The Worst Home Health Care Agencies in Charleston, West Virginia

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Charleston, West Virginia

There are 26 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Charleston, West Virginia.)

Name 5-Star Quality of Care Rating
A & L HOME CARE AND TRAINING CENTER, LLC
6129 COUNTY ROAD 107
PROCTORVILLE, OH 45669
1.5:
ST MARY'S HOME HEALTH SERVICE
168 COUNTY ROAD 775, SUITE B
PROCTORVILLE, OH 45669
2:
CABELL HUNTINGTON HOSPITAL HOME HEALTH
1340 HAL GREER BOULEVARD
HUNTINGTON, WV 25701
3:
STONERISE HOME HEALTH
6354 US ROUTE 60 EAST, SUITE 4
BARBOURSVILLE, WV 25504
3:
BECKLEY ARH HOME HEALTH
306 STANAFORD ROAD
BECKLEY, WV 25801
3.5:
CENTERWELL HOME HEALTH
46 FRIENDLY NEIGHBORHOOD DRIVE
CHAPMANVILLE, WV 25508
3.5:
CABELL HUNTINGTON HOSP HOME HEALTH-PROCTORVILLE
25-B LEON ALLEY
PROCTORVILLE, OH 45669
3.5:
AMEDISYS HOME HEALTH OF WEST VIRGINIA
108 SUNSET DRIVE
BECKLEY, WV 25801
4:
DIGNITY HOME HEALTH
557 MAIN STREET
CHAPMANVILLE, WV 25508
4:
CENTERWELL HOME HEALTH
3198 US ROUTE 60, SUITE A
ONA, WV 25545
4:
PERSONAL TOUCH HOME CARE OF W. VA, INC.
300 B PRESTIGE PARK
HURRICANE, WV 25526
4:
HOLZER HOME CARE
2881 STATE ROUTE 160
GALLIPOLIS, OH 45631
4:
PLEASANT VALLEY HOME HEALTH
2410 JEFFERSON AVENUE
POINT PLEASANT, WV 25550
4:
HOLZER HOME CARE, MASON COUNTY
2413 JACKSON AVENUE
POINT PLEASANT, WV 25550
4:
ARH PIKE COUNTY HOME HEALTH AGENCY
5 VILLAGE STREET, 31
PIKEVILLE, KY 41501
4.5:
CENTERWELL HOME HEALTH
112 MELLON STREET
BECKLEY, WV 25801
4.5:
CENTERWELL HOME HEALTH
800 BROAD STREET
SUMMERSVILLE, WV 26651
4.5:
AMEDISYS HOME HEALTH OF WEST VIRGINIA
2345 CHESTERFIELD AVENUE, SUITE 201
CHARLESTON, WV 25304
4.5:
CENTERWELL HOME HEALTH
4825 MACCORKLE AVENUE SW, SUITE F
SOUTH CHARLESTON, WV 25309
4.5:
MOUNTAINEER HOMECARE
400 TRACY WAY, SUITE 100
CHARLESTON, WV 25311
4.5:
STONERISE HOME HEALTH
700 CHAPPELL ROAD
CHARLESTON, WV 25304
4.5:
ST MARY'S HOME HEALTH SERVICE
3246 US ROUTE 60, SUITE 13
HUNTINGTON, WV 25705
4.5:
BOONE MEMORIAL HOMECARE
298 TRICORN ROAD
DANVILLE, WV 25053
5:
PLEASANT VALLEY HOME HEALTH
2145 EASTERN AVENUE, SUITE E
GALLIPOLIS, OH 45631
5:
LOTS OF HEARTS HOMECARE, LLC
583 GARRISON AVENUE, SUITE 6
CHARLESTON, WV 25302
-:
OHIO VALLEY HOME HEALTH, INC
1480 JACKSON PIKE
GALLIPOLIS, OH 45631
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in West Virginia

Major Cities in West Virginia

Huntington, WV (best, worst) Charleston, WV (best, worst)
Wheeling, WV (best, worst) Morgantown, WV (best, worst)
Weirton, WV (best, worst) Parkersburg, WV (best, worst)
Beckley, WV (best, worst) Bluefield, WV (best, worst)
Clarksburg, WV (best, worst) Fairmont, WV (best, worst)
Charles Town, WV (best, worst) Martinsburg, WV (best, worst)
Teays Valley, WV (best, worst) South Charleston, WV (best, worst)
Elkins, WV (best, worst) Point Pleasant, WV (best, worst)
Vienna, WV (best, worst) St. Albans, WV (best, worst)
Cross Lanes, WV (best, worst) Cheat Lake, WV (best, worst)