PROMEDICA TOLEDO HOSPITAL Review

Get Information, Ratings, Surveys, and Compare PROMEDICA TOLEDO HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PROMEDICA TOLEDO HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PROMEDICA TOLEDO HOSPITAL, Survey Analysis.)

In the briefest summary, PROMEDICA TOLEDO HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in TOLEDO, OH. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360068. It does provide emergency services. There are 1,579 medical professionals and 191 doctor groups affiliated with the hospital. On average at PROMEDICA TOLEDO HOSPITAL, emergency patients were charged $28,879. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended PROMEDICA TOLEDO HOSPITAL, while only 4% did not recommend going to PROMEDICA TOLEDO HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for PROMEDICA TOLEDO HOSPITAL

Address:

2142 NORTH COVE BOULEVARD
TOLEDO, OH 43606
(419) 291-7482
Click for Map

Medicare Provider Number:

360068

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for PROMEDICA TOLEDO HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for PROMEDICA TOLEDO HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROMEDICA TOLEDO HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 26 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 8 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PROMEDICA TOLEDO HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROMEDICA TOLEDO HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROMEDICA TOLEDO HOSPITAL: Not Available

Detailed table for spending and period for patients at PROMEDICA TOLEDO HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $15
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $70
Outpatient (1 to 3 days Prior to Index Hospital Admission) $554
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $656
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,686
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $22
Carrier (During Index Hospital Admission) $1,967
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $736
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $160
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,378
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,184
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,993
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $111
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,319
Total (Complete Episode) $28,879

Infection Rates at PROMEDICA TOLEDO HOSPITAL

These measures show how often patients at PROMEDICA TOLEDO HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.97 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.01 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 19,023.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 20.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 29.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 17,817.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 26.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 20.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.75 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.86 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.18 / Same
SSI - Colon Surgery: Number of Procedures 454.00 / Same
SSI - Colon Surgery: Predicted Cases 12.80 / Same
SSI - Colon Surgery: Observed Cases 18.00 / Same
SSI - Colon Surgery 1.41 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.40 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.29 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 196.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.90 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 1.58 / Same
MRSA Bacteremia: Lower Confidence Limit 0.60 / Same
MRSA Bacteremia: Upper Confidence Limit 1.62 / Same
MRSA Bacteremia: Patient Days 197,494.00 / Same
MRSA Bacteremia: Predicted Cases 15.70 / Same
MRSA Bacteremia: Observed Cases 16.00 / Same
MRSA Bacteremia 1.02 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.42 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.69 / Better
Clostridium Difficile (C.Diff): Patient Days 171,958.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 123.49 / Better
Clostridium Difficile (C.Diff): Observed Cases 67.00 / Better
Clostridium Difficile (C.Diff) 0.54 / Better

How PROMEDICA TOLEDO HOSPITAL Compares to Other Similar Facilities

This is how PROMEDICA TOLEDO HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in TOLEDO, OH

Worst Hospitals in TOLEDO, OH

Percentages of Complications and Deaths at PROMEDICA TOLEDO HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.2% SAME
Death rate for heart attack patients 12.5% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 9.7% SAME
Death rate for heart failure patients 11.5% SAME
Death rate for pneumonia patients 16.8% SAME
Death rate for stroke patients 10.8% Better
Pressure ulcer rate 0.86% SAME
Death rate among surgical inpatients with serious treatable complications 131.82% Better
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 3.41% SAME
Postoperative acute kidney injury requiring dialysis rate 2.5% SAME
Postoperative respiratory failure rate 12.29% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 4.95% SAME
Postoperative sepsis rate 6.37% SAME
Postoperative wound dehiscence rate 2.03% SAME
Abdominopelvic accidental puncture or laceration rate 1.42% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.34% Worse

Skilled Nursing Facilities Near PROMEDICA TOLEDO HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROMEDICA TOLEDO HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Bowling Green Manor 5:
Genoa Retirement Village 5:
Ottawa Co Riverview Nursing Ho 5:
Kingston Rehabilitation of Perrysburg 5:
Elizabeth Scott Community 5:
Ohio Living Swan Creek 5:
Arbors at Sylvania 5:
Hickory Ridge of Temperance 5:
Wellspring Lutheran Nursing and Rehab Services 5:
Ihm Senior Living Community 5:
Medilodge of Monroe 5:
Fountain View of Monroe 5:
Grand Rapids Care Center 4:
Otterbein Portage Valley 4:
Lakes of Monclova Health Campus The 4:
Spring Meadows Nursing, A Villa Center 4:
Kingston Care Center of Sylvania 4:
Merit House LLC 4:
Lenawee Medical Care Facility 4:
Monroe Springs Skilled Nursing and Rehab 4:
Seacrest Rehabilitation and Nursing Center 4:
Bethesda Care Center 3:
Elmwood Assisted Living and Skilled Nursing of Fremo 3:
Windsor Lane Healthcare Center 3:
Manor at Perrysburg 3:
Embassy of Swanton 3:
Orchard Villa 3:
Ayden Healthcare of Oregon 3:
Otterbein Sunset House 3:
The Lakes of Sylvania 3:
Otterbein Sunset Village 3:
Wood Haven Health Care Senior Living and Rehab 2:
Ayden Healthcare of Waterville 2:
Astoria Place of Waterville 2:
Legacy Perrysburg 2:
Avalon By Otterbein at Perrysburg 2:
Addison Heights Health and Rehabilitation Center 2:
Concord Care Center of Toledo 2:
Lutheran Village at Wolfcreek 2:
Foundation Park Care Center 2:
Continuing Healthcare of Toledo 2:
Arbors at Oregon 2:
Toledo Healthcare 2:
Park Terrace Nursing and Rehabilitation Center 2:
Ayden Healthcare of Toledo 2:
Franciscan Care Ctr Sylvania 2:
Rosary Care Center 2:
Springcreek Rehabilitation and Nursing Center 2:
Adrian Bay Rehab and Nursing Center 2:
Lynwood Manor Healthcare Center 2:
Parkview Care Center 1:
St Clare Commons 1:
Whitehouse Country Manor 1:
Otterbein Monclova 1:
Perrysburg Healthcare and Rehabilitation Center. 1:
Swanton Valley Rehabilitation and Healthcare Cente 1:
Heatherdowns Rehab and Residential Care Center 1:
The Gardens of St. Francis 1:
Divine Rehabilitation and Nursing at Toledo 1:
Majestic Care of Toledo Snf 1:
Divine Rehabilitation and Nursing at Sylvania 1:
Ridgewood Manor No Data
Advanced Healthcare Center No Data
Point Place Healthcare and Rehabilitation Center No Data

Medical Groups Affiliated with PROMEDICA TOLEDO HOSPITAL

There are 1,579 doctors and 191 medical groups that are affiliated with PROMEDICA TOLEDO HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with PROMEDICA TOLEDO HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PROMEDICA TOLEDO HOSPITAL.