CONTACT INFORMATION REVIEWS & MORE DATA
Otterbein Sunset Village
- Date Updated: May 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 9640 SYLVANIA-METAMORA ROAD
SYLVANIA OH 43560 Map - Phone: 419-724-1200
- Website: Click Here
- Medicare Provider Number: 366242
- Participating in Medicare Since: March 20, 2002
- No. of Certified Beds: 50
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $0.00
- Complaints Filed: 10
- Accepts: Medicare and Medicaid
About Otterbein Sunset Village
Looking for information about Otterbein Sunset Village? You're in the right place. We've gathered all the essential details you need to make an informed decision about this nursing home.
Otterbein Sunset Village, located in SYLVANIA, OH, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community, offering multiple levels of care as residents' needs change.
Otterbein Sunset Village offers a comprehensive range of services including skilled nursing care, long-term residential care, short-term rehabilitation, and specialized memory care for residents with dementia and Alzheimer's disease. The facility is equipped with modern amenities and maintains a supportive environment designed to enhance the quality of life for all residents, with a focus on personalized care plans and meaningful community engagement.
Why Families Choose Otterbein Sunset Village
With a strong 4-star CMS rating, Otterbein Sunset Village demonstrates high-quality care standards.
What You'll Find About Otterbein Sunset Village
We've organized all the essential information you need to evaluate this nursing home:
- Quality Ratings - How does Otterbein Sunset Village score on CMS quality measures?
- Nursing Care Hours - How much time do nurses spend with residents?
- Health Outcomes - What are the facility's quality measure results?
- Nearby Hospitals - Which hospitals serve this facility's residents?
- Medical Staff - Which doctors provide care at this facility?
- Compare Facilities - How does this facility compare to others nearby?
Key Performance Indicators
-
Local Ranking (10-mile radius)#10 of 24
View Full Ranking Report - CMS Overall Rating 4 Stars
- Quality Trend Improving
- Daily Nursing Hours per Resident 3.75 hrs
- Rehospitalization Rate 31.8%
- Safety Record No Safety Flags
How Good Is Otterbein Sunset Village? Quality Ratings Explained
Wondering how Otterbein Sunset Village compares to other nursing homes? Here's everything you need to know about their quality ratings and what they mean for residents and families.
The Centers for Medicare and Medicaid Services (CMS) conducts comprehensive, multi-day inspections of every skilled nursing facility in the United States. These thorough evaluations result in detailed star ratings across multiple categories, giving you a clear picture of care quality. The health inspection scores are standardized, so you can directly compare Otterbein Sunset Village to any other facility in the country.
Otterbein Sunset Village's Star Ratings
Here's how Otterbein Sunset Village performs across the key quality categories compared to other nursing homes:
Overall Rating
Combines all quality measures into one comprehensive score
4
Health Inspection Rating
Based on health inspections and compliance with safety standards
3
Quality Rating
Measures resident health outcomes and clinical care quality
5
Staffing Rating
Evaluates nurse staffing levels and time spent with residents
4
Understanding Star Ratings
- 5 Stars: Top 10% of nursing homes in OH
- 4 Stars: Above average performance (next 23%)
- 3 Stars: Average performance (middle 23%)
- 2 Stars: Below average performance (next 23%)
- 1 Star: Bottom 20% of nursing homes in OH
Star ratings compare facilities within OH only. For nationwide comparisons, use the inspection scores below.
Health Inspection History
These scores show Otterbein Sunset Village's performance over multiple inspection cycles compared to other facilities:
Inspection Score Timeline
Inspection Cycle | Score | Performance | Date |
---|---|---|---|
Most Recent (Cycle 1) | 64 | Critical - Major problems | Oct 24, 2024 |
Cycle 2 | 72 | Critical - Major problems | Oct 18, 2022 |
Cycle 3 | 52 | Poor - Multiple issues | Oct 09, 2019 |
Weighted Average | 65 | Critical overall | Combined Score |
Understanding Inspection Scores
- 0-15: Excellent compliance - Among the best facilities nationwide
- 16-30: Good compliance - Above average performance
- 31-45: Fair compliance - Some issues that need attention
- 46-60: Poor compliance - Multiple problems requiring correction
- 60+: Critical issues - Significant problems requiring immediate action
Lower scores are better. These scores can be compared directly across all nursing homes nationwide, unlike star ratings which are state-specific.
How Much Time Do Nurses Spend with Residents?
One of the most important factors in nursing home care is how much time staff spends with each resident. Here's how Otterbein Sunset Village compares to state and national averages.
