CONTACT INFORMATION REVIEWS & MORE DATA

SOUTHCOAST HOSPITALS GROUP

  • Date Updated: January 31, 2024
  • Address: 363 HIGHLAND AVENUE, FALL RIVER, MA 02720
  • Phone (508) 679-3131
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 65%
mAP

  About SOUTHCOAST HOSPITALS GROUP

SOUTHCOAST HOSPITALS GROUP is a Acute Care Hospitals. It is in FALL RIVER, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220074. It does provide emergency services. There are 1,194 medical professionals and 195 doctor groups affiliated with the hospital. On average at SOUTHCOAST HOSPITALS GROUP, emergency patients were charged $24,606. This is higher than the state average of $24,534. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SOUTHCOAST HOSPITALS GROUP to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 65 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SOUTHCOAST HOSPITALS GROUP, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SOUTHCOAST HOSPITALS GROUP provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SOUTHCOAST HOSPITALS GROUP: Not Available

Detailed table for spending and period for patients at SOUTHCOAST HOSPITALS GROUP:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $28
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $28
Outpatient (1 to 3 days Prior to Index Hospital Admission) $42
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $706
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,084
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $20
Carrier (During Index Hospital Admission) $1,492
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $992
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $168
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,162
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $955
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,313
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $102
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,477
Total (Complete Episode) $24,606

Infection Rates at SOUTHCOAST HOSPITALS GROUP

These measures show how often patients at SOUTHCOAST HOSPITALS GROUP contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.17 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.89 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 19,217.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 14.08 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.43 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 1.14 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.81 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,348.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.37 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 19.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.83 / Worse
SSI - Colon Surgery: Lower Confidence Limit 0.22 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.70 / Same
SSI - Colon Surgery: Number of Procedures 230.00 / Same
SSI - Colon Surgery: Predicted Cases 5.69 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.70 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.47 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 147.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.21 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.22 / Same
MRSA Bacteremia: Upper Confidence Limit 1.69 / Same
MRSA Bacteremia: Patient Days 166,938.00 / Same
MRSA Bacteremia: Predicted Cases 5.70 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 0.70 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.75 / Better
Clostridium Difficile (C.Diff): Patient Days 156,606.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 92.86 / Better
Clostridium Difficile (C.Diff): Observed Cases 54.00 / Better
Clostridium Difficile (C.Diff) 0.58 / Better

How SOUTHCOAST HOSPITALS GROUP Compares to Other Similar Facilities

This is how SOUTHCOAST HOSPITALS GROUP compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FALL RIVER, MA

Worst Hospitals in FALL RIVER, MA

Percentages of Complications and Deaths at SOUTHCOAST HOSPITALS GROUP

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 12.8% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 9% SAME
Death rate for heart failure patients 9.4% Better
Death rate for pneumonia patients 18.7% SAME
Death rate for stroke patients 12.2% SAME
Pressure ulcer rate 2.18% Worse
Death rate among surgical inpatients with serious treatable complications 168.25% SAME
Iatrogenic pneumothorax rate 0.32% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.52% SAME
Postoperative acute kidney injury requiring dialysis rate 0.76% SAME
Postoperative respiratory failure rate 3.85% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.45% SAME
Postoperative sepsis rate 3.97% SAME
Postoperative wound dehiscence rate 2.98% SAME
Abdominopelvic accidental puncture or laceration rate 1.66% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.22% Worse

