ANALYSIS

The 10 Worst Nursing Homes in New York

A list of the ten worst skilled nursing homes in New York. Based on the Weighted Health Inspection Score developed by the Centers for Medicare and Medicaid Services.

Compare the Worst Nursing Homes in New York

Every year, thousands of seniors, their families, and friends are faced with the difficult decision of choosing a skilled nursing facility, either because someone is recuperating after a hospital visit or for end-of-life care. This is usually an issue that arises suddenly, and the decision makers are not equipped with the right knowledge and information to make a good decision. Not knowing how to decide, they turn to others for recommendations. Word of mouth, along with geography, are constantly cited as the most important factors in choosing a skilled nursing facility. Choosing a facility with such limited information can lead to significant problems. Not all skilled nursing facilities are the same and the people that you trust to recommend a facility may not know enough about the facility and the alternatives to be a competent guide.

Providing the type of care that residents of skilled nursing facilities require is very difficult. The range of issues that are being treated is vast and the needs cover both people recuperating and recovering as well as those facing end-of-life issues. Residents require significant help with basic daily activities as well as supplemental needs like oxygen and 24/7 monitoring.

To help people who are facing this difficult situation, we have compiled a list of the worst New York skilled nursing facilities and the the best skilled nursing facilities. (We have also compiled the best and worst nursing homes by city for most cities in the United States, links are shown at the bottom on this page.) The lists are based on data provided by The Centers for Medicare & Medicaid (“CMS”) and include information gathered from detailed annual inspections, monthly reporting, complaint histories, deficiency reports and much more.

The list below calls out the worst skilled nursing facilities in New York. For the most part these facilities should be avoided. All the facilities have issues with cleanliness and safety and a large number of the facilities have been flagged by CMS as locations where abuse has either occurred or is highly likely.

Avoiding these facilities may not always be an option either because of geographic, monetary, or occupancy constraints. However, being in a bad nursing home does not mean that the resident will not improve. If you have a loved one in one of these facilities, we encourage you to visit often and to ask that friends and other family visit too. It is well documented that positive outcomes for skilled nursing residents is highly correlated with the number and diversity of people visiting the resident. Being there, getting to know the staff, showing the staff that the resident has people that care about him or her is critical. There may not always be a better option, but your direct involvement can make a difference.

To see a more detailed analysis of the performance on skilled nursing facilities in New York, including staffing, COVID-19 infections, historical occupancy levels and recent trends, look at our detailed analysis page.

Nursing Home Rating
Bishop Rehabilitation and Nursing Center
918 JAMES STREET
SYRACUSE, NY
289.83
Rating Not Available /
Grand Manor Nursing and Rehabilitation Center
700 WHITE PLAINS ROAD
BRONX, NY
256.33
Rating Not Available /
Livingston Hills Nursing and Rehabilitation Center
2781 ROUTE 9
LIVINGSTON, NY
215.00
Van Duyn Center For Rehabilitation and Nursing
5075 WEST SENECA TURNPIKE
SYRACUSE, NY
190.83
The Grand Rehabilitation and Nursing at Utica
1657 SUNSET AVE
UTICA, NY
162.50
Waterview Heights Rehabilitation and Nursing Ctr
425 BEACH AVENUE
ROCHESTER, NY
150.67
Rating Not Available
Golden Gate Rehabilitation and Health Care Center
191 BRADLEY AVE
STATEN ISLAND, NY
147.67
/
The Grand Rehabilitation and Nursing at Barnwell
3230 CHURCH STREET
VALATIE, NY
136.00
A Holly Patterson Extended Care Facility
875 JERUSALEM AVENUE
UNIONDALE, NY
117.17
Casa Promesa
308 EAST 175 STREET
BRONX, NY
116.67

Nursing Homes with the warning icon () have been flagged by CMS for abuse.

How We Compile Nursing Home Ratings in New York

Every month, we rank all of the skilled nursing facilities in New York. These rankings are based on data provided by The Centers for Medicare & Medicaid measures ("CMS"), including the CMS 5-Star Rating System and the Health Inspection Scores. The list of the Worst Skilled Nursing Facilities in New York is based on the weighted overall health inspection score which is a composite of CMS's three most recent skilled nursing home inspection scores weighted to give the most recent inspection more importance.

The CMS 5-Star Rating System rates skilled nursing facilities from one to five stars, with one star being the lowest and five stars being the highest. The rating system also rates New York nursing homes across five different dimensions including overall rating, health inspection rating, quality measures rating, overall staffing rating, and RN staffing rating (RN is an acronym for Registered Nurse).

