The Worst Home Health Care Agencies in Galena, Illinois

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Galena, Illinois

There are 21 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Galena, Illinois.)

Name	5-Star Quality of Care Rating
TRANSITIONS AT HOME OF WESTERN WISCONSIN 100 S. 1ST ST. MOUNT HOREB, WI 53572	1:
CASTOR HOME NURSING INC 417 E 3RD ST, STE A STERLING, IL 61081	2:
GAFFEY HOME NURSING & HOSPICE 3408 EAST 23RD STREET STERLING, IL 61081	2:
CGH HOME NURSING 3010 E LYNN BLVD SUITE B STERLING, IL 61081	2:
HOME HEALTH CARE OF KSB HOSPITAL 403 EAST 1ST STREET DIXON, IL 61021	2:
24 HOUR CARE, LLC 11420 DANDER DR SUITE 200 GALENA, IL 61036	2:
SSM HEALTH AT HOME MONROE 515 22ND AVE MONROE, WI 53566	2:
HOMEWARD BOUND HOME HEALTH 130 W ELM ST LANCASTER, WI 53813	2:
UPLAND HILLS HOME HEALTH 218 E SWAYNE ST SUITE 100 DODGEVILLE, WI 53533	2.5:
UW HEALTH CARE DIRECT 1345 DEMING WAY, SUITE 200 MIDDLETON, WI 53562	2.5:
UNITYPOINT AT HOME 1333 DELHI ST DUBUQUE, IA 52001	3:
GRANT COUNTY HOME NURSING SERVICE 111 S JEFFERSON ST LANCASTER, WI 53813	3:
ABOVE AND BEYOND HOME HEALTH 417 EAST 1ST STREET MONTICELLO, IA 52310	3.5:
MERCYONE DUBUQUE HOME CARE 250 MERCY DRIVE DUBUQUE, IA 52001	3.5:
MERCYONE CLINTON HOME CARE & HOSPICE 638 SOUTH BLUFF BOULEVARD CLINTON, IA 52732	4:
TRI-STATE HOME HEALTHCARE, LLC 1030 WEST KUNKLE BOULEVARD FREEPORT, IL 61032	4.5:
CEDAR COUNTY PUBLIC HEALTH NURSING SERVICES 400 CEDAR STREET TIPTON, IA 52772	-:
SKYLINE CENTER INC HOME HEALTH 2600 NORTH FOURTH STREET CLINTON, IA 52732	-:
OPEN ARMS HOME HEALTH CARE, L L C 3390 LAKE RIDGE DRIVE DUBUQUE, IA 52003	-:
UNIVERSAL PEDIATRICS 1605 ASSOCIATES DRIVE, SUITE 103 DUBUQUE, IA 52002	-:
CATALYST, INC. 222 N MIDVALE BLVD SUITE 27 MADISON, WI 53705	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Illinois

Major Cities in Illinois

Chicago, IL (best, worst)	Rockford, IL (best, worst)
Round Lake Beach, IL (best, worst)	Peoria, IL (best, worst)
Aurora, IL (best, worst)	Champaign, IL (best, worst)
Springfield, IL (best, worst)	Naperville, IL (best, worst)
Joliet, IL (best, worst)	Bloomington, IL (best, worst)
Elgin, IL (best, worst)	Decatur, IL (best, worst)
Waukegan, IL (best, worst)	Cicero, IL (best, worst)
Alton, IL (best, worst)	Kankakee, IL (best, worst)
Arlington Heights, IL (best, worst)	Bolingbrook, IL (best, worst)
Evanston, IL (best, worst)	Schaumburg, IL (best, worst)