KENT COUNTY MEMORIAL HOSPITAL Review

Get Information, Ratings, Surveys, and Compare KENT COUNTY MEMORIAL HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 63%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of KENT COUNTY MEMORIAL HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with KENT COUNTY MEMORIAL HOSPITAL, Survey Analysis.)

In the briefest summary, KENT COUNTY MEMORIAL HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in WARWICK, RI. Its five star rating is 4 . Its type of ownership is Proprietary. The facility's Medicare ID is 410009. It does provide emergency services. There are 636 medical professionals and 109 doctor groups affiliated with the hospital. On average at KENT COUNTY MEMORIAL HOSPITAL, emergency patients were charged $20,923. This is lower than the state average of $24,173. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 63% of the patients surveyed definitely recommended KENT COUNTY MEMORIAL HOSPITAL, while only 7% did not recommend going to KENT COUNTY MEMORIAL HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for KENT COUNTY MEMORIAL HOSPITAL

Address:

455 TOLL GATE RD
WARWICK, RI 02886
(401) 737-7010
Click for Map

Medicare Provider Number:

410009

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for KENT COUNTY MEMORIAL HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for KENT COUNTY MEMORIAL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KENT COUNTY MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 15 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 70 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 22 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 64 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 63 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of KENT COUNTY MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KENT COUNTY MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KENT COUNTY MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at KENT COUNTY MEMORIAL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $36
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $21
Outpatient (1 to 3 days Prior to Index Hospital Admission) $69
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $695
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,066
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $10
Carrier (During Index Hospital Admission) $1,083
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $984
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $141
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,965
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $670
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,806
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $71
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,274
Total (Complete Episode) $20,923

Infection Rates at KENT COUNTY MEMORIAL HOSPITAL

These measures show how often patients at KENT COUNTY MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.92 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,593.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,718.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.16 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.74 / Same
SSI - Colon Surgery: Number of Procedures 114.00 / Same
SSI - Colon Surgery: Predicted Cases 2.84 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.35 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 48.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.36 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.37 / Same
MRSA Bacteremia: Upper Confidence Limit 3.93 / Same
MRSA Bacteremia: Patient Days 49,473.00 / Same
MRSA Bacteremia: Predicted Cases 2.08 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 1.44 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 48,451.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 19.37 / Better
Clostridium Difficile (C.Diff): Observed Cases 6.00 / Better
Clostridium Difficile (C.Diff) 0.31 / Better

How KENT COUNTY MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how KENT COUNTY MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WARWICK, RI

Worst Hospitals in WARWICK, RI

Percentages of Complications and Deaths at KENT COUNTY MEMORIAL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3% SAME
Death rate for heart attack patients 14.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.4% SAME
Death rate for heart failure patients 11.1% SAME
Death rate for pneumonia patients 18.2% SAME
Death rate for stroke patients 10.4% SAME
Pressure ulcer rate 1.69% Worse
Death rate among surgical inpatients with serious treatable complications 185.13% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.85% SAME
Postoperative acute kidney injury requiring dialysis rate 1.42% SAME
Postoperative respiratory failure rate 7.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.18% SAME
Postoperative sepsis rate 4.46% SAME
Postoperative wound dehiscence rate 2.33% SAME
Abdominopelvic accidental puncture or laceration rate 1.66% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.23% SAME

