Walter Reed National Military Med Cen Review

Get Information, Ratings, Surveys, and Compare Walter Reed National Military Med Cen to other hospitals

Overall Hospital Rating: Not Available ; HCAPS approval: 83%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of Walter Reed National Military Med Cen. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with Walter Reed National Military Med Cen, Survey Analysis.)

In the briefest summary, Walter Reed National Military Med Cen is one of the types of hospitals called Acute Care - Department of Defense. It is in Bethesda, MD. IT HAS NOT BEEN RATED BY CMS . Its type of ownership is Department of Defense. The facility's Medicare ID is 21007. It does provide emergency services. There are 0 medical professionals and 0 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at Walter Reed National Military Med Cen.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 83% of the patients surveyed definitely recommended Walter Reed National Military Med Cen, while only 3% did not recommend going to Walter Reed National Military Med Cen.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for Walter Reed National Military Med Cen

Address:

4494 Palmer Rd N
Bethesda, MD 20814
(301) 295-4000
Click for Map

Medicare Provider Number:

21007

Type:

Acute Care - Department of Defense

Ownership:

Department of Defense

Overall Hospital Quality Star Rating for Walter Reed National Military Med Cen

Overall Rating: Not Available



The Overall Hospital Quality Star Rating for Walter Reed National Military Med Cen summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for Walter Reed National Military Med Cen to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 13 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Always" listened carefully to them 80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 16 %
Patients who reported that their nurses "Always" explained things in a way they could understand 80 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 16 %
Patients who reported that their doctors "Always" communicated well 87 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 1 %
Patients who reported that their doctors "Usually" communicated well 12 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 93 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 0
Patients who reported that their doctors "Usually" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Always" listened carefully to them 84 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 2 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 83 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 1 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 16 %
Patients who reported that they "Always" received help as soon as they wanted 70 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 8 %
Patients who reported that they "Usually" received help as soon as they wanted 22 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 70 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 22 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 69 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 71 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 12 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 82 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 61 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 18 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 29 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 66 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 58 %
Patients who "Agree" that they understood their responsiblities in managing their health 29 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 67 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 24 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 72 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 80 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 83 %
Patients who reported YES, they would probably recommend the hospital 14 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of Walter Reed National Military Med Cen, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the Walter Reed National Military Med Cen provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for Walter Reed National Military Med Cen: Not Available

We do not have detailed cost analysis for Walter Reed National Military Med Cen.

Infection Rates at Walter Reed National Military Med Cen

These measures show how often patients at Walter Reed National Military Med Cen contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.40 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.41 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,374.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.61 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,405.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.97 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.01 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days Not Available / Not Available
MRSA Bacteremia: Predicted Cases Not Available / Not Available
MRSA Bacteremia: Observed Cases Not Available / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.74 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.98 / Same
Clostridium Difficile (C.Diff): Patient Days 33,097.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 12.82 / Same
Clostridium Difficile (C.Diff): Observed Cases 16.00 / Same
Clostridium Difficile (C.Diff) 1.25 / Same

How Walter Reed National Military Med Cen Compares to Other Similar Facilities

This is how Walter Reed National Military Med Cen compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in Bethesda, MD

Worst Hospitals in Bethesda, MD

Percentages of Complications and Deaths at Walter Reed National Military Med Cen

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate NA Not Enough Data
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate NA Not Enough Data
In-hospital fall with hip fracture rate NA Not Enough Data
Postoperative hemorrhage or hematoma rate NA Not Enough Data
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate NA Not Enough Data
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate NA Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite NA Not Enough Data