In addition to the 5-Star Rating System, CMS provides numerical metrics that summarize:

  • Health Inspection Domain. The health inspection rating is based on the three most recent standard surveys for each nursing home, results from any complaint investigations during the most recent three-year period, and any repeat revisits needed to verify that required corrections have brought the facility back into compliance. CMS calculates a weighted deficiency score based on points assigned to health deficiencies identified in each active provider’s current health inspection survey and the two prior surveys (including revisits), as well as deficiency findings from the most recent three years of complaint investigations. More recent surveys are weighted more heavily than older surveys: the most recent period (cycle 1) is assigned a weighting factor of 1/2, the previous period (cycle 2) has a weighting factor of 1/3, and the second prior survey (cycle 3) has a weighting factor of 1/6. The weighted time period scores are then summed to create the survey score for each facility.
  • Staffing Domain. Using multiple reporting methods, CMS calculates the amount of time that the nursing staff spends with residents. This is measured across multiple dimensions, one each for three different levels of nursing, including Registered Nurses (“RNs”), Licensed Practical Nurses (“LPNs”), and Certified Nursing Assistants (“CNAs”), plus one metric that totals all contributions. These metrics are expressed in hours per resident per day. CMS also provides state-level and national averages for the metrics to allow for additional comparisons.
  • Quality Measures Domain. A set of quality measures (QMs) has been developed from MDS-based indicators to describe the quality of care provided in nursing homes. These measures address a broad range of functioning and health status in multiple care areas. The facility rating for the QM domain is based on performance on a subset of 11 (out of 18) of the QMs. Ratings for the QM domain are calculated using the three most recent quarters for which data are available. This time period specification was selected to increase the number of assessments available for calculating the QM rating, increasing the stability of estimates and reducing the number of facilities that do not have enough data to report QM ratings.
  • Abuse Flag. Abuse is always a concern in skilled nursing facilities. To highlight the issue, CMS has extracted this feature as its own flag. Facilities with an actual abuse event or where the potential for abuse has been shown for the past two years are flagged. The Health Inspection Score is capped at 2-stars for nursing homes that have been flagged for abuse.

Skilled nursing facilities that are new and do not have at least two surveys completed are not rated by CMS. These facilities may have health inspection scores that can be used to evaluate the facility.

One complication in New York nursing home inspections is the COVID-19 pandemic. Although inspections should be performed every 12 months, COVID has decreased this frequency. While CMS admits that only in “rare cases” do these inspections increase to 15 months, our analysis suggests that this time frame may be even longer. This report shows that the time between inspections is now just under 500 days (more than sixteen months). There are now hundreds of skilled nursing homes in the United States that have not been inspected in more than 24 months. This list shows the skilled nursing homes with the longest period since being inspected. According to the CMS data, these homes have not been inspected since 2018!

Skilled Nursing Home Abuse in New York

Abuse is always going to be an issue with skilled nursing facilities. Skilled nursing facility residents need help with so many basic things and they are suffering, confused, and frustrated. If you are the friend or relative of a nursing home resident, we guarantee that you will be constantly fretting about whether your loved one is receiving proper and timely care. Abuse feels like a violation of your trust, but it happens. CMS actively monitors nursing homes not just for actual abuse but also for indicators that suggest that abuse might be occurring. Homes where abuse has either occurred or might be occurring are flagged. A very high percentage of the worst skilled nursing facilities in New York have been flagged for abuse. We have marked these facilities both on the list of the worst skilled nursing facilities and on the detailed page for each of the facilities.

How to Report a Nursing Homes in New York

If you run into an issue at a New York nursing home, there are a few steps you can take to make sure the issue is reported. First, speak with the immediate staff. If the problem is not solved, speak with a director or administrator, doctor, or any other employee of a high level.

As required by Medicare and Medicaid, reports and complaints must go through a grievance procedure. Per the Center for Medicare & Medicaid Services, a grievance is “an expression of dissatisfaction (other than an organization determination) with any aspect of the operations, activities, or behavior of a Medicare health plan, or its providers, regardless of whether remedial action is requested”. All grievances must be filed in writing or verbally within 60 days of the event prompting the grievance.

To report a New York nursing home for quality of care, go through a grievance procedure through your Medicare or Medicaid plan. You can also go through the Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIO). These groups serve to help with complaints made regarding the quality of care by Medicare providers. You can also choose to go through both Medicare and a BFCC-QIO.

Worst Nursing Homes in the Largest New York Cities

All of the following nursing homes have been given a Weighted Health Inspection Score by the Centers for Medicare and Medicaid Services. Every year, nursing homes in New York go through an unannounced inspection performed by independent state examiners. These examiners look at factors such as cleanliness, hazards, and safety to perform the inspection. Points are given to nursing homes based on their deficiency in a certain category. Thus, a higher Weighted All Cycles Score means more problems and lower quality of care.

The list below ranks the homes with the highest (worst) weighted scores. The score is shown next to the facility name. The list also shows the two most recent deficiencies for each of the nursing homes.

