The Worst Home Health Care Agencies in Westbrook, Connecticut

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Westbrook, Connecticut

There are 21 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Westbrook, Connecticut.)

Name	5-Star Quality of Care Rating
HOME HEALTH PROFESSIONALS NETWORK 2571 WHITNEY AVENUE HAMDEN, CT 06518	1:
KEEPMEHOME 1340 WORTHINGTON RIDGE BERLIN, CT 06037	1.5:
FRANCISCAN HOME CARE AND HOSPICE CARE 267 FINCH AVE MERIDEN, CT 06450	2:
UTOPIA HOME CARE INC 444 FOXON ROAD EAST HAVEN, CT 06512	2.5:
VISITING NURSE SERVICES, INC OF SO CT 24 SCOTT STREET HAMDEN, CT 06514	2.5:
MCANGEL HOME VISITING NURSES, LLC 1135 SHERMAN AVENUE HAMDEN, CT 06514	2.5:
WESTBROOK VISITING NURSES & PUBLIC HEALTH 866 BOSTON POST ROAD WESTBROOK, CT 06498	3:
HOME HEALTH SPECIALTY SERVICES INC 2258 WHITNEY AVENUE, BUILDING2 HAMDEN, CT 06518	3:
ATRINITY HOME HEALTH LLC 8 RESEARCH PARKWAY, SUITE 2 WALLINGFORD, CT 06492	3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM 117 MAIN STREET MIDDLETOWN, CT 06457	3:
LIGHTHOUSE HOME HEALTH CARE LLC 129 MAIN STREET OLD SAYBROOK, CT 06475	3.5:
NURSES AT HOME INC 1251 SOUTH MAIN STREET MIDDLETOWN, CT 06457	3.5:
INFINITY HOMECARE SERVICES, LLC 653 MAIN STREET PLANTSVILLE, CT 06479	3.5:
MASTERS IN HOME CARE, LLC 40 COLD SPRING ROAD ROCKY HILL, CT 06067	3.5:
MASONICARE HOME HEALTH & HOSPICE, INC 97 BARNES RD, STE 4 WALLINGFORD, CT 06492	4:
TOTALCARE HOMECARE 2321 WHITNEY AVE STE 503 HAMDEN, CT 06518	4.5:
BERLIN VISITING NURSE ASSOCIATION 240 KENSINGTON RD BERLIN, CT 06037	4.5:
CT HOSPICE INC THE 100 DOUBLE BEACH ROAD BRANFORD, CT 06405	-:
ALL POINTE HOMECARE LLC 675 WEST JOHNSON AVENUE CHESHIRE, CT 06410	-:
CENTER FOR HOSPICE CARE SOUTHEAST CONNECTICUT INC 227 DUNHAM STREET NORWICH, CT 06360	-:
UNISON HOME CARE SERVICES 700 W JOHNSON AVE, STE 114 CHESHIRE, CT 06410	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

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Stamford, CT (best, worst)	Norwalk, CT (best, worst)
New Britain, CT (best, worst)	Bristol, CT (best, worst)
Meriden, CT (best, worst)	West Haven, CT (best, worst)
Milford, CT (best, worst)	Milford city , CT (best, worst)
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