CMS tracks detailed information about nursing staff time, including different types of caregivers: Registered Nurses (RNs) who provide complex medical care, Licensed Practical Nurses (LPNs) who handle routine medical tasks, and Certified Nursing Assistants (CNAs) who help with daily activities. More nursing hours per resident generally indicates better care, though it can also reflect residents with more complex medical needs.
Below Average Nursing Hours
The nursing staff at Otterbein Sunset Village spends less time than the state average and less time than the national average with residents each day.
Registered Nurses (RN)
Provide complex medical care, medication management, and clinical assessments
Licensed Practical Nurses (LPN)
Handle routine medical tasks, wound care, and medication administration
Nursing Assistants (CNA)
Help with daily activities like bathing, dressing, eating, and mobility
Total Licensed Staff Hours
1.52 hrs
State: 1.58 | National: 1.54
Total Nursing Hours per Resident
3.75 hrs
State: 3.70 | National: 3.86
Understanding These Numbers
- Case Mix Adjusted: Accounts for the complexity of residents' medical conditions
- Quality Adjusted: Factors in the facility's overall quality performance
- Higher hours generally indicate: More personalized attention, better response to resident needs
- Consider context: Some facilities may have higher hours due to residents with more complex medical needs
Otterbein Sunset Village Owner & Operator Information
Managers and Directors:
- DOROTHY BARNES (CORPORATE DIRECTOR)
- VICTORIA BARTLETT (CORPORATE DIRECTOR)
- HEIDI GLOSSER (CORPORATE DIRECTOR)
- JAMES GREEN (CORPORATE OFFICER)
- BARBARA HAHLER (CORPORATE DIRECTOR)
- MARY KNAKE (CORPORATE DIRECTOR)
- TIMOTHY KONIECZNY (CORPORATE DIRECTOR)
- BRENDA LEE (CORPORATE DIRECTOR)
- JASON MILLER (CORPORATE OFFICER)
- KATHLEEN RYAN (CORPORATE DIRECTOR)
- MARK SANDRETTO (CORPORATE DIRECTOR)
- DANIEL SMITH (MANAGING EMPLOYEE)
- LIONEL SULLY (CORPORATE DIRECTOR)
- ANDREW WEINER (CORPORATE DIRECTOR)
- JILL WILSON (CORPORATE OFFICER)
Recent Complaints by Residents
Complaint History by Year
This chart shows the number of complaints filed each year at Otterbein Sunset Village:
Complaint Summary:
- 2023: 4 complaints
- 2024: 5 complaints
- 2025: 1 complaint
- Total: 10 complaints on record
Complaints filed by residents at Otterbein Sunset Village since January 2023:
Complaint Description | Date Filed |
---|---|
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 01/24/2025 |
Ensure medication error rates are not 5 percent or greater. | 11/22/2024 |
Provide and implement an infection prevention and control program. | 11/22/2024 |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | 11/22/2024 |
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | 01/08/2024 |
Provide and implement an infection prevention and control program. | 01/08/2024 |
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | 12/14/2023 |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 12/14/2023 |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 07/27/2023 |
Respond appropriately to all alleged violations. | 07/27/2023 |
How Well Does Otterbein Sunset Village Care for Residents?
These quality measures show how well Otterbein Sunset Village helps residents recover, stay healthy, and maintain their quality of life. We've organized the most important measures into categories that matter most to families.
Safety & Prevention
How well does the facility prevent injuries and infections?Percentage of long-stay residents with a urinary tract infection 5-Star Factor
Infections can be serious for elderly residents. Lower rates show good hygiene practices and infection control.
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star Factor
Falls can cause serious injuries like broken bones and head trauma. Lower rates indicate better safety protocols and staff attention.
Percentage of long-stay residents with pressure ulcers 5-Star Factor
Pressure sores are painful, slow to heal, and can become life-threatening infections. Prevention shows quality daily care.
Recovery & Rehabilitation
How successful is the facility at helping residents recover and return home?Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star Factor
Fewer hospital readmissions mean residents are getting effective care and recovering well at the facility.
Daily Care Quality
How well does the facility help residents with daily activities and maintain their health?Percentage of short-stay residents who had an outpatient emergency department visit 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents whose need for help with daily activities has increased 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who lose too much weight
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star Factor
Catheters increase infection risk and reduce dignity. Lower usage shows efforts to maintain normal function.