Worst Nursing Homes in New York

  • The New Jewish Home, Manhattan (113.167)
    • Inspect, test, and maintain automatic sprinkler systems. (2023-12-27)
    • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. (2023-12-20)
  • The Riverside (56)
    • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (2023-05-10)
    • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (2023-05-10)
  • Isabella Geriatric Center Inc (44)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2024-02-10)
    • Inspect, test, and maintain automatic sprinkler systems. (2023-02-13)
  • Northern Manhattan Rehabilitation and Nursing Ctr (42.667)
    • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (2024-01-26)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2024-01-26)
  • Terence Cardinal Cooke Health Care Center (40)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-10-09)
    • Have stairways and smokeproof enclosures used as exits that meet safety requirements. (2022-11-30)
  • Harlem Ctr For Nursing and Rehabilitation, L L C (37.333)
    • Use approved construction type or materials. (2023-05-22)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-05-11)
  • Mary Manning Walsh Nursing Home Co Inc (32)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2024-01-12)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2024-01-12)
  • Amsterdam Nursing Home Corp (1992) (26)
    • Have an enclosure around a vertical opening shaft. (2022-04-15)
    • Keep aisles, corridors, and exits free of obstruction in case of emergency. (2022-04-15)
  • Fort Tryon Center For Rehabilitation and Nursing (20.667)
    • Have stairways and smokeproof enclosures used as exits that meet safety requirements. (2022-05-19)
    • Keep aisles, corridors, and exits free of obstruction in case of emergency. (2022-05-19)
  • New Gouverneur Hospital S N F (20)
    • Properly provide smoke detection systems in areas open to corridors. (2022-12-28)
    • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (2022-12-15)

Worst Nursing Homes in Brooklyn

  • Brooklyn-Queens Nursing Home (73)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-12-08)
    • Provide safe, appropriate pain management for a resident who requires such services. (2023-12-08)
  • The Heritage Rehabilitation and Health Care Center (69.667)
    • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (2023-09-18)
    • Have generator or other power source capable of supplying service within 10 seconds. (2023-09-14)
  • Brooklyn Ctr For Rehab and Residential Health Care (66.667)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2023-11-30)
    • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-11-30)
  • Brooklyn United Methodist Church Home (61.333)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2024-03-03)
    • Use approved construction type or materials. (2022-03-25)
  • Oxford Nursing Home (54)
    • Keep aisles, corridors, and exits free of obstruction in case of emergency. (2021-09-10)
    • Install smoke barrier doors that can resist smoke for at least 20 minutes. (2021-08-20)
  • Norwegian Christian Home and Health Center (43.5)
    • Reasonably accommodate the needs and preferences of each resident. (2022-11-21)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2022-11-21)
  • Brooklyn Gardens Nursing and Rehabilitation Center (42)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-12-20)
    • Respond appropriately to all alleged violations. (2023-12-20)
  • Hopkins Center For Rehabilitation and Healthcare (40)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2022-05-16)
    • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (2022-05-16)
  • Haym Solomon Home For The Aged (38.667)
    • Use approved construction type or materials. (2022-11-28)
    • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (2022-11-18)
  • Boro Park Center For Rehabilitation and Healthcare (37.333)
    • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (2022-06-03)
    • Assess the resident when there is a significant change in condition (2022-06-03)

Worst Nursing Homes in Queens

Worst Nursing Homes in Manhattan

  • Via Christi Village Manhattan, Inc (103.5)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2023-12-29)
    • Ensure that residents are free from significant medication errors. (2023-12-29)
  • Stoneybrook Retirement Community (96.667)
    • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (2023-12-14)
    • Provide appropriate treatment and care according to orders, resident?s preferences and goals. (2023-12-14)
  • Meadowlark Hills (42.667)
    • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-09-01)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-09-01)
  • Henry J Carter Skilled Nursing Facility (4.667)
    • Respond appropriately to all alleged violations. (2024-01-23)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2021-12-17)

Worst Nursing Homes in Bronx

  • Grand Manor Nursing and Rehabilitation Center (256.333)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-10-05)
    • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (2023-10-04)
  • Casa Promesa (116.667)
    • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (2023-11-13)
    • Ensure services provided by the nursing facility meet professional standards of quality. (2023-10-13)
  • Hudson Pointe at Riverdale Ctr For Nursing and Rehab (89.833)
    • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (2023-04-24)
    • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (2023-04-24)
  • Morris Park Rehabilitation and Nursing Center (60)
    • Install proper backup exit lighting. (2023-09-08)
    • Have stairways and smokeproof enclosures used as exits that meet safety requirements. (2023-09-08)
  • Schervier Nursing Care Center (56)
    • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (2023-11-20)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2023-11-20)
  • New Riverdale Rehab and Nursing (53.333)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-07-19)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-03-22)
  • Hope Center For H I V and Nursing Care (48.667)
    • Plan the resident's discharge to meet the resident's goals and needs. (2024-02-15)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2024-02-15)
  • Laconia Nursing Home (46)
    • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. (2024-03-21)
    • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (2024-03-21)
  • Pelham Parkway Nursing Care and Rehab Facility L L C (45.333)
    • Use approved construction type or materials. (2023-08-22)
    • Give residents a notice of rights, rules, services and charges. (2023-08-18)
  • Triboro Center For Rehabilitation and Nursing (38.667)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2024-03-31)
    • Respond appropriately to all alleged violations. (2024-03-31)

Worst Skilled Nursing Homes in Other States

See the worst skilled nursing homes in other states:

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We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.