Skilled Nursing Facilities Near Walter Reed National Military Med Cen

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near Walter Reed National Military Med Cen ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Jeanne Jugan Residence 5:
The Lutheran Village at Miller's Grant 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
Lorien Nursing and Rehab Ctr - Elkridge 5:
Montgomery Village Care Center 5:
Woodbine Rehabilitation and Healthcare Center 5:
Greenspring Village 5:
Sterling Care Hillhaven 5:
Forest Hills of Dc 5:
Residences at Vantage Point 5:
The Hsc Pediatric Skilled Nursing Facility 5:
St. Joseph's Nursing Home 5:
Sacred Heart Home Inc 5:
Arleigh Burke Pavilion 5:
Bedford Court Healthcare Cent. 5:
Goodwin House Alexandria 5:
Doctors Community Rehabilitation and Patient Care 5:
Future Care Capital Region 5:
Lisner Louise Dickson Hurthome 5:
Friends Nursing Home 5:
Johnson Cntr/falcons Landing 5:
Brooke Grove Rehab. and Nsg Ctr 5:
Lochearn Nursing Home, LLC 5:
Ingleside at King Farm 5:
Riderwood Village 5:
August Healthcare at Iliff 5:
Roland Park Place 5:
Goodwin House Bailey's Crossroads 5:
Maplewood Park Place 5:
Buckingham's Choice 5:
Montcare at Potomac 5:
Villa Rosa Nursing and Rehabilitation, LLC 5:
Sibley Mem Hosp Renaissance 5:
Tuckerman Rehabilitation and Healthcare Center 5:
Hebrew Home of Greater Washington 5:
Lorien Health Systems - Columbia 5:
Complete Care at Springbrook 5:
Wilson Health Care Center 5:
Belvoir Woods Health Care Center at The Fairfax 5:
Sterling Care Rockville Nursing 4:
Manassas Health and Rehab Center 4:
Autumn Lake Healthcare at Crofton 4:
Resorts of Augsburg 4:
Montcare at Bethesda 4:
Potomac Valley Rehabilitation and Healthcare 4:
Ashby Ponds Inc 4:
Future Care Pineview 4:
Westminster at Lake Ridge 4:
Autumn Lake Healthcare at Waugh Chapel 4:
Montcare at Wheaton 4:
Dulles Health and Rehab Center 4:
Stoddard Baptist Nursing Home 4:
Maryland Baptist Aged Home 4:
Layhill Nursing and Rehabilitation Center 4:
Autumn Lake Healthcare at Oak Manor 4:
Ascension Living Carroll Manor 4:
Little Sisters of The Poor 4:
Ingleside at Rock Creek 4:
Larkin Chase Center 4:
Knollwood Hsc 4:
Sligo Creek Healthcare 4:
The Jefferson 4:
Althea Woodland Nursing Home 3:
Alexandria Rehabilitation and Healthcare Center 3:
Sterling Care Bethesda 3:
Potomac Falls Health and Rehab Center 3:
Unique Rehabilitation and Health Center LLC 3:
Serenity Rehabilitation and Health Center LLC 3:
Autumn Lake Healthcare at Silver Spring 3:
Birmingham Green 3:
The Village at Rockville 3:
Autumn Lake Healthcare at Cherry Lane 3:
Future Care Old Court 3:
Belmont Bay Rehabilitation and Healthcare Center 3:
Roland Park Rehabilitation and Healthcare Center 3:
Autumn Lake Healthcare at Arlington West 3:
Encore at Turf Valley 3:
Crescent Cities Nursing and Rehabilitation Center 3:
Charlestown Community Inc 3:
The Virginian 3:
Autumn Lake Healthcare at Bradford Oaks 3:
Autumn Lake Healthcare at Chevy Chase 3:
Regency Care of Silver Spring, LLC 3:
Carriage Hill Bethesda 2:
Bridgepoint Subacute and Rehab Capitol Hill 2:
Cherrydale Health and Rehabilitation Center 2:
Clinton Healthcare Center 2:
Deanwood Rehabilitation and Wellness Center 2:
Kensington Healthcare Center 2:
Annandale Healthcare Center 2:
Ft Washington Health Center 2:
Inspire Rehabilitation and Health Center LLC 2:
Washington Ctr For Aging Svcs 2:
Complete Care at Wheaton 2:
George Washington Health and Rehabilitation 2:
Fairland Center 2:
Forestville Healthcare Center 2:
Autumn Lake Healthcare at Patuxent River 2:
Fairfax Rehabilitation and Nursing Center 2:
Collingswood Rehabilitation and Healthcare Center 2:

Medical Groups Affiliated with Walter Reed National Military Med Cen

There are 0 doctors and 0 medical groups that are affiliated with Walter Reed National Military Med Cen.