About Rochester Residence and Care Center
Rochester Residence And Care Center, located in ROCHESTER, PA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Rochester Residence and Care Center
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the POLLAK HOLDINGS network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 479 | Feb 13, 2026 |
| Weighted Average | 523 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 34.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 15.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 59.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 15.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 20.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 14 complaints
- 2025: 30 complaints
- 2026: 13 complaints
- Total: 62 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 05, 2026 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| May 05, 2026 | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| Apr 28, 2026 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. |
| Apr 28, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Apr 28, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Apr 03, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 09, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 09, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 09, 2026 | Keep residents' personal and medical records private and confidential. |
| Mar 09, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Mar 09, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 09, 2026 | Dispose of garbage and refuse properly. |
| Mar 09, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Oct 30, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 30, 2025 | Provide and implement an infection prevention and control program. |
| Oct 30, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 30, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 03, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Sep 03, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Sep 03, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Jul 03, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 29, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 29, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 29, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 29, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| May 29, 2025 | Ensure that residents are free from significant medication errors. |
| Apr 23, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Apr 23, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 23, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Apr 23, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Apr 02, 2025 | Ensure that residents are free from significant medication errors. |
| Apr 02, 2025 | Provide and implement an infection prevention and control program. |
| Apr 02, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Apr 02, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 02, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Mar 15, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 15, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Mar 15, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Mar 15, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jan 09, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 09, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jan 09, 2025 | Keep all essential equipment working safely. |
| Dec 13, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 13, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 13, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Oct 18, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Oct 18, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Oct 18, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Oct 18, 2024 | Ensure that residents are free from significant medication errors. |
| Sep 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 06, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 06, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 31, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jul 31, 2024 | Provide and implement an infection prevention and control program. |
| Jul 31, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 28, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 28, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 28, 2023 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Nov 28, 2023 | Ensure that residents are free from significant medication errors. |
| Nov 28, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
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Owner & Operator Information
Business Entity
ROCHESTER MANOR OPCO LLC
Ownership Structure
Management & Direction
- CHRIS GEHRLEIN ADP OF THE SNF
- SARAH HUNTER OPERATIONAL/MANAGERIAL CONTROL
- SARAH HUNTER ADP OF THE SNF
- ELIE POLLAK CORPORATE DIRECTOR
- THEODORE POLLAK CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Concordia of The South Hills | N/A | 5 |
| Haven Convalescent Home, Inc | N/A | 5 |
| Jameson Nursing and Rehab Center | N/A | 5 |
| Briarfield Place | N/A | 5 |
| Caprice Health Care Center | N/A | 5 |
| Lgar Health and Rehabilitation | N/A | 5 |
| Villa Vista Royale LLC | N/A | 5 |
| Masternick Memorial Health Care Center | N/A | 5 |
| Shepherd of The Valley Poland | N/A | 5 |
| Covington Skilled Nursing and Rehab Center | N/A | 4 |
Related Analysis
Best Nursing Homes in ROCHESTER, PA
Compare Rochester Residence and Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Rochester Residence and Care Center directly at 7247756400. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.