Skilled Nursing Facilities Near KENT COUNTY MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KENT COUNTY MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Briarcliffe Manor 5:
Roberts Health Centre Inc 5:
Matulaitis Nursing Home 5:
Cherry Hill Manor 5:
Hattie Ide Chaffee Home 5:
Westview Health Care Center 5:
Warren Skilled Nursing and Rehabilitation 5:
Bethany Home of Rhode Island 5:
Colonial Health and Rehab Center of Plainfield, LLC 5:
Jeanne Jugan Residence 5:
Steere House Nursing and Rehabilitation Ctr 5:
South Kingstown Nursing and Rehab Ctr 5:
Tockwotton On The Waterfront 5:
Avalon Health Care Center at Stoneridge 5:
Life Care Center of West Bridgewater 5:
Overlook Nursing and Rehabilitation Center 5:
John Clarke Retirement Center The 5:
Village House Nursing and Rehabilitation Center 5:
Davis Place 5:
Clifton Rehabilitation Nursing Center 4:
Regalcare at Taunton 4:
Life Care Center of Attleboro 4:
Royal of Westerly Nursing Center 4:
Pierce Memorial Baptist Home, Inc. 4:
Lydia Taft House 4:
Bayview Rehabilitation and Healthcare Center 4:
Alliance Health at Maples 4:
Cra-Mar Meadows 4:
Kent Regency Center 4:
Country Gardens Health and Rehabilitation Center 4:
Elmwood Nursing and Rehabilitation Center 4:
Eastgate Nursing and Rehabilitation Center 4:
Greenwood Center 3:
Grandview Center 3:
Heatherwood Rehabilitation and Health Care Center 3:
Holiday Retirement Home Inc 3:
Saint Elizabeth Home East Greenwich 3:
Sunny View Nursing Home Inc 3:
Alpine Nursing Home Inc 3:
Mansion Nursing and Rehab Center 3:
Harris Health Care Center North 3:
Marian Manor of Taunton 3:
West Shore Health Center 3:
Westerly Health Center 3:
Respiratory and Rehabilitation Center of Ri 3:
Scandinavian Home Inc 3:
St Antoine Residence 3:
Waterview Villa Rehabilitation and Health Care Cen 3:
Bayberry Commons 3:
Royal Middletown Nursing Center 3:
West View Nursing and Rehabilitation Center 3:
South County Nursing and Rehabilitation Center 3:
Life Care Center of Raynham 3:
Kimwell Nursing and Rehabilitation 3:
Linn Health and Rehabilitation 3:
Avalon Nursing Home Inc 2:
Riverview Healthcare Community 2:
Heritage Hills Nursing and Rehabilitation Center 2:
Apple Rehab Clipper 2:
Grace Barker Nursing Center 2:
Crestwood Nursing and Rehabilitation Center, Inc 2:
Hebert Nursing Home 2:
Catholic Memorial Home 2:
Crystal Lake Rehabilitation and Care Center 2:
Elderwood of Scallop Shell at Wakefield 2:
Madonna Manor Nursing Home 2:
Silver Creek Rehab and Healthcare Center 2:
Oakland Grove Health Care Center 2:
Stillwater Assisted Living and Skilled Nursing Com 2:
Friendly Home Inc The 2:
Brookside Rehabilitation and Healthcare Center 2:
The Dawn Hill Home For Rehab and Healthcare 2:
Morgan Health Center 2:
Evergreen House Health Center 2:
Brentwood Nursing Home 2:
Carvalho Grove Health and Rehabilitation Center 2:
Webster Manor Rehabilitation and Health Care Center 2:
Kingston Center For Rehabilitation and Health Care 2:
Harris Health Center LLC 2:
Berkshire Place 1:
Golden Crest Nursing Centre 1:
Summit Commons Rehabilitation and Health Care Cnt 1:
Pawtucket Falls Healthcare Center 1:
Oak Hill Health and Rehabilitation Center 1:
Lincolnwood Rehabilitation and Healthcare Center 1:
St Clare Home 1:
Fall River Healthcare 1:
Greenville Skilled Nursing and Rehabilitation 1:
Wedgemere Healthcare 1:
Southpointe Rehab Center 1:
Villa Maria Nursing and Rehabilitation Community 1:
Sarah S Brayton Center 1:
Garden Place Healthcare 1:
Trinity Health and Rehabilitation Center 1:
Cedar Crest Nursing Centre Inc 1:
Woonsocket Health Centre 1:
Lanessa Extended Care 1:
Grand Islander Center 1:
Orchard View Manor 1:
Mount St Rita Health Centre 1:

Medical Groups Affiliated with KENT COUNTY MEMORIAL HOSPITAL

There are 636 doctors and 109 medical groups that are affiliated with KENT COUNTY MEMORIAL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with KENT COUNTY MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with KENT COUNTY MEMORIAL HOSPITAL.