CONTACT INFORMATION REVIEWS & MORE DATA

UPMC PRESBYTERIAN SHADYSIDE Ratings and Reviews

  • Date Updated:  January 31, 2024
  • Address:  200 LOTHROP STREET, PITTSBURGH, PA 15213
  • Phone:  (412) 647-8788
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   76%

  About UPMC PRESBYTERIAN SHADYSIDE

UPMC PRESBYTERIAN SHADYSIDE is a Acute Care Hospitals. It is in PITTSBURGH, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390164. It does provide emergency services. There are 2,099 medical professionals and 184 doctor groups affiliated with the hospital. On average at UPMC PRESBYTERIAN SHADYSIDE, emergency patients were charged $30,822. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC PRESBYTERIAN SHADYSIDE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 11 %
Patients who reported that YES, they did discuss whether they would need help after discharge 89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UPMC PRESBYTERIAN SHADYSIDE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC PRESBYTERIAN SHADYSIDE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPMC PRESBYTERIAN SHADYSIDE: Not Available

Detailed table for spending and period for patients at UPMC PRESBYTERIAN SHADYSIDE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $16
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $69
Outpatient (1 to 3 days Prior to Index Hospital Admission) $333
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $20
Carrier (1 to 3 days Prior to Index Hospital Admission) $892
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,006
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $51
Carrier (During Index Hospital Admission) $2,199
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $904
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $129
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,315
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,991
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,168
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $272
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,434
Total (Complete Episode) $30,822

Infection Rates at UPMC PRESBYTERIAN SHADYSIDE

These measures show how often patients at UPMC PRESBYTERIAN SHADYSIDE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.87 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.29 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 90,291.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 96.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 103.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.52 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.83 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 66,032.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 107.88 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 71.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.66 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.43 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.13 / Same
SSI - Colon Surgery: Number of Procedures 790.00 / Same
SSI - Colon Surgery: Predicted Cases 23.58 / Same
SSI - Colon Surgery: Observed Cases 17.00 / Same
SSI - Colon Surgery 0.72 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 39.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.32 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.82 / Same
MRSA Bacteremia: Upper Confidence Limit 1.57 / Same
MRSA Bacteremia: Patient Days 339,096.00 / Same
MRSA Bacteremia: Predicted Cases 32.21 / Same
MRSA Bacteremia: Observed Cases 37.00 / Same
MRSA Bacteremia 1.15 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.83 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.07 / Same
Clostridium Difficile (C.Diff): Patient Days 339,096.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 252.70 / Same
Clostridium Difficile (C.Diff): Observed Cases 238.00 / Same
Clostridium Difficile (C.Diff) 0.94 / Same

How UPMC PRESBYTERIAN SHADYSIDE Compares to Other Similar Facilities

This is how UPMC PRESBYTERIAN SHADYSIDE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PITTSBURGH, PA

Worst Hospitals in PITTSBURGH, PA

Percentages of Complications and Deaths at UPMC PRESBYTERIAN SHADYSIDE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.5% SAME
Death rate for heart attack patients 12.9% SAME
Death rate for CABG surgery patients 2.6% SAME
Death rate for COPD patients 9.6% SAME
Death rate for heart failure patients 11.5% SAME
Death rate for pneumonia patients 16.4% SAME
Death rate for stroke patients 13.8% SAME
Pressure ulcer rate 0.54% SAME
Death rate among surgical inpatients with serious treatable complications 175.91% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.37% SAME
Postoperative acute kidney injury requiring dialysis rate 1.38% SAME
Postoperative respiratory failure rate 9.37% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.52% SAME
Postoperative sepsis rate 5.94% SAME
Postoperative wound dehiscence rate 2.03% SAME
Abdominopelvic accidental puncture or laceration rate 1.01% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1% SAME

Skilled Nursing Facilities Near UPMC PRESBYTERIAN SHADYSIDE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC PRESBYTERIAN SHADYSIDE ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with UPMC PRESBYTERIAN SHADYSIDE

There are 2,099 doctors and 184 medical groups that are affiliated with UPMC PRESBYTERIAN SHADYSIDE.

Affiliated Doctor Groups


The list of medical professionals associated with UPMC PRESBYTERIAN SHADYSIDE is very long, so we have added another pages. See a list of medical professionals associated with UPMC PRESBYTERIAN SHADYSIDE.

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