Skilled Nursing Facilities Near SOUTHCOAST HOSPITALS GROUP

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SOUTHCOAST HOSPITALS GROUP ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Life Care Center of West Bridgewater 5:
Warren Skilled Nursing and Rehabilitation 5:
John Clarke Retirement Center The 5:
Tockwotton On The Waterfront 5:
Hattie Ide Chaffee Home 5:
Bethany Home of Rhode Island 5:
South Kingstown Nursing and Rehab Ctr 5:
Cherry Hill Manor 5:
Village House Nursing and Rehabilitation Center 5:
Roberts Health Centre Inc 5:
Briarcliffe Manor 5:
Jeanne Jugan Residence 5:
Steere House Nursing and Rehabilitation Ctr 5:
Hannah B G Shaw Home 5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr 5:
Nemasket Healthcare Center 4:
The Oaks 4:
Eastgate Nursing and Rehabilitation Center 4:
Oakhill Healthcare 4:
Sippican Healthcare Center 4:
Cra-Mar Meadows 4:
Alden Court Nursing Care and Rehabilitation Center 4:
Country Gardens Health and Rehabilitation Center 4:
Scandinavian Home Inc 4:
Alliance Health at Maples 4:
Elmwood Nursing and Rehabilitation Center 4:
Marian Manor of Taunton 4:
Kent Regency Center 4:
Regalcare at Taunton 4:
Lydia Taft House 4:
Life Care Center of Attleboro 4:
Greenwood Center 3:
Life Care Center of Raynham 3:
Royal Middletown Nursing Center 3:
Avalon Nursing Home Inc 3:
South County Nursing and Rehabilitation Center 3:
Clifton Rehabilitation Nursing Center 3:
Sunny View Nursing Home Inc 3:
Kimwell Nursing and Rehabilitation 3:
Sacred Heart Nursing Home 3:
Mansion Nursing and Rehab Center 3:
Bayview Rehabilitation and Healthcare Center 3:
West Shore Health Center 3:
Grandview Center 3:
Respiratory and Rehabilitation Center of Ri 3:
Holiday Retirement Home Inc 3:
St Antoine Residence 3:
Friendly Home Inc The 3:
Wingate at Silver Lake 3:
Heatherwood Rehabilitation and Health Care Center 3:
Royal of Fairhaven Nursing Center 3:
Silver Creek Rehab and Healthcare Center 3:
West View Nursing and Rehabilitation Center 3:
Care One at New Bedford 3:
Waterview Villa Rehabilitation and Health Care Cen 3:
Sachem Center For Health and Rehabilitation 3:
Our Ladys Haven of Fairhaven Inc 3:
Saint Elizabeth Home East Greenwich 2:
Linn Health and Rehabilitation 2:
St Clare Home 2:
Stillwater Assisted Living and Skilled Nursing Com 2:
Riverview Healthcare Community 2:
Heritage Hills Nursing and Rehabilitation Center 2:
Grace Barker Nursing Center 2:
Harris Health Care Center North 2:
Kingston Center For Rehabilitation and Health Care 2:
Crestwood Nursing and Rehabilitation Center, Inc 2:
Hebert Nursing Home 2:
Catholic Memorial Home 2:
Madonna Manor Nursing Home 2:
Oakland Grove Health Care Center 2:
Brentwood Nursing Home 2:
The Dawn Hill Home For Rehab and Healthcare 2:
Morgan Health Center 2:
Evergreen House Health Center 2:
Elderwood of Scallop Shell at Wakefield 2:
Carvalho Grove Health and Rehabilitation Center 2:
Harris Health Center LLC 2:
Berkshire Place 1:
Golden Crest Nursing Centre 1:
Summit Commons Rehabilitation and Health Care Cnt 1:
Pawtucket Falls Healthcare Center 1:
Oak Hill Health and Rehabilitation Center 1:
Lincolnwood Rehabilitation and Healthcare Center 1:
Hathaway Manor Extended Care 1:
Fall River Healthcare 1:
Greenville Skilled Nursing and Rehabilitation 1:
Wedgemere Healthcare 1:
Garden Place Healthcare 1:
Southpointe Rehab Center 1:
Trinity Health and Rehabilitation Center 1:
Sarah S Brayton Center 1:
Woonsocket Health Centre 1:
Mount St Rita Health Centre 1:
Brandon Woods of Dartmouth 1:
New Bedford Jewish Convalescent Home, Inc 1:
Cedar Crest Nursing Centre Inc 1:
Orchard View Manor 1:
Brandon Woods of New Bedford 1:
Grand Islander Center 1:

Medical Groups Affiliated with SOUTHCOAST HOSPITALS GROUP

There are 1,194 doctors and 195 medical groups that are affiliated with SOUTHCOAST HOSPITALS GROUP.

Affiliated Doctor Groups


The list of medical professionals associated with SOUTHCOAST HOSPITALS GROUP is very long, so we have added another pages. See a list of medical professionals associated with SOUTHCOAST HOSPITALS GROUP.

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We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.

We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.