aliya of Palos Park 3:
Warren Barr Oak Lawn 3:
Citadel Care Center-Kankakee 3:
Alden Estates of Naperville 3:
Montgomery Place 3:
St Patrick's Residence 3:
Ahva Care of Stickney 3:
Brookdale Plaza Lisle Snf 3:
Joliet Terrace 3:
Ascension Villa Franciscan 3:
Arista Healthcare 3:
Crestwood Terrace 2:
Lemont Nursing and Rehab Center 2:
Elevate Care Palos Heights 2:
Avantara Palos Heights 2:
St James Wellness Rehab Villas 2:
Hammond-Whiting Care Center 2:
Bria of Palos Hills 2:
Avantara Chicago Ridge 2:
Smith Crossing 2:
Aliya of Oak Lawn 2:
Aliya of Homewood 2:
Hickory Vlg Nrsg and Rhb 2:
Aliya On 87th 2:
Bria of Forest Edge 2:
Salem Village Nursing and Rehab 2:
Chateau Nrsg and Rehab Center 2:
The Pearl of Hinsdale 2:
Saint Anthony 2:
Bella Terra Lagrange 2:
Alden Estates of Orland Park 2:
Crown Point Christian Village 2:
Heather Health Care Center 2:
Princeton Rehab and Hcc 2:
Wentworth Rehab and Hcc 2:
Frankfort Terrace 2:
Bria of River Oaks 2:
Momence Meadows Nursing and Rehab 2:
Miller Health Care Center 2:
Crestwood Rehabilitation Ctr 1:
Brickyard Healthcare - Merrillville Care Center 1:
Parc Joliet 1:
Aperion Care Wilmington 1:
The Pearl of Joliet 1:
Casa of Hobart 1:
Aperion Care Glenwood 1:
Belhaven Nursing and Rehab Center 1:
Spring Mill Health Campus 1:
Spring Creek 1:
Morgan Park Healthcare 1:
Aperion Care Bradley 1:
South Suburban Rehab Center 1:
Chicago Ridge Snf 1:
Lincolnshire Health and Rehabilitation Center 1:
The Waters of Hobart Skilled Nursing Facility 1:
Avantara Evergreen Park 1:
Landmark of Richton Park Rehab and Nsg Ctr 1:
Oak Lawn Respiratory and Rehab 1:
Aperion Care Oak Lawn 1:
Beecher Manor Nrsg and Rehab Ctr 1:
Great Lakes Healthcare Center 1:
Elevate Care Country Club Hill 1:
Southpoint Nursing and Rehab Center 1:
Munster Med-Inn 1:
Burbank Rehabilitation Center 1:
Pine Crest Health Care 1:
Midway Neurological / Rehab Center 1:
Aperion Care Tolleston Park 1:
The Pavilion of Bridgeview 1:
River Crossing of Joliet 1:
Villa at Windsor Park 1:
Tri-State Village Nrsg and Rhb 1:
The Pearl of Naperville 1:
Simmons Loving Care Health Facility 1:
Symphony South Shore 1:
Briar Place Nursing 1:

Medical Groups Affiliated with FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS

There are 315 doctors and 143 medical groups that are affiliated with FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS.

Affiliated Doctor Groups


The list of medical professionals associated with FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS is very long, so we have added another pages. See a list of medical professionals associated with FRANCISCAN HEALTH OLYMPIA & CHICAGO HEIGHTS.

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