The Worst Home Health Care Agencies in Phoenix, Arizona

Updated as of March 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Phoenix, Arizona

There are 120 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Phoenix, Arizona.)

Name 5-Star Quality of Care Rating
SUPREME HOME CARE, INC.
1204 EAST BASELINE ROAD, SUITE 102
TEMPE, AZ 85283
1.5:
HAGGAI HEALTHCARE CORP
4531 NORTH 16TH STREET, SUITE 102
PHOENIX, AZ 85016
1.5:
ILITCHI HOME CARE, LLC
1345 EAST MAIN STREET, SUITE 111
MESA, AZ 85203
1.5:
CARE PARTNERS HEALTH SERVICES INC
14122 WEST MCDOWELL ROAD, SUITE 203
GOODYEAR, AZ 85395
1.5:
HAPPY HOME CARE HEALTH SERVICES
4550 NORTH BLACK CANYON HIGHWAY ROAD
PHOENIX, AZ 85017
1.5:
FIRSTAT HOME HEALTH SERVICES, LLC
7330 NORTH 16TH STREET, SUITE C-117
PHOENIX, AZ 85020
1.5:
HOME SWEET HOME HEALTH AGENCY
2155 EAST UNIVERSITY DRIVE SUITE 209B
TEMPE, AZ 85282
1.5:
VANURA HOMEHEALTH SERVICES ARIZONA
10451 WEST PALMERAS DRIVE SUITE 221
SUN CITY, AZ 85373
1.5:
ARK HOME HEALTH
10000 NORTH 31ST AVENUE, SUITE C202B
PHOENIX, AZ 85051
1.5:
ARIZONA'S CHOICE HOME HEALTH AGENCY, LLC
11340 WEST BELL ROAD, SUITE 114
SURPRISE, AZ 85378
2:
INSPIRING HOME HEALTH, LLC
10000 NORTH 31ST AVENUE, SUITE D402
PHOENIX, AZ 85051
2:
APEX HOME HEALTH
21410 NORTH 19TH AVENUE, SUITE 126
PHOENIX, AZ 85027
2:
SELECT HOME CARE LLC
3014 NORTH HAYDEN ROAD,107
SCOTTSDALE, AZ 85251
2:
ASPIRE HOME HEALTHCARE OF ARIZONA, INC.
8040 EAST MORGAN TRAIL, SUITE 4
SCOTTSDALE, AZ 85258
2:
COVENANT HOME HEALTH
11830 NORTH 19TH AVENUE, SUITE B
PHOENIX, AZ 85029
2:
GRAND CANYON HOME HEALTH CARE, INC.
2320 W PEORIA AVE, SUITE C122B
PHOENIX, AZ 85029
2:
HORIZON HOME HEALTH OF PHOENIX
2720 EAST THOMAS ROAD, SUITE 270B
PHOENIX, AZ 85016
2:
OASIS HOME HEALTH CARE, LLC
115 EAST 1ST STREET, SUITE B
CASA GRANDE, AZ 85122
2:
ARCH HOME HEALTH, LLC
10210 NORTH 32ND STREET, SUITE C202B
PHOENIX, AZ 85028
2.5:
ARIZONA HOME CARE
1626 SOUTH EDWARD DRIVE
TEMPE, AZ 85281
2.5:
ADVISACARE SOLUTIONS OF ARIZONA, LLC
3602 E GREENWAY RD., STE 104
PHOENIX, AZ 85032
2.5:
EIGHT ANGELS HOME HEALTH LLC
1930 SOUTH ALMA SCHOOL ROAD, SUITE B 106
MESA, AZ 85210
2.5:
ADVANCED CLINICAL ASSOCIATES
10752 NORTH 89TH PLACE, SUITE 203
SCOTTSDALE, AZ 85260
2.5:
ANGELS CARE HOME HEALTH
653 EAST COTTONWOOD LANE
CASA GRANDE, AZ 85122
2.5:
BEATITUDES HOME HEALTH
1712 WEST GLENDALE AVENUE, SUITE HH
PHOENIX, AZ 85021
2.5:
THEMA HEALTH SERVICES
1725 EAST OSBORN ROAD SUITE 1
PHOENIX, AZ 85016
2.5:
DEVOTION HOME HEALTH CARE LLC
11201 N TATUM BLVD, STE.300
PHOENIX, AZ 85028
