The Worst Home Health Care Agencies in Southbridge, Massachusetts

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Southbridge, Massachusetts

There are 256 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Southbridge, Massachusetts.)

Name	5-Star Quality of Care Rating
HEALTH STAR HOME CARE LLC 19B CROSBY DRIVE, STE 160 BEDFORD, MA 01730	1:
RADIANCE HOME HEALTH CARE INC 10 CENTER STREET SUITE 302 CHICOPEE, MA 01013	1:
SOLACE HEALTHCARE SOLUTIONS, LLC 16 GREENDALE ROAD, UNIT 2 BOSTON, MA 02126	1:
NAMASTE HOME CARE LLC 360 MERRIMACK ST STE 154 LAWRENCE, MA 01840	1:
NURSING SERVICES INC 21 HIGH ST EAST HARTFORD, CT 06118	1:
ROYAL COMFORT HOME CARE INC 280 MERRIMACK STREET, SUITE 530 LAWRENCE, MA 01840	1:
HOME HEALTH PROFESSIONALS NETWORK 2571 WHITNEY AVENUE HAMDEN, CT 06518	1:
INTEGRITY HOME CARE SOLUTIONS LLC 1565 MAIN STREET, BLDG 2 TEWKSBURY, MA 01876	1:
MAESTRO-CONNECTIONS VNA 439 S UNION STREET, BLDG 2, SUITE 209 LAWRENCE, MA 01843	1:
EZ HEALTHCARE OF BOSTON GROUP INC 73 CEDAR STREET ROXBURY, MA 02119	1:
BETTER HEALTHCARE SOLUTIONS LLC 55 STATE STREET, SUITE 203 SPRINGFIELD, MA 01103	1.5:
T & N RELIABLE NURSING CARE, LLC MA 31 AUBURN STREET WORCESTER, MA 01609	1.5:
CROSSWAY HOMECARE LLC 30 MASS AVENUE, SUITE 306 NORTH ANDOVER, MA 01845	1.5:
A BETTER LIFE HOMECARE LLC 20 MAPLE STREET, FLOOR 2 SPRINGFIELD, MA 01103	1.5:
BOSTON HOME HEALTH AIDES, LLC 1 UNION STREET LAWRENCE, MA 01840	1.5:
KEEPMEHOME 1340 WORTHINGTON RIDGE BERLIN, CT 06037	1.5:
BEYOND HEALTHCARE AGENCY, LLC 10 NEW ENGLAND BUSINESS CENTER, SUITE 105 ANDOVER, MA 01810	1.5:
AVERY HEIGHTS HOME HEALTH AGENCY 705 NEW BRITAIN AVE HARTFORD, CT 06106	1.5:
LIFOD HOME HEALTH CARE LLC 280 MERRIMACK STREET, STE 321-323 LAWRENCE, MA 01843	1.5:
ALLIANCE HOME CARE VISITING NURSE AGENCY 400 WEST CUMMINGS PARK, SUITE 3775 WOBURN, MA 01801	1.5:
CENTURY HOMECARE LLC 65 WATER STREET, 2ND FLOOR WORCESTER, MA 01604	1.5:
ALTRANAIS HOME CARE LLC 235 CHESTNUT STREET, FL 2 SPRINGFIELD, MA 01103	1.5:
EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC 155 MAPLE STREET, SUITE 409 SPRINGFIELD, MA 01105	1.5:
LOVE AND MERCY HOME HEALTHCARE LLC 30 EASTBROOK RD UNIT 403 DEDHAM, MA 02026	1.5:
TRANSITIONS HOME HEALTH & PRIVATE CARE CO 379 MAIN STREET FITCHBURG, MA 01420	1.5:
ABP BEST HOME CARE AGENCY, INC 29 CRAFTS STREET, SUITE 550 NEWTON, MA 02458	1.5:
CARING HEARTS HOMECARE INC 188 MAIN STREET, SUITE 201 WILMINGTON, MA 01887	1.5:
HEALTHPOINT HOMECARE SERVICES LLC 140 HIGH STREET, SUITE 100 SPRINGFIELD, MA 01105	1.5:
ALLIED HEALTH SYSTEMS LLC 1145 MAIN ST. STE 221 SPRINGFIELD, MA 01103	2:
ART OF CARE INC 1320 CENTRE STREET, SUITE 104 NEWTON, MA 02459	2:
VNA OF EASTERN MASSACHUSETTS 259 LOWELL STREET SOMERVILLE, MA 02144	2:
SPECTRUM HHC 770 CONVERSE STREET LONGMEADOW, MA 01106	2:
ALL AT HOME HEALTH CARE LLC 20 LINDEN STREET, 2ND FLOOR ALLSTON, MA 02134	2:
INTERNATIONAL HEALTH SOLUTIONS 319A ALLSTON STREET BRIGHTON, MA 02135	2:
ADVANCED HOME HEALTH CARE AGENCY, INC 104 PARK ROAD WEST HARTFORD, CT 06119	2:
FRANCISCAN HOME CARE AND HOSPICE CARE 267 FINCH AVE MERIDEN, CT 06450	2:
HEALTHY AT HOME, INC 77 NORTHEASTERN BLVD NASHUA, NH 03062	2:
NIGHTINGALE VISITING NURSES 125 COUNTY STREET TAUNTON, MA 02780	2:
ICK-ASSURANCE HOME HEALTH CARE INC 960 SOUTH ST FL 2 FITCHBURG, MA 01420	2:
VISITING REHAB AND NURSING SERVICES 125 HIGH STREET, MANSFIELD, MA 02048	2:
PINNACLE HOME CARE LLC 57 KILVERT STREET SUITE 105 WARWICK, RI 02886	2:
ENHABIT HOME HEALTH 30 RIVERSIDE DR SUITE 203 LAKEVILLE, MA 02347	2.5:
OVERLOOK VISITING NURSE ASSOCIATION INC 267 AMHERST ROAD, SUITE 2B SUNDERLAND, MA 01375	2.5:
PROSPECT CHARTERCARE HOME HEALTH AND HOSPICE, LLC 50 MAUDE STREET PROVIDENCE, RI 02908	2.5:
DAY KIMBALL HEALTHCARE 32 SOUTH MAIN STREET PUTNAM, CT 06260	2.5:
MASS GENERAL BRIGHAM HOME CARE, INC 95 WELLS AVE STE 320 NEWTON, MA 02459	2.5:
METROCARE OF SPRINGFIELD HOMECARE INC 125 LIBERTY STREET, SUITE 402 SPRINGFIELD, MA 01103	2.5:
INTERIM HEALTHCARE OF HARTFORD 231 FARMINGTON AVE FARMINGTON, CT 06032	2.5:
AMERICAN HOME HEALTH, INC 567 NEW PARK AVENUE WEST HARTFORD, CT 06110	2.5:
COMMUNITY VNA 10 EMORY STREET ATTLEBORO, MA 02703	2.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst)	Springfield, MA (best, worst)
Worcester, MA (best, worst)	Barnstable, MA (best, worst)
New Bedford, MA (best, worst)	Leominster, MA (best, worst)
Cambridge, MA (best, worst)	Lowell, MA (best, worst)
Brockton, MA (best, worst)	Quincy, MA (best, worst)
Lynn, MA (best, worst)	Fall River, MA (best, worst)
Newton, MA (best, worst)	Somerville, MA (best, worst)
Lawrence, MA (best, worst)	Framingham, MA (best, worst)
Haverhill, MA (best, worst)	Waltham, MA (best, worst)
Malden, MA (best, worst)	Weymouth, MA (best, worst)