Percentage of long-stay residents who have depressive symptoms
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who were physically restrained
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents whose ability to walk independently worsened 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with new or worsened bowel or bladder incontinence
This measure reflects the overall quality of care and attention residents receive at this facility.
Medication Management
How safely and effectively does the facility manage resident medications?Percentage of long-stay residents who received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Proper medication management prevents dangerous interactions and ensures residents get the right treatments.
Understanding Quality Measures
What These Numbers Mean:
- Lower is better for safety measures (falls, infections, pressure sores)
- Higher is better for positive outcomes (successful discharges, functional improvement)
- 5-Star Factor measures directly impact the facility's overall CMS rating
How to Use This Information:
- Compare Otterbein Sunset Village's performance to state averages
- Look for consistent patterns across multiple measures
- Consider which categories matter most for your loved one's needs
- Discuss any concerns with the facility during your visit
This section contains the complete technical quality measures data as reported to CMS. Quality measures are based on resident assessments, Medicare claims data, and facility surveys.
Measure Description | Facility Score | State Average | Performance | Measure Code |
---|---|---|---|---|
Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star | 31.8% | 26.6% | Needs Attention | QM521 |
Percentage of short-stay residents who had an outpatient emergency department visit 5-Star | 5.3% | 13.7% | Better | QM522 |
Percentage of long-stay residents whose need for help with daily activities has increased 5-Star | 1.3% | 9.2% | Better | QM401 |
Percentage of long-stay residents who lose too much weight | 7.4% | 6.2% | Needs Attention | QM404 |
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star | 0.0% | 0.3% | Better | QM406 |
Percentage of long-stay residents with a urinary tract infection 5-Star | 0.0% | 0.6% | Better | QM407 |
Percentage of long-stay residents who have depressive symptoms | 0.0% | 21.5% | Better | QM408 |
Percentage of long-stay residents who were physically restrained | 0.0% | 0.1% | Better | QM409 |
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star | 3.3% | 3.5% | Better | QM410 |
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.2% | 91.9% | Better | QM415 |
Percentage of long-stay residents who received an antipsychotic medication 5-Star | 10.7% | 9.9% | Needs Attention | QM419 |
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 94.7% | 77.8% | Better | QM430 |
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star | 1.3% | 1.4% | Better | QM434 |
Percentage of long-stay residents whose ability to walk independently worsened 5-Star | 6.5% | N/A | No Comparison | QM451 |
Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25.3% | 24.9% | Needs Attention | QM452 |
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% | 93.9% | Better | QM454 |
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 91.1% | 74.1% | Better | QM472 |
Percentage of long-stay residents with pressure ulcers 5-Star | 4.0% | N/A | No Comparison | QM479 |
Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.9% | N/A | No Comparison | QM480 |
Hospitals Near Otterbein Sunset Village
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Otterbein Sunset Village.
Otterbein Sunset Village is near several hospitals, each with its own rating based on overall performance:
Hospital | 5-Star Overall Rating |
---|---|
PROMEDICA MONROE REGIONAL HOSPITAL 718 N MACOMB ST MONROE, MI 48162 |
3 |
UNIVERSITY OF TOLEDO MEDICAL CENTER 3000 ARLINGTON AVENUE TOLEDO, OH 43699 |
3 |
BAY PARK COMMUNITY HOSPITAL 2801 BAY PARK DRIVE OREGON, OH 43616 |
3 |
PROMEDICA CHARLES AND VIRGINIA HICKMAN HOSPITAL 5640 N ADRIAN HIGHWAY ADRIAN, MI 49221 |
4 |
WOOD COUNTY HOSPITAL 950 WEST WOOSTER STREET BOWLING GREEN, OH 43402 |
4 |
PROMEDICA TOLEDO HOSPITAL 2142 NORTH COVE BOULEVARD TOLEDO, OH 43606 |
4 |
HENRY COUNTY HOSPITAL, INC 1600 EAST RIVERVIEW AVENUE NAPOLEON, OH 43545 |
Not Available |
FULTON COUNTY HEALTH CENTER 725 SOUTH SHOOP AVENUE WAUSEON, OH 43567 |
Not Available |
NATIONWIDE CHILDREN'S HOSPITAL TOLEDO, LLC 2213 CHERRY STREET TOLEDO, OH 43608 |
Not Available |
NORTHWEST OHIO PSYCHIATRIC HOSPITAL 930 SOUTH DETROIT AVENUE TOLEDO, OH 43614 |
Not Available |
ARROWHEAD BEHAVIORAL HEALTH 1725 TIMBER LINE ROAD MAUMEE, OH 43537 |
Not Available |
Ratings History for Otterbein Sunset Village
Medical Professionals Associated with Otterbein Sunset Village
These are the doctors who are affiliated with Otterbein Sunset Village. The data is from the most recent period. Historical data is not available.
