About Casa Promesa
Casa Promesa, located in BRONX, NY, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Casa Promesa
- More Nursing Time: Staff spends 3.93 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.93 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Casa Promesa provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 36 | Dec 09, 2024 |
| Weighted Average | 63 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 79.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 12.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 9.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 91.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 24.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 5.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 42.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2025: 3 complaints
- Total: 6 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 31, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 13, 2023 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Oct 13, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 13, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
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SUNY/DOWNSTATE UNIVERSITY HOSPITAL OF BROOKLYN
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JAMAICA HOSPITAL MEDICAL CENTER
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ST BARNABAS HOSPITAL
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BROOKDALE HOSPITAL MEDICAL CENTER
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NASSAU UNIVERSITY MEDICAL CENTER
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CAREWELL HEALTH MEDICAL CENTER
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BROOKLYN HOSPITAL CENTER - DOWNTOWN CAMPUS
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Owner & Operator Information
Business Entity
PROMESA RESIDENTIAL HEALTH CARE FACILITY, INC.
Ownership Structure
Management & Direction
- ACACIA NETWORK INC OPERATIONAL/MANAGERIAL CONTROL
- BRIGHT AKHERE CORPORATE DIRECTOR
- BRIGHT AKHERE OPERATIONAL/MANAGERIAL CONTROL
- DAVID COLLYMORE CORPORATE DIRECTOR
- DAVID COLLYMORE ADP OF THE SNF
- DAVID COLLYMORE OPERATIONAL/MANAGERIAL CONTROL
- VICKY GATELL ADP OF THE SNF
- VICKY GATELL OPERATIONAL/MANAGERIAL CONTROL
- VICKY GATELL CORPORATE DIRECTOR
- CYNTHIA ISALES CORPORATE DIRECTOR
- KALANI PETERSON OPERATIONAL/MANAGERIAL CONTROL
- FRANK QUILES CORPORATE DIRECTOR
- ALEJANDRO QUINTANA-VELASQUEZ OPERATIONAL/MANAGERIAL CONTROL
- IRIS RAMIREZ CORPORATE DIRECTOR
- JOSE RODRIGUEZ CORPORATE DIRECTOR
- RAUL RUSSI CORPORATE DIRECTOR
- RAUL RUSSI OPERATIONAL/MANAGERIAL CONTROL
- DENNIS SEPULVEDA CORPORATE DIRECTOR
- JOEL SOCARRAS-ROSA CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Helen Hayes Hospital T C U | N/A | 5 |
| Jamaica Hospital Medical Center T C U | N/A | 4 |
| Inglemoor Rehabilitation and Care Center | N/A | 5 |
| Emerson Health Care Center | N/A | 5 |
| Mount Sinai South Nassau T C U | N/A | 5 |
| St Joseph's Home Al and Nc, Inc | N/A | 5 |
| The Steven and Alexandra Cohen Ped L T C Pavilion | N/A | 5 |
| Helen Hayes Hospital R H C F | N/A | 5 |
| Shore View Nursing and Rehabilitation Center | N/A | 5 |
| Job Haines Home For Aged People | N/A | 5 |
Related Analysis
Best Nursing Homes in BRONX, NY
Compare Casa Promesa to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Casa Promesa directly at 7189607603. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.