3:
INTEGRITY HOME HEALTH CARE SERVICES, LLC
4150 WEST PEORIA AVENUE, SUITE 112
PHOENIX, AZ 85029
3:
ASSISTED HOME HEALTH
1420 EAST MISSOURI AVENUE, SUITE 101
PHOENIX, AZ 85014
3:
ACCUCARE HOME HEALTH SERVICES
1555 EAST UNIVERSITY DRIVE, SUITE 3
MESA, AZ 85203
3:
BILLET HOME HEALTH INC- PEORIA
6718 WEST GREENWAY ROAD, SUITE 208
PEORIA, AZ 85381
3:
AHC HOME HEALTH OF ARIZONA LLC
2045 SOUTH VINEYARD, SUITE 127
MESA, AZ 85210
3:
ENHABIT HOME HEALTH
5701 W. TALAVI BOULEVARD, SUITE 155
GLENDALE, AZ 85306
3:
PHOENIX AZ HEALTHCARE, INC
10000 NORTH 31ST AVENUE, SUITE D305
PHOENIX, AZ 85051
3:
AMERICAN PREMIER HOME HEALTH CARE
11070 NORTH 24TH AVENUE, SUITE 100
PHOENIX, AZ 85029
3:
STOKES HOME HEALTH CARE
10450 EAST RIGGS ROAD, SUITE 111
CHANDLER, AZ 85248
3:
ASSISTEO HOME HEALTH
2929 NORTH 44TH STREET, SUITE 130
PHOENIX, AZ 85018
3:
VALLEY HOME CARE, LLC
23460 NORTH 19TH AVENUE, SUITE 150
PHOENIX, AZ 85027
3:
NIGHTINGALE HOMECARE
2411 WEST ROSE GARDEN LANE, SUITE 110
PHOENIX, AZ 85027
3:
ALECA HOME HEALTH
8502 EAST PRINCESS DRIVE, SUITE 200
SCOTTSDALE, AZ 85255
3:
PREMIER ONE HOME CARE, LLC
931 EAST SOUTHERN AVENUE, SUITE #110
MESA, AZ 85204
3:
CELEBRITY HOME HEALTH & HOSPICE
2510 SOUTH RURAL ROAD, SUITE 102
TEMPE, AZ 85282
3:
ENHABIT HOME HEALTH
1270 EAST BROADWAY ROAD, SUITE 217
TEMPE, AZ 85282
3.5:
CENTERWELL HOME HEALTH
16620 NORTH 40TH STREET, SUITE D4
PHOENIX, AZ 85032
3.5:
INBALANCE HOME HEALTH, LLC
36397 NORTH GANTZEL ROAD #101
SAN TAN VALLEY, AZ 85140
3.5:
TEAM SELECT HOME CARE
2999 NORTH 44TH STREET, SUITE 100
PHOENIX, AZ 85018
3.5:
QUALITY HOME HEALTH CARE
1112 EAST WASHINGTON STREET
PHOENIX, AZ 85034
3.5:
SCOTTSDALE HEALTHCARE HOME HEALTH
3634 N DRINKWATER BLVD
SCOTTSDALE, AZ 85251
3.5:
HAVEN HOME HEALTH CARE
1280 SOUTH 20TH AVENUE, SUITE A
SAFFORD, AZ 85546
3.5:
GRAND DESERT HOME HEALTH, LLC
29 WEST THOMAS ROAD, SUITE 204
PHOENIX, AZ 85013
3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Arizona

Major Cities in Arizona

Phoenix, AZ (best, worst) Tucson, AZ (best, worst)
Mesa, AZ (best, worst) Chandler, AZ (best, worst)
Scottsdale, AZ (best, worst) Gilbert, AZ (best, worst)
Glendale, AZ (best, worst) Avondale, AZ (best, worst)
Tempe, AZ (best, worst) Peoria, AZ (best, worst)
Yuma, AZ (best, worst) Surprise, AZ (best, worst)
Prescott Valley, AZ (best, worst) San Tan Valley, AZ (best, worst)
Goodyear, AZ (best, worst) Flagstaff, AZ (best, worst)
Buckeye, AZ (best, worst) Casas Adobes, AZ (best, worst)
Casa Grande, AZ (best, worst) Lake Havasu City, AZ (best, worst)