- JOSEPH PEYTON ( FAMILY PRACTICE - PEYTON CARE PROFESSIONALS LLC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of May 01, 2025.
Recommended Nearby Facilities
These facilities have strong ratings and no safety concerns:
Name | Health Inspection Score / Overall Rating |
---|---|
Wellspring Lutheran Nursing and Rehab Services (MONROE, MI) |
2.667 / (5 stars) |
Ihm Senior Living Community (MONROE, MI) |
4 / (5 stars) |
Medilodge of Monroe (MONROE, MI) |
13.333 / (5 stars) |
Elizabeth Scott Community (MAUMEE, OH) |
14 / (5 stars) |
Fountain View of Monroe (MONROE, MI) |
15.333 / (5 stars) |
Grand Rapids Care Center (GRAND RAPIDS, OH) |
18.667 / (5 stars) |
Monroe Springs Skilled Nursing and Rehab (MONROE, MI) |
19.333 / (5 stars) |
Hickory Ridge of Temperance (TEMPERANCE, MI) |
20.667 / (5 stars) |
Kingston Rehabilitation of Perrysburg (PERRYSBURG, OH) |
25.333 / (4 stars) |
Fulton Manor Nursing and Rehab C (WAUSEON, OH) |
26.667 / (4 stars) |
Embassy of Swanton (SWANTON, OH) |
27.333 / (4 stars) |
Genoa Retirement Village (GENOA, OH) |
30 / (5 stars) |
Bowling Green Manor (BOWLING GREEN, OH) |
38 / (5 stars) |
Arbors at Sylvania (TOLEDO, OH) |
38.667 / (5 stars) |
Seacrest Rehabilitation and Nursing Center (MONROE, MI) |
38.667 / (4 stars) |
Kingston Care Center of Sylvania (SYLVANIA, OH) |
47.333 / (4 stars) |
The Lakes of Sylvania (SYLVANIA, OH) |
47.833 / (4 stars) |
Lakes of Monclova Health Campus The (MAUMEE, OH) |
48.667 / (4 stars) |
Orchard Villa (OREGON, OH) |
52 / (4 stars) |
Wood Haven Health Care Senior Living and Rehab (BOWLING GREEN, OH) |
60.667 / (4 stars) |
Otterbein Sunset Village (SYLVANIA, OH) |
64.667 / (4 stars) |
Other Nearby Facilities
Additional facilities in the area for comparison:
Name | Health Inspection Score / Overall Rating |
---|---|
Lenawee Medical Care Facility (ADRIAN, MI) Safety Concern |
24.667 / (3 stars) |
Ohio Living Swan Creek (TOLEDO, OH) |
36.667 / (3 stars) |
Rosary Care Center (SYLVANIA, OH) |
49.333 / (3 stars) |
Otterbein Sunset House (TOLEDO, OH) |
54 / (3 stars) |
Lutheran Village at Wolfcreek (HOLLAND, OH) |
54.667 / (2 stars) |
Lutheran Home (NAPOLEON, OH) |
56 / (3 stars) |
Otterbein Portage Valley (PEMBERVILLE, OH) |
56.667 / (3 stars) |
Northcrest Rehab and Nursing Center (NAPOLEON, OH) |
64 / (3 stars) |
Windsor Lane Healthcare Center (GIBSONBURG, OH) Safety Concern |
64.667 / (2 stars) |
Avalon By Otterbein at Perrysburg (PERRYSBURG, OH) |
66 / (3 stars) |
Manor at Perrysburg (PERRYSBURG, OH) |
66.667 / (2 stars) |
Springcreek Rehabilitation and Nursing Center (ADRIAN, MI) |
71.333 / (3 stars) |
Majestic Care of Toledo Snf (TOLEDO, OH) |
73.333 / (1 stars) |
Astoria Place of Waterville (WATERVILLE, OH) Safety Concern |
74 / (3 stars) |
Swanton Valley Rehabilitation and Healthcare Cente (SWANTON, OH) |
74 / (1 stars) |
Spring Meadows Nursing, A Villa Center (HOLLAND, OH) |
74.333 / (3 stars) |
Ayden Healthcare of Oregon (OREGON, OH) |
76.667 / (2 stars) |
Advanced Healthcare Center (TOLEDO, OH) |
79.333 / (2 stars) |
Arbors at Oregon (OREGON, OH) |
81.333 / (3 stars) |
Whitehouse Country Manor (WHITEHOUSE, OH) |
88.667 / (2 stars) |
Adrian Bay Rehab and Nursing Center (ADRIAN, MI) |
89.333 / (3 stars) |
The Gardens of St. Francis (OREGON, OH) |
90.667 / (1 stars) |
Ayden Healthcare of Wauseon (WAUSEON, OH) |
94 / (3 stars) |
Foundation Park Care Center (TOLEDO, OH) |
94.667 / (2 stars) |
Continuing Healthcare of Toledo (TOLEDO, OH) |
96.667 / (3 stars) |
Legacy Perrysburg (PERRYSBURG, OH) |
98.667 / (1 stars) |
St Clare Commons (PERRYSBURG, OH) |
99.333 / (2 stars) |
Heatherdowns Rehab and Residential Care Center (TOLEDO, OH) |
102 / (1 stars) |
Franciscan Care Ctr Sylvania (TOLEDO, OH) |
106 / (2 stars) |
Merit House LLC (TOLEDO, OH) |
114.333 / (1 stars) |
Otterbein Monclova (MONCLOVA, OH) |
116 / (2 stars) |
Perrysburg Healthcare and Rehabilitation Center. (PERRYSBURG, OH) |
125.667 / (2 stars) |
Ayden Healthcare of Waterville (WATERVILLE, OH) |
127.333 / (2 stars) |
Addison Heights Health and Rehabilitation Center (MAUMEE, OH) |
130.667 / (2 stars) |
Lynwood Manor Healthcare Center (ADRIAN, MI) |
132.167 / (1 stars) |
Point Place Healthcare and Rehabilitation Center (TOLEDO, OH) |
137.667 / (1 stars) |
Ayden Healthcare of Toledo (TOLEDO, OH) |
152 / (2 stars) |
Concord Care Center of Toledo (TOLEDO, OH) |
174.667 / (2 stars) |
Ridgewood Manor (MAUMEE, OH) |
206.667 / Not Rated |
Park Terrace Rehabilitation Center (TOLEDO, OH) |
213 / (1 stars) |
Divine Rehabilitation and Nursing at Sylvania (SYLVANIA, OH) |
213.167 / (1 stars) |
Divine Rehabilitation and Nursing at Toledo (TOLEDO, OH) Safety Concern |
216.667 / (2 stars) |
Willows at Bowling Green The (BOWLING GREEN, OH) |
/ Not Rated |
Our Analysis
Best and Worst Nursing Homes in SYLVANIA, OH
Here is our analysis of the Best Nursing Homes in SYLVANIA and Worst Nursing Homes in SYLVANIA so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Otterbein Sunset Village
A list of all of the registered owners for Otterbein Sunset Village. This includes direct and indirect owners and managers.
Noted Deficiencies for Otterbein Sunset Village
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Otterbein Sunset Village
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Frequently Asked Questions About Otterbein Sunset Village
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Continuing Care: Multiple levels of care as part of a retirement community
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Otterbein Sunset Village directly at 419-724-1200. Their admissions team can help determine what costs may be covered by your insurance and what out-of-pocket expenses to expect.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Resident Well-being
- Residents' general appearance
- Activity levels and engagement
- Social interaction opportunities
- Meal quality and dining experience
Questions to Ask
- What is the admission process?
- How are care plans developed?
- What activities are available?
- How do you handle emergencies?
Contact Information
Phone: 419-724-1200
Address:
9640 SYLVANIA-METAMORA ROAD
SYLVANIA, OH 43560
Website: https://otterbein.org/find-a-location/otterbein-sunset-village/
Best Times to Call
- Weekday business hours for admissions
- Schedule tours in advance
- Ask about evening or weekend availability
- Emergency contact available 24/7
Important Information
Healthcare Decision Disclaimer: This information is for educational purposes only and should not replace professional medical advice or personal facility visits. Always tour facilities in person and consult with healthcare professionals when making nursing home decisions.
Data Transparency: All ratings, inspection scores, and facility information presented on this page are sourced from official government databases including:
- Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare Database
- CMS Provider Information and Certification System
- Medicare Quality Reporting System
- State Health Department Inspection Reports
- COVID-19 Nursing Home Data from CMS
Data Accuracy: While we strive for accuracy, nursing home information can change frequently. Please verify current information directly with the facility. Data was last updated on May 01